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out of 46 reviews
Very posh hotel - the staff was excellent!!! I felt like I was at the Mandarin Hotel - they cater to your every need.
“Great for a couple”
Went for the weekend with my boyfriend and very pleased. The hotel had a "Vegas" feel to it because there was a restaurant and bar downstairs, lots of people coming and going. It was very close to restaurants and things to do on Park Street and not a terrible walk to Michigan Avenue.
“Gold Coast Gem reborn”
A great old hotel reborn! Minimalist rooms but with great comfort.
“Best value in ChiTown, by far”
Fantastic hotel. Comfortable, inviting, stylish, fantastic service, great beds and excellent pricing. THhe lobby area is an ideal point of relaxation and the food and bar are superb. Best value in ChiTown, by far.
“The best little secrect I will share!”
This was our second time staying at the hotel since the remodel, it was as great if not better.From the moment you arrive the service & appeal of the lobby sets you up for a very senuous experience. And the room service is so fast it made my head turn.
Excellent overall experience. Staff, from valet to front desk were well versed on the city, directions, restaurants, etc. A classic Chicago hotel well blended into modern design.
“Very hip hotel nice staff and great location!”
I highly recomend this hotel to younger people. The lobby turns into a lounge at night on the weekends with nice music and drinks.
AESTHETICS: This hotel looks and feels like a 4-5 star, but costs far less than it's style competitors. The design throughout the entire place is very tasteful and understated (but still totally upscale-feeling), which is hard to find in a sea of gaudy, outdated hotels. FOOD: I would not necessarily recommend the Pump Room. Our food was sub-par and the music is quite loud, though we had a superb server. The "library" (lounge) is delightful for drinks. SERVICE: Also, the service is still working out the kinks of a new business. Some of the employees had contradictory things to say about restaurant reservation policies, which resulted in our party waiting over two hours for a table.
Beautiful designed and green environment excellent service
“Steps Away from the City Lights!!!!”
This was a staycation that allowed us the opportunity to enjoy the nightlife, which was actually on the main floor of the hotel. It was great because we really didn't need to leave the premises to enjoy a good time. We also were steps away from the magnificent mile and rush street. Only drawback was the parking.