Ratings based on 2,366 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 15, 2014
Excellent hotel, great location, and clean room. We were upgraded to a queen loft which was very spacious beyond what we needed but of course enjoyed. Staff was friendly and room was very clean. I would stay at this hotel for any future visits to Chicago.
5 out of 5
Recommended
for Couples
by A verified traveler

Wonderful hotel and location

Posted Jul 15, 2014
easily accessible, clean, clean, clean....spacious, modern decor, great location, coffee bar in lobby nice in the morning, lovely rooftop patio overlooking the city, staff were very very friendly, bed a little on the hard side but understand that can be a personal preference for some, will definately stay here again when returning to Chicago.
5 out of 5
Recommended
for Everyone
by A verified traveler from mpls mn

Nice boutique feel

Posted Jul 12, 2014
Nice boutique feel, very comfortable bed, staff atfront desk excellent love the roof top bar Wish I could've stayed longer
5 out of 5
Recommended
for Everyone
by A verified traveler from Kansas City

Great location!

Posted Jul 11, 2014
Cons: Concierge service wasn't great... the one time I went to the lobby for concierge help, no one was at the desk, and I waited 10 minutes and no one came
Hotel was in a great location in walking distance to many great attractions. The ambiance of the lobby and rooms was very nice, upscale, and clean. The service was very good, with great valet service, bellhop service, and the front desk people were happy to help. The barista/bartenders were all very friendly and helpful in the lobby. I loved being able to get a caramel macchiato in the morning :) I definitely recommend this hotel!
5 out of 5
Recommended
for Couples
by A verified traveler from Dorchester, Ontario

Will come back some day

Posted Jul 10, 2014
Pros:
Location: The hop on hop off bus took us straight to Wrigley field where we enjoyed a tour of the facilities. I am not a baseball fan, but found it interesting
Loved the hotel. Our king room was very clean. The bathroom was very large. 3rd floor room looked right at the Hancock building. The view from the roof top lounge is stunning. We used the hop-on hop-off bus, was the best purchase we made during our 3 night stay, the best way to get familiar with the layout of the city and also learn some history. Chicago is a beautiful city and very clean. All the locals we spoke to or asked for information were extremely helpful and also seemed very proud of their city, as they should be.
5 out of 5
Recommended
for Everyone
by A verified traveler from b

The location and roof top bar was great.

Posted Jul 10, 2014
Great place to stay. Very clean and nice staff. Staff allowed us to check in early at no extra cost. The beds were very comfortable and the room was spacious. Within great distance of shopping, food, and fun.
5 out of 5
Recommended
for Everyone
by A verified traveler

close to everything

Posted Jul 10, 2014
great time. Chicago has everytthing to offer from shopping , dinning and the night life. Just wish I could have stayed longer.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel off Magnificent Mile

Posted Jul 8, 2014
This hotel is close to everything. We were able to walk to Navy Pier and walk to several great restaurants. it is steps away from amazing shopping.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 6, 2014
The hotel is in an excellent location close to Michigan Ave. and all of the shopping and close to Lake Shore drive. It is an easy walk to the Lake. We were also within walking distance of many great restaurants. I would recommend staying here.
4 out of 5
Recommended
for Everyone
by A verified traveler from toronto

Nice hotel at prime location

Posted Jul 6, 2014
everything's great, except the A/C was really loud at night