Ratings based on 3,249 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel in downtown Chicago

Posted Apr 25, 2015
Nice, clean, affordable hotel in downtown Chicago; within walking distance to Navy Pier. I would recommend it to anyone.
4 out of 5
Recommended
for Everyone
by A verified traveler

A Pleasure to Stay

Posted Apr 17, 2015
Great experience. Room had a good view, though not sure of others. The rooftop lounge was nice. The rooftop deck was not furnished due to the season and the weather but looks nice. The windows in the room and the rooftop bar were dirty so that impacted the views for sure. Staff at the lounge were delightful. Cynthia at the front counter was FANTASTIC! She helped me with a travel schedule dilemma and saved me money I'd otherwise have spent needlessly on an additional overnight stay. She delightfully directed me to a nice breakfast spot, as well. Always smiling and professional yet very friendly. Taxi service was always within 2 minutes and the staff was always helpful to hail a cab. The elevators were interesting with mirrors but made for a much more spacious feeling, though small. Hotel was in great condition everywhere I looked. The lobby was nice though could get crowded in the morning around their Starbuck's bar. The lobby bar was a bit underwhelming but you could still get a drink. The rate was good. The Museum of Contemporary Art was right around the corner. Steps from just about everything north of the river. I'd stay there anytime again!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Muncie Indiana

Central hotel. Super clean. Great value

Posted Apr 13, 2015
Anniversary getaway. Upgraded room. Walking distance of everything. Would definitely come back.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Detroit

Really nice hotel

Posted Apr 13, 2015
Pros: Great location, friendly staff, spacious and clean room, easy access to everything most in walking distance.
Cons: If the bathroom in the king tower suites were larger.
Location: Shopping and restaurants in close walking distance.
So I'm getting better at choosing reasonably priced rooms that are spacious and it seems that a getting a great rate on a "suite" is the best option. I've stayed at over 10 -4 star (one 5 star) hotels in downtown Chicago and the standard king rooms were getting smaller by the booking so I tried a suite at the MileNorth and it was great. Not enormous but nice and spacious for my 2 nights. The bathroom was very small though but there was a nice spacious changing area that helped. Overall very nice hotel, room, and staff was great too! Barista in lobby was a nice addition. Walking distance to just about everything.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Rochester, NY

Trendy without being expensive. Great option.

Posted Apr 11, 2015
If you love the trendy aspects of the Thompson but not the price, this is a good, clean, friendly option in a great location. Aside from a dismal fitness center this place is a hidden gem waiting to be discovered. When that happens the price will probably go up! Food was good. There's a Starbucks on site. There's two bars with different feels for different times. The rooms are big enough and trendier than the chains. I found all but one staff member VERY friendly (one girl at the desk seemed like a mean girl from high school). Bottoms line- I'll be back!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Wiscoinsin

Perfect location, large room

Posted Apr 11, 2015
Pros: The location and the size of the room
Cons: The carpet in our room really needed to be replaced.
Location: This is one block off the center of Magnificent Mile. Can't beat it.
This hotel could be perfect with a few updates. The lobby was pretty outdated as well as the room. Having said that, the room was huge, especially for downtown Chicago and we had a King size bed and a small refrigerator in the room. There were a few steps to get down to the room which were kind of a hazard, but overall I would recommend this hotel. You can't beat the location and the price was right.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom M

Nice Hotel, Good Rates

Posted Apr 11, 2015
Food is really pricey for the quality, the hotel is good. Great location, just had little communication on facilities, food or services in the room itself.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom memphis tn

Perfect location.... Fab price... We travel a lot

Posted Apr 11, 2015
Pros: Location, spaciousness , pretty much everything! The valet staff and check in and front desk phone operator could not have been more efficient!
Cons: Hmmmm. ...l can't think of a thing!
Location: Excellent location! Walk to all of chicagos best!
I was really surprised at how nice room was for the $$! Spacious ... Two tvs ... Two thermostats! Centrally located for walking! Highly recommend from a traveler that goes to chicago every year! Left a tablet in console of valet parked car... Called front desk... Had tablet within minutes! Sweet!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Grand Rapids, mi

Excellent location.

Posted Apr 10, 2015
Pros: location and quite comfortable
Cons: It would have been nice to have a brochure in the room with more description of the hotel.
Location: Location was smack in the middle of all the shopping we could possibly do. Magnificent mile was a good twenty minute walk but very easy to get to.
Staff was super friendly.. We were super tired after a full day out and opted to grab a bite in the lounge. Food was tasty and atmospere very comforting.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago burbs

Awesome!!

Posted Apr 10, 2015
Awesome staff, perfect location, welcoming lobby with a beautiful fireplace and super comfy bed!!