Ratings based on 655 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
83% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom illinois

Good for last minute stay

Posted May 24, 2015
Rooms are nice, shower area is very small and hard to get dressed in if traveling with guests. Not enough outlets in the room unless you unplug other items if you and guests have a lot of things to charge.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom pittsburgh

Basic hotel experience

Posted May 21, 2015
Good location with very basic accommodations. The staff were helpful and accommodating. The fitness room definitely needs updated .
2 out of 5
by A verified travelerfrom New York

Not Nice

Posted May 19, 2015
Pros: The room was dark at night.
Cons: Spend some money and upgrade the facilities.
Threadbare towels, slow draining tub so you stand ankle-deep in shower runoff, miserable breakfast. How hard is it to make real coffee and NOT serve Nescafe from a machine? As the hotel is listed with the word "airport" in its name, why can't the staff answer airport-related questions? The free shuttle bus to the airport seats ten. So why book eleven passengers? Not pleasant
4 out of 5
Recommended
for Everyone
by A verified travelerfrom louisiana

Nice deal for the price

Posted May 19, 2015
Breakfast was yummy,shuttle took a long time for pickup but was nice to have.
2 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 19, 2015
When we checked in, a front staff was busy to answer the phone and did not explain a basic service, such as breakfast service etc. Also, ice machine on my floor is broken and I have to go other floor to get ice in two days. The room for breakfast service is too small and it is hard to find a table.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Brooklyn, NY

Convenient for NW Chicago & suburbs.

Posted May 9, 2015
I was unaware of $50 hold on charge, even with prepay.
1 out of 5
by A verified travelerfrom Fort woth , TX

The worst stay this year

Posted May 7, 2015
Pros: nothing at all
Cons: do not know
Bad smill, derty , most lighta are not wrking , the room card does not work twice , ugly TV
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Flagstaff, AZ

Super clean & comfortable; excellent value

Posted May 4, 2015
We had a great one night stay here. The have very affordable long term parking for the airport. We left our car for 39 days while we flew to Moscow. The lady who checked us in was obviously having a pretty rough day, but I can forgive that. Everyone has bad days. She was very quick, but obviously irritated by everything. Not a big deal. The next morning, the lady at the front desk was very friendly and helpful. Would definitely stay again. The room was big and comfortable, especially the bed.
3 out of 5
Recommended
for Everyone
by A verified traveler

Chi town

Posted May 2, 2015
Close to airport. Comfy bed. Breakfast always packed no place to sit or eat. Staff not friendly
3 out of 5
Recommended
for Everyone
by A verified traveler

Some policies need to be explained up front.

Posted Apr 28, 2015
Pros: The room and breakfast.
Cons: See above comments.
Check-in: desk staff seemed more interested in pushing check-in policies, like a $100 deposit for "incidental charges" ( room was pre-paid ). This can be difficult without a credit card ( guest checking in ahead of me did not have a credit card and needed to provide cash ). Also, as a non-smoker, i dislike having to initial a paragraph stating that I will not smoke in a non-smoking room ( or have $250 charged to your credit card for doing so). As a non-smoker, a non-smoking room was booked because I had no intentions of smoking! Shuttle: it should be made clear that if pick-up at the airport is desired, arrangements need to be made in advance. Organization of the shuttle to the airport was well done. Both drivers encountered when using the shuttle ( to and from the airport ) were courteous and helpful.