Iron/ironing board, free cribs/infant beds, free WiFi, bed sheets

Reviews of Days Inn by Wyndham Calumet Park

2 out of 5
Days Inn by Wyndham Calumet Park
12800 South Ashland, Calumet Park, IL

Reviews

5.4
Rating 10 - Excellent. 75 out of 574 reviews" "
Rating 8 - Good. 109 out of 574 reviews" "
Rating 6 - Okay. 114 out of 574 reviews" "
Rating 4 - Poor. 101 out of 574 reviews" "
Rating 2 - Terrible. 175 out of 574 reviews" "

5.6/10

Cleanliness

6.0/10

Staff & service

4.8/10

Amenities

5.4/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Julia

Traveled with family and small children, Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
This was by far the worst hotel I ever stayed in it was very dirty old fashioned out dated no lights above the bed just old holes where it used to be lamps we had a lamp in there with no light bulb in it moved the bed because I dropped something it was hella trash behind the bed omg I can go on and on them pictures they have up on the site must be when they first opened they catfished the hell out of me only one ice machine in the whole building and it’s on the 5th floor and it’s 6 floors after going on 3 floors to look for ice I gave up called the front desk and then I was told it was on the 5th floor just ran down dusty and old don’t ever go here run because I definitely did smh I wouldn’t bring a hoe here to trick off ugh
Stayed 1 night in Mar 2024
Response from Manager on Mar 27, 2024
Hello Julia, We regret to hear about your experience and appreciate your feedback. We will share your comments with our team for improvement purposes. We strive to ensure all our guests have a comfortable stay and will address the issues you mentioned. Thank you for bringing this to our attention.

2/10 Terrible

Kristyn

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They did not have breakfast or coffee. Every drawer had dirt. The bathroom floor was sticky
Stayed 1 night in Mar 2024
Response from Manager on Mar 27, 2024
Hello Kristyn, We apologize for any inconvenience you experienced during your stay. Your feedback is valuable to us for improvement. We recommend reaching out to our management team directly to discuss your concerns further. Thank you for sharing your experience with us.

6/10 Okay

Johnathon

Traveled with partner
Great
Stayed 2 nights in Mar 2024
Response from Manager on Mar 27, 2024
Hello Johnathon, We appreciate your feedback and are delighted to hear you had a positive experience with us. Your satisfaction is our top priority, and we hope to welcome you back in the future.

2/10 Terrible

Wilbur

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on Mar 22, 2024
Hello Wilbur,We're sorry to hear you didn't fully enjoy your stay. Feel free to contact us directly to share any specific concerns you may have so we can address them promptly. We value your input and hope to welcome you back for an improved experience.

10/10 Excellent

Natasha

Stayed 1 night in Mar 2024
Response from Manager on Mar 22, 2024
Hello Natasha,We are thrilled to hear that you had a wonderful experience during your stay with us! We hope to welcome you back soon for another exceptional stay.

2/10 Terrible

Shannon

Business traveler, Traveled with family
Disliked: Cleanliness
They lie and say they have breakfand and they don't.That's my whole reason of Coming here
Stayed 1 night in Mar 2024
Response from Manager on Mar 18, 2024
Hello Shannon, We apologize for any confusion regarding our breakfast offerings. We recommend contacting our management team directly to address your concerns and seek further clarification on our amenities. Thank you for sharing your feedback with us.

2/10 Terrible

Dewayne

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, paint peeling off walls in shower. Towel were all stained. Pollow cases were not clean.smelled like smoke and i had a non smoking room. Guy at front desk wasnt nice at all.
Stayed 2 nights in Mar 2024
Response from Manager on Mar 9, 2024
Hello Dewayne,We appreciate you sharing your feedback with us. We apologize for any inconvenience you may have experienced during your stay. Your comments will be shared with the relevant departments for review and improvement purposes. Thank you for bringing these issues to our attention.

10/10 Excellent

Randy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good stay overall
Stayed 3 nights in Feb 2024
Response from Manager on Mar 6, 2024
Hello Randy,We are delighted to hear that you had a good overall stay with us. If you have any further feedback or suggestions, we would love to hear from you. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.

2/10 Terrible

Mose

Stayed 1 night in Feb 2024
Response from Manager on Mar 22, 2024
Hello Mose, We are sorry to hear that your experience did not meet your expectations. We value your feedback and would like to address any concerns you may have, please reach out to us directly.

2/10 Terrible

Dashauna

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
The rooms were disguising
Stayed 2 nights in Feb 2024
Response from Manager on Feb 27, 2024
Hello Dashauna, We appreciate you sharing your experience and will forward your feedback to the relevant department for further review. Thank you for bringing this to our attention.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is cool minds their business...
Stayed 1 night in Feb 2024
Response from Manager on Feb 23, 2024
Hello David,Thank you for sharing your feedback with us. We appreciate your kind words about our staff. Should you have any further comments or concerns, please don't hesitate to reach out to our management team.

6/10 Okay

David

Stayed 1 night in Feb 2024
Response from Manager on Feb 22, 2024
Hello David,We're glad to hear you chose our hotel for your stay. If you have any suggestions to help us improve, please reach out to us directly. We hope to welcome you back soon!

8/10 Good

Audrey

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Manager on Feb 9, 2024
Hello Audrey,Thank you for choosing our hotel for your stay. We appreciate your positive rating and value your feedback. Should you have any further comments or suggestions, please don't hesitate to reach out to us directly. We look forward to welcoming you back in the future.

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay
Stayed 2 nights in Jan 2024
Response from Manager on Feb 2, 2024
Hello Randy,Thank you for choosing to stay with us! We're thrilled to hear that you had a wonderful experience during your time at our hotel. Your satisfaction is our top priority, and we're delighted that we were able to meet your expectations. We appreciate your feedback and hope to welcome you back again in the future.

10/10 Excellent

Randy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay
Stayed 1 night in Jan 2024
Response from Manager on Feb 1, 2024
Hello Randy,Thank you for choosing our hotel for your recent stay! We're delighted to hear that you had a great time with us. If you have any further feedback or if there's anything else we can assist you with, please feel free to reach out to our management team. We hope to welcome you back in the future for another enjoyable stay.

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable price pleasant stay
Stayed 1 night in Jan 2024
Response from Manager on Jan 25, 2024
Hello Randy,Thank you for choosing our hotel for your stay. We're glad to hear that you found our prices affordable. We strive to provide a pleasant stay for all our guests. If there's anything specific you enjoyed or any suggestions you have for improvement, please feel free to share. We appreciate your feedback!

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on Jan 20, 2024
Hello Russell,We are thrilled to hear that you had a wonderful experience during your stay at our hotel! We truly appreciate your positive rating and your decision to choose our hotel. Should you have any further comments or suggestions, please feel free to reach out to us directly. We hope to welcome you back again soon for another exceptional stay.

8/10 Good

Billie

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Dec 2023
Response from Manager on Jan 14, 2024
Hello Billie,We're glad to hear that you had a positive experience with us during your stay at our hotel. If you have any additional feedback or suggestions, please don't hesitate to reach out to us directly. We value your input and hope to welcome you back in the future.

4/10 Poor

Minnie

Traveled with family
Disliked: Amenities
I didn’t like the stained towels a cockroach was sent in bathroom and y room wasn’t cleaned my whole stay
Stayed 2 nights in Jan 2024
Response from Manager on Jan 10, 2024
Hello Minnie, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

4/10 Poor

Hannah

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The sheets were dirty and housekeeping refused to change them, we were only given 4 pillows for 3 people, and the bath towels were never replaced they just folded the used ones and put them back on the rack.
Stayed 3 nights in Dec 2023
Response from Manager on Feb 1, 2024
Hello Hannah, Thank you for sharing your experience with us. We regret any inconvenience you may have encountered during your stay. We appreciate your feedback and will address your concerns with the respective departments for review and improvement. We strive to provide a satisfactory experience for all our guests and will take necessary steps to ensure the issues you've mentioned are rectified.

6/10 Okay

Kendra

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
I usually don’t have any issues with this property been staying here for years. Since different management property seems to have gone down. The loud marijuana smell throughout all floors is terrible and not a good look for out of town visitors
Response from Manager on Feb 9, 2024
Hello Kendra, We appreciate your loyalty as a long-time guest. We apologize for any inconvenience caused by the smell. We strive to provide a comfortable environment for all guests and our team is working diligently to address this matter. Your feedback is valuable to us and we hope to welcome you again soon for an improved experience.

2/10 Terrible

Brandi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I Do not recommend
I was uneasy the entire night around 3am til 6am it sounded like someone was getting beat to death. Screaming and loud cursing w not on for hours
Stayed 1 night in Dec 2023
Response from Manager on Dec 23, 2023
Hello Brandi,We apologize for any inconvenience you may have experienced during your stay. Our team is dedicated to ensuring a comfortable and peaceful environment for all guests. We encourage you to reach out to the hotel management directly to discuss your concerns further and provide any additional details that may assist with our investigation.

2/10 Terrible

Shawn

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
TRASHY
This hotel, if it's what you call a hotel, was horrible from the start. The clerk tried to overcharge from my reservation. They didn't have breakfast as it says and the fridge had mold. Just disgusting. Will NEVER stay in a Days Inn again and very ASHAMED of Wyndham.
Stayed 2 nights in Dec 2023
Response from Manager on Dec 15, 2023
Hello Shawn, We apologize for any inconvenience you experienced during your stay. Our team strives to provide excellent service and accurate billing. We apologize if there was any confusion regarding your reservation. We also apologize for any issues you encountered with the amenities and cleanliness of your room. We appreciate your feedback and will use it to improve our services moving forward. Thank you for bringing this to our attention.

2/10 Terrible

Tara

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Caution Do Not Book this place
Clerk for check in was hard to understand. Basically checked in and paid. Than saw a lot of issues. Sketchy people hanging around. Lots of loud noises and nasty areas. So checked back out within ten to fifteen minutes. So did not and could not receive refund.
Stayed 1 night in Dec 2023
Response from Manager on Dec 6, 2023
Hello Tara, We apologize for any inconvenience you experienced during your recent stay. Our team strives to provide excellent service to all guests. If there were any issues during your check-in, we appreciate your feedback and will address this with our staff. We understand your concerns about the environment and noise levels and will continue to monitor and maintain a safe and comfortable atmosphere for our guests. For any further assistance, please contact our management directly.

8/10 Good

Mario

Traveled with partner
Lovely
Stayed 1 night in Nov 2023
Response from Manager on Nov 30, 2023
Hello Mario,Thank you for sharing your feedback with us. We're glad to hear that you found our hotel lovely during your stay. We strive to provide a pleasant experience for all of our guests and we appreciate your kind words. We hope to have the opportunity to welcome you back in the future.

8/10 Good

C

Stayed 1 night in Nov 2023
Response from Manager on Dec 1, 2023
Hello C,Thank you for choosing our hotel for your stay. We appreciate your rating and are glad to hear that you had a positive experience. If there’s anything else we can do for you, please don't hesitate to reach out. We look forward to welcoming you back in the future.

10/10 Excellent

Amelia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My stay is normally great here , unfortunately this time I seen a little roach, which made me uncomfortable. They probably need to exterminate more especially when you have so many different people renting rooms
Stayed 2 nights in Nov 2023
Response from Manager on Nov 30, 2023
Hello Amelia, Thank you for your feedback. We apologize for any inconvenience you experienced. We strive to maintain the highest standards of cleanliness and have regular pest control procedures in place. We appreciate your suggestion and will address it with the management team to ensure the comfort of all our guests.

6/10 Okay

Vivian

Stayed 3 nights in Nov 2023
Response from Manager on Nov 30, 2023
Hello Vivian,We apologize for your recent stay. We are saddened to hear that you didn't enjoy yourself while with us. It is our goal to meet all our guests’ expectations. We hope you will give us a chance to redeem ourselves in the future.

10/10 Excellent

Gemika

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Nov 2023
Response from Manager on Nov 30, 2023
Hello Gemika,Thank you for your kind feedback! We aim to provide a great experience for all our guests and we're glad to know that we succeeded with you. We hope to welcome you back again in the future for another fantastic stay.

6/10 Okay

Saleh

Business traveler
Liked: Staff & service
It’s not the best but it’s OK for quick days of quick visit. The price was so good.
Stayed 2 nights in Nov 2023
Response from Manager on Nov 24, 2023
Hello Saleh,Thank you for choosing our hotel for your quick visit. We appreciate your feedback about the price and are glad it was satisfactory for you. We hope to welcome you back in the future for an even better experience.

10/10 Excellent

Gemika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Manager on Nov 21, 2023
Hello Gemika,Thank you for taking the time to share your experience with us. We appreciate your positive feedback and are delighted to hear that you had such an exceptional stay at our hotel. We strive to provide the best service and accommodations for our guests, and we are thrilled that we met your expectations. We look forward to welcoming you back in the future for another outstanding visit.

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very convenient for me I say every time I visit
Stayed 2 nights in Nov 2023
Response from Manager on Nov 18, 2023
Hello Amelia,our hotel. We greatly appreciate your regular patronage and the trust you have placed in us. If you have any specific feedback or suggestions to further enhance your future stays, please do not hesitate to reach out to our management team. We value your feedback and will continue to work hard to provide you with a seamless and enjoyable experience. Thank you for your continued support, and we look forward to your next visit.

10/10 Excellent

Edwyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Nov 2023
Response from Manager on Nov 14, 2023
Hello Edwyn,Thank you for the review. We are pleased everything went great for you during your visit. Thank you again for choosing to be a guest with us. We look forward to your next stay.

10/10 Excellent

Amelia

Very convenient for me
Stayed 2 nights in Nov 2023
Response from Manager on Nov 9, 2023
Hello Amelia,Thank you for choosing our hotel for your recent stay. We are delighted to hear that our location was convenient for you. We value your feedback and hope to have the opportunity to welcome you back in the future.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Manager on Nov 9, 2023
Hello David,Thank you for staying with us! We appreciate your feedback and we apologize for any inconvenience you may have experienced during your stay. Guest satisfaction is our priority, and we value your input. We'll take your comments into consideration to continuously improve our services. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.

2/10 Terrible

La'Tesha

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was so nasty. Housekeeping half way cleaned the room. Open bottles of beer was still in the fridge. Room smelled like smoke. Room door didn’t lock. Lobby was dirty. Staff was rude. Security was nice. Do not recommend!!!!!
Stayed 2 nights in Oct 2023
Response from Manager on Oct 25, 2023
Hello La'Tesha, We apologize for the unpleasant experience you had during your stay. We have taken note of your concerns and will address them with our housekeeping team to ensure this does not happen again. Thank you for bringing this to our attention.

2/10 Terrible

Chitra

Traveled with partner
Disliked: Amenities, property conditions & facilities
The water accumulates in the tub and would not drain out even after 24 hours. Horrible stay.
Stayed 2 nights in Oct 2023
Response from Manager on Oct 25, 2023
Hello Chitra, We apologize for the inconvenience you experienced with the tub's drainage. Our maintenance team will address this issue promptly. Thank you for bringing it to our attention.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It Was Great
Stayed 1 night in Oct 2023
Response from Manager on Oct 25, 2023
Dear Guest,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.

2/10 Terrible

Keith

Stayed 1 night in Oct 2023
Response from Manager on Nov 11, 2023
Hello Keith,Thank you for bringing your concerns to our attention. We apologize if your experience fell short of your expectations. We always strive to provide the best service possible. Your feedback is valuable to us and will be shared with our team for improvement. We hope to have the opportunity to better serve you in the future.

2/10 Terrible

VINEET

Disliked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from Manager on Oct 21, 2023
Hello VINEET, We apologize for any inconvenience you may have experienced during your stay. Please provide us with more details so we can address your concerns. Thank you.

2/10 Terrible

andrew

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Manager on Oct 20, 2023
Hello andrew, We apologize for any inconvenience you may have experienced during your stay with us. Please provide more details so we can address your concerns and make it right.

8/10 Good

Allen

Liked: Staff & service
Generally, a good stay. Elevator floors need to be swept and mopped. Otherwise, a quiet and comfortable stay.
Stayed 3 nights in Oct 2023
Response from Manager on Oct 11, 2023
Hello Allen,Thank you for taking the time to share. We appreciate your feedback regarding our elevator. We hope you'll return someday to see how we are continuously improving in order to better serve our guests.

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing.
Stayed 1 night in Oct 2023
Response from Manager on Oct 11, 2023
Hello David,We can't thank you enough for sharing your feedback with regards to our hotel. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

10/10 Excellent

Theodore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff!
The staff was especially friendly, responsive and concerned for our needs. The breakfast was good. The area is safe and convenient for shopping, activities and access to highways.
Stayed 3 nights in Oct 2023
Response from Manager on Oct 11, 2023
Hello Theodore,Thank you for sharing this honest review and feedback about our staff as well as our area. We hope to see you again to deliver you with a 5 star experience.

10/10 Excellent

LATINA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on Oct 10, 2023
Hello LATINA,Thank you for sharing this rating, and we welcome you to visit us again anytime.

6/10 Okay

Katherine Isabel

Stayed 2 nights in Oct 2023
Response from Manager on Oct 11, 2023
Hello Katherine Isabel,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

2/10 Terrible

Angela

Disliked: Cleanliness, staff & service, property conditions & facilities
Need better attention in the rooms, horrible bathroom, noise when turning on the hot water, unusable light bulbs, very inefficient receptionist.
Stayed 1 night in Oct 2023
Response from Manager on Oct 10, 2023
Hello Angela ,Your review and rating are greatly appreciated; though we are sad to hear that your experience was not up to your preferences, and we appreciate your feedback. Our guest satisfaction is important to us, and we will be using this feedback you gave us to implement improvements to ensure we offer a better experience and overall impression of our hotel. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Good

Jonathan

Traveled with family
Liked: Staff & service
The hotel was pretty basic and met my needs; especially since it was a last minute reservation. The room was clean and had plenty of space but I was impressed with the clerk at the front desk. He had some issues with some guests checking in ahead of us and despite their displeasure with something out of his control (online reservations for the wrong night) he remained professional and polite throughout the whole ordeal. He kept a calm demeanor, continued to smile, and found a solution for the guest. He provided 5 star services.
Stayed 1 night in Oct 2023
Response from Manager on Oct 10, 2023
Hello Jonathan ,Your kind review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much for writing such a great compliment regarding our team. Such kind of candid reviews always inspire us. We will share your feedback with our staff members. Waiting to serve you again!

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have new management other than that they're doing okay
Stayed 1 night in Oct 2023
Response from Manager on Oct 10, 2023
Hello David,Thank you for your valuable opinion regarding our hotel. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.

2/10 Terrible

Julio

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Behind the counter was sooo rude
Stayed 1 night in Sep 2023
Response from Manager on Oct 10, 2023
Hello Julio, I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such an usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.