Ratings based on 319 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 30, 2015
Clean and comfortable hotel. Very pleased with the location and cost.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Very nice & convient for us

Posted Jun 15, 2015
Suggest better quality Kleenex & toilet tissue Shampoo and conditional should be separate. Together never works well
2 out of 5
by A verified traveler

Just ok

Posted Jun 5, 2015
This is a pet friendly hotel, but they do not designate specific rooms to people w/ animals. If you Enjoy hearing barking dogs through out the night, this is the place for you. Moved rooms 2 out if 3 days due to broken air conditioning and noise. The staff was very accomodating, not their fault!
4 out of 5
Recommended
for Everyone
by A verified traveler from wisconsin

Nice hotel

Posted Jun 1, 2015
Pros: Pool and staff were good. Free breakfast was nice also. Was surprised they had the hard boiled eggs.
Cons: More tv channels and options. Some of the channels the volume didn't work. And they were the kids channels and we had our child with us so we could wa
Location: Location was nice. Didn't really explore places near by. It was nice that it was right off the freeway so was easy accses.
We went for just a short vacation. Staff was friendly and the overall a nice hotel. The tv was a little messed up, a few channels showed picture but didn't have volume. We really enjoyed the pool and hot tub also. The free breakfast was nice too. A good variety. Wish we were a little closer to downtown but it was nice to be out of the city with not as much traffic. Would definitely stay again
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 19, 2015
Good except I asked for a non smoking room but it smelled like someone just smoked a pack in the room and there were ashtrays on the tables. Breakfast selection was good.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, Il

Nice Hotwl

Posted May 18, 2015
This was a great hotel, friendly staff and a very clean room.
5 out of 5
Recommended
for Everyone
by A verified traveler from D

Great location when visiting Lake Forest IL

Posted May 11, 2015
Staff helpful and great location for northern suburb activists
5 out of 5
Recommended
for Everyone
by A verified traveler from Peoria IL

good all around

Posted May 11, 2015
Second time we've stayed at this hotel and it seems like a 3.5 star hotel- comfortable, friendly, nice size rooms, big indoor swimming pool, nice breakfast.
2 out of 5
by A verified traveler

Second time there. Not as great as the first

Posted Apr 27, 2015
Staff at the front desk was terribly rude and unprofessional. We were confronted by another guest on our floor who "hates kids" she threaten to call the cops and caused a scene in front of our kids yelling. This was reported With no accommodations. Front desk advised us to ignore her. She's been a problem. Would definitely not be booking again. This troubled guest apparently is a permanent guest... Extremely disappointed
4 out of 5
Recommended
for Everyone
by A verified traveler

Good value for price

Posted Apr 26, 2015
Pros: Amenities in the room Indoor Pool Hotel Staff
Cons: The pillows were awful. They really affected my sleep. My head would just sink down into them. The 2nd set o f pillow were like concrete.
The hotel is a good value for the price. Having a mini-fridge and microwave in the room for this rate is great. They also had an indoor pool. The hotel staff was helpful and had a pleasant attitude.