Ratings based on 375 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Apr 24, 2015
For being the one of the priciest if not the priciest hotel in the Loop, it better be good. I am not sure any hotel room is worth $500 a night.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Grand Rapids, Mi

Close to shopping

Posted Mar 24, 2015
Pros: All in all the hotel had a great vibe!
Cons: Room cleanliness
Location: The location was central and near shopping.
Valet parking was highly convenient and the fee of $65 for in/out parking was reasonable. Check in was smooth and simple. The staff were well trained, pleasant and helpful. Breakfast was not included and the hotel was pricey. We were allowed early and late check in at no cost. We found it odd that we had to request toilet paper and was given one roll only. The doors had smears and smudges which I found unacceptable. While looking for a shoe under the bed I found a used bottle of soda-hmmmm. The shower was large but only one sink in the bathroom.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel in the Financial District near Daley P

Posted Mar 23, 2015
Pros: Very Nice
Very nice Hotel. I was there for a night to enjoy DTWN Chicago. Great local neat Daley Plaza
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to Willis Tower

Posted Mar 17, 2015
I loved staying here. Best experience ever. Loved my room. Beautiful.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Michigan

Nice hotel in great location.

Posted Mar 13, 2015
Pros: The classiness feel for its price and location was great.
Cons: none
Location: Loved the location- very central to it all.
The hotel was priced great for its location and quality. My husband are big fans of JW Marriotts hotels and this one was great. The room was clean and hotel was very accommodating as well. We would stay here again!!!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom chicago

Great hotel with a few upgrades suggested.

Posted Feb 17, 2015
Please upgrade the towels supplied. For the price expect better than health club/gym quality towels. 2. Please do away with the 50 small square pillows supplied. A few high quality normal size pillows would be be sufficient and an huge upgrade over the decorative size pillows roll over and your off. $40 for 4 scallops in the Florentine restaurant a little much don't you think?
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago

Good night stay

Posted Feb 16, 2015
Easiest check in ever! Enjoy our stay. Expensive room service. I would recommend skipping it.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 6, 2015
Room was very neat and the hotel staff was helpful.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Green Bay, WI

Nice hotel with great location

Posted Jan 30, 2015
Pros: The hotel staff were very friendly and accommodating.
Cons: There was some maintenance needed in our room (torn lamp shade, there was a t.v. in the bathroom but it didn't work and problems with a ppv movie.
Location: Willis tower and some great restaurants are very close.
Nice hotel with great location. The staff were very friendly. The pool was very nice also.
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Jan 26, 2015
I arrived early and was able to get our room before 3 pm. Friendly and helpful staff. Very nice room. Clean and comfortable.