Ratings based on 3,338 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
84% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from goshen indiana

Great place to stay !!!

Posted Jul 10, 2014
Pros: location and casual atmoshere.The outdoor patio on the top floor is a great place to relax.
Cons: pillowz!!!!!!!!!!!
Great location at a very affordable rate. Older hotel but the room was comfortable and clean.Could use some better pillows though. Overall i was very happy with my stay here and wil book in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Location , location ! Walk to everything Chicago.

Posted Jul 8, 2014
Pros: Expedia
Cons: Elevator wait time at night and mornings.
Enjoyed the stay. Nice clean room and beds were great! I will stay there again when I go to Chicago and recommend it to my friends. The only problem was the wait time for the elevators to higher floors.
3 out of 5
by A verified traveler from Toronto

Well located, central to many things...

Posted Jul 8, 2014
Pros: Location and bellmen are very good...
Cons: valet parking guys can be jerks - a little rude...rooms are dated They close the roof deck at 10 pm, too early when you want to see Chicago at night.
The bellmen are very helpful with advice and directions, searching for info ( especially "Vic" ), and the hotel is very well located in the core - close to shopping, restaurants, Navy Pier, etc...
3 out of 5
Recommended
for Everyone
by A verified traveler from v

Nice hotel location

Posted Jul 8, 2014
Great location but could be better specially parking.
5 out of 5
Recommended
for Everyone
by A verified traveler

Much better than I thought

Posted Jul 8, 2014
Pros: See above
Cons: Also, see above
Location: Walking Michigan Avenue, restaurants, shopping
I did not hear of Inn of Chicago until my wife found it on the Internet. I was willing to give it a try and was pleasantly surprised that such a hotel existed so close to Michigan Avenue. Friendly staff, clean room, great location. Only negative was the slow elevators, but we were not in a hurry so it was bad at all.
3 out of 5
by A verified traveler from Toronto, ON

Room didn't stack up to the pictures

Posted Jul 7, 2014
Location is the best part of Inn of Chicago. The hotel isn't bad, it's just old. The lobby is nice, elevators super small. The room was basic, small washroom and beds too soft. It wasn't bad but I would have prefered a newer hotel.
1 out of 5
by A verified traveler from YYY

Total Rip-Off

Posted Jul 7, 2014
Pros: Nothing........ literally NOTHING!!!!!
1. Rude staff. 2. There was a lamp on the left table without a socket to plug it in. (Just for show) 3. There were only 2 towels in the bathroom. 4. I paid huge amount but the rooms was very conjusted. No fridge, no microwave. 5. Only 2 out of 3 elevators were working. 6. You have to pay extra for internet.
4 out of 5
by A verified traveler from California

Nice hotel, bad ending

Posted Jul 6, 2014
Pros: Location
Cons: Honest housekeepers
Location: Centrally located, Lake Michigan is walking distance. The Magnificent Mile is 1 block away. lots of shopping, and restaurants.
It was a very nice hotel and conveniently located in downtown and close to everything. Overall our stay was pleasant but our last full day was soured by the fact that the maid in addition to taking the tips we left her also "stole" my change that I had been collecting over the previous 4 days we had been in town. I reported this to the hotels assistant manager, Edgar and was told that they would mention this to their housekeeping department. It made an otherwise very pleasant experience a bit sour and also forced us to change our minds as far as staying here in the future, as well as recommending this particular hotel to friends or family.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location to walk to navy pier, museum etc

Posted Jul 4, 2014
All the staff were very friendly and helpful. Clean hotel in a great location.
3 out of 5
Recommended
for Students
by A verified traveler

great location, not so clean

Posted Jul 2, 2014
The location is great and it is ok for the price. The bathroom was old and not clean.
Comment from Hotel Management
Jan 6, 2014
We are committed to the cleanliness of all guest rooms and public space throughout our hotel, and regret if this was not your initial impression. If given another opportunity, we hope to welcome you back for a different perspective!