Ratings based on 394 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from Nashville

Wouldn't rush back, it was ok.

Posted Oct 20, 2014
Pros: The location. The front desk staff was nice, helpful.
Cons: Air conditioning in the hot room was nonexistent. No top sheets on bed, only comforter. Tiny, useless hair dryer.
Location: Gold coast is great for shopping, dining and walking around lovely streets.
The hotel was ok. I expected better amenities in a 4 star hotel. I spent a lot of money for a very basic room but since mine was a Deluxe I guess it had more bells and whistles than others.
3 out of 5
Recommended
for Everyone
by A verified traveler from Sutton Coldfield, England

Chicago

Posted Oct 17, 2014
Pros: The location and the ambience are excellent.
Cons: The basic services are awful.
Location: What's to say about a fantastic location in Chicago?
It seems that the hotel was not capable of providing basic services reliably, like delivering newspapers which had been ordered, providing bags which had been requested (twice) for dry cleaning, or returning the dry cleaning to a location where it could be found (it had been "hidden" in a wardrobe --- I did not dream to look there. These deficiencies in service "ruined" the quality of what could be an excellent hotel.
Comment from Hotel Management
Oct 21, 2014 by David Miskit, Hotel Management
Dear Jim, We appreciate your feedback. Thank you for taking the time to share your experience during your recent stay with us. At PUBLIC, service matters most and we are very sorry that we fell short in this regard. We apologize for any inconveniences you experienced during your visit and we sincerely hope you will consider giving PUBLIC Chicago another chance. STAYPUBLIC David Miskit General Manager PUBLIC Chicago
5 out of 5
Recommended
for Everyone
by A verified traveler

Love The Public.

Posted Oct 15, 2014
Beautiful room. Great workout facility. Helpful and pleasant staff.
Comment from Hotel Management
Oct 18, 2014 by David Miskit, Hotel Management
We are thrilled to hear you enjoyed your recent stay! Thank you for taking the time to share your feedback with us. We hope to have the opportunity to welcome you back soon! STAYPUBLIC David Miskit General Manager PUBLIC Chicago
5 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Great location and nice property.

Posted Oct 7, 2014
Pros: Located in a great neighbourhood with easy access to the things we wanted to do. Rooms were comfortable and clean.
Cons: We did not check out the on-site amenities (restaurant/lounge) so not a lot to comment on.
Location: Great neighbourhood and an easy walk to a variety of restuarants and pubs. Easy and relatively cheap cab fare to the loop and other sights.
We had a good experierence and got and easy early check in (we arrived downtown at 10 am). Staff was friendly and helpful.
Comment from Hotel Management
Oct 11, 2014 by David Miskit, Hotel Management
Dear Don, We are delighted to hear you enjoyed your stay! Thank you for writing us a review. We appreciate your compliments on our staff and we hope to welcome you back soon! STAYPUBLIC David Miskit General Manager PUBLIC Chicago
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Really Trendy

Posted Oct 6, 2014
Really cool hotel, love the Interrior design and the hotel gives off a really fancy modern vibe. The location was really close to Michigan Ave and Shops but at the same time was somewhat secluded. Highly recommend for the price you are paying!
Comment from Hotel Management
Oct 11, 2014 by David Miskit, Hotel Management
Dear Mark, Thank you for taking the time to write us a review! We appreciate your positive feedback and hope to have the opportunity to welcome you back one day. STAYPUBLIC David Miskit General Manager PUBLIC Chicago
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Nice hotel in a good location

Posted Sep 19, 2014
We stayed at this hotel over the past week. On arrival the hotel was booked, unfortunately we had a room facing the fire escapes. The nice girl at check in offered that on Sunday we can be upgraded. Room was lovely and modern, very comfortable. We were on the 5th floor close to to elevator and we could hear noise from the corridor. On the Sunday we revived our room move but it wasn't an upgrade and was on the same floor. Our view this time was street level parking lot. All in all our week at the hotel was pleasant. I would stay here again. Location was fantastic and there are plenty of options for food in the area.
Comment from Hotel Management
Sep 23, 2014 by David Miskit, Hotel Management
Dear city girl, We greatly appreciate your review. Thank you for taking the time to share your experience with us. We are very pleased to hear you enjoyed the guest rooms, as well as our location. We sincerely apologize that we were unable to provide you with the view, in which you wanted. We hope to have the opportunity to welcome you back soon. STAYPUBLIC David Miskit General Manager PUBLIC Chicago
5 out of 5
Recommended
for Everyone
by A verified traveler from LDN

Fab hotel in a very cool part of Chicago

Posted Sep 11, 2014
Amazing hotel with wonderful staff. Stayed there for 7 nights last week. Rooms and the rest of the hotel are beautiful. Added bonus were the chic bikes you're allowed to use out front for free to explore Chicago. Location is great, a walk away from everything. Would highly recommend. Only thing I could suggest is if they did transfers to and from the airport!
Comment from Hotel Management
Sep 16, 2014 by David Miskit, Hotel Management
Dear Lext, Thank you for sharing your recent experience at PUBLIC Chicago with us! We appreciate your compliments on the aesthetics of our property, as well as our staff. We are so glad you were able to take advantage of the free bike rental and we hope you enjoyed exploring Chicago! Thank you for the suggestion regarding airport transfers, as well. We will be certain to keep that in mind. We hope to have the opportunity to welcome you back soon. STAYPUBLIC David Miskit General Manager PUBLIC Chicago
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 7, 2014
Everyone went out of there way to make sure all needs where met
Comment from Hotel Management
Sep 9, 2014 by David Miskit, Hotel Management
Dear w, We appreciate your feedback, thank you for posting a comment on Expedia. We are very pleased to hear you enjoyed your recent stay with us and we hope to welcome you back soon! STAYPUBLIC David Miskit General Manager PUBLIC Chicago
4 out of 5
Recommended
for Everyone
by A verified traveler from San Antonio, TX

Nice

Posted Sep 3, 2014
Pros: area was nice...hotel staff was great
Cons: need to update the rooms.
quiet surrounding...rooms were somewhat small, but clean...older hotel...not as many modern things...bathroom was small...lobby area was beautiful...compared to rooms...but location was great...and we only slept in the room.
Comment from Hotel Management
Sep 6, 2014 by David Miskit, Hotel Management
Dear Ropee, We are very happy you enjoyed your stay with us. Thank you for writing a review! We certainly appreciate your comments about your room, our lobby, and our location. We look forward to your return! STAYPUBLIC David Miskit General Manager PUBLIC Chicago
3 out of 5
Recommended
for Everyone
by A verified traveler from Guttenberg, NJ

Get away long weekend

Posted Aug 19, 2014
Pros: Decor and the service from the more experienced staff.
Cons: THE ELEVATOR SITUATION.
Location: We walked everywhere. Beautiful neighborhood.
Hotel staff was half trendy with attitude, other half very professional and attentive. Concierge service excellent. Hotel managers were also excellent. The hotel was busy, which made for a good vibe. The elevators are not enough to service this hotel at occupancy.