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The location is excellent. Close to Magnificent Mile. And there are many restaurants nearby. However, the room temperature control seems a bit off. Had to set at 73 but still felt cool at night.
MYUNGHO
Stayed 3 nights in Apr 2024
10/10 Excellent
Ranard
Apr 21, 2024
Liked: Property conditions & facilities
The rooms are nice. I got the king suite with view.
The day and night staff were really friendly and helpful. I appreciated being able to store my bags there for a few hours before my check in time and after my checkout time. The bar tender helped me find a taxi. The housekeepers were really good at their job! My room felt fresh and well transferred to every day.
Nice hotel, lobby bar is tiny and closes super early. The rooms were spacious and clean. Bathrooms are great, big soaking tub, amazing water pressure. Beds were comfortable. Elevator was super slow. Overall very nice hotel, would stay again.
This was one of my worst stays at a hotel. The bathtub in my room wouldn’t turn off. This was very disappointing as it’s one of the reasons I come to this hotel. The front desk agent moved my room but placed me next to a room with people who came in and out all night long. I won’t be returning to this hotel.
For this to be my first time staying here it want be my last... the scenery was beautiful the rooms are very elegant and the staff are so helpful and on the spot ..thank you i will be back ...Great place!!
Starting to look a tad worn, with scratches on the furniture, toilet that rocks when you sit on it, old TV etc. Decent hotel with friendly staff in a good location though.
The property is conveniently located near parking garages, as well as parking along the street. There are things within walking distance— which I throughly enjoyed, so that parking did not have to be paid multiple times a day. The Ivy is a very nice experience and the ambience is breathtaking. The staff was friendly and accommodating, too!
Desjambra
Stayed 3 nights in Mar 2024
6/10 Okay
KLIOPETRA
Traveled with family
Mar 11, 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
The property is extremely basic no amenities. Bar closes by 8pm, which leaves us w no drinks or dining. The room I paid for was not the room I received. I personally love bouquet hotels but the Ivy is impressive at all.
This was a very nice property. Hotel room was nice and spacious for us. Some issues were the mirror TV didnt work and a few obvious wear and tear around room. The counter was chipped. It was still rose petals and dirt around the bed.
Place is nice, clean and pretty, bedroom looks exactly like pictures online. I lost a gold ring in the room, send email to management and they never reached out to me. Very sad.
CHECK YOUR BILL! The hotel added charges that were not appropriate. Try p[roving a negative. I love staying at this hotel, but they added charges for the mini bar and the bar in the hotel. None of them for my room.
Other than that, a truly comfortable lovely hotel.