Ratings based on 519 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to restaurants and bars

Posted Mar 2, 2015
Although the room looked a bit older than the pictures, we still enjoyed our stay. The staff were very friendly and accomodating. The front desk even let us check in early. We would definitely stay here again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Santa Monica

Minimalistic Luxury

Posted Feb 9, 2015
Great stay, the room was simple yet homey, comfortable beds/sheets/pillows. Location is prime- great bars, restaurants, shopping. Only a short walk to downtown! The hotel also has a bar and restaurant that become quite happening. Some of the staff had a pretentious vibe, but that's the caveat of staying at a luxury hotel. Will definitely stay here whenever I'm in Chicago!
5 out of 5
Recommended
for Couples
by A verified traveler

Nice, Upbeat Hotel

Posted Jan 29, 2015
Had a blast for our 1 night stay at Public. Zach at front desk was great. Checked us in and made a dinner reservation for us at the Pump Room. Wife and I walked to The Lodge on Division for a couple drinks then back to the Pump Room for an amazing dinner. Lobby at Public is fantastic. The energy and the people on a Saturday night were fantastic. Will be back.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom CT

Excellent small oldy worldy boutique-style hotel

Posted Jan 21, 2015
We had a great stay here for a weekend. Excellent service, friendly staff, clean comfortable room. Location is great as well. Parking is expensive.
Comment from Hotel Management
Jan 23, 2015 by David Miskit, Hotel Management
Dear Scott, We appreciate your comments on our friendly staff and cleanliness! Our staff strives to be as friendly and passionate about our business as possible! We can’t wait for your next visit! STAYPUBLIC David Miskit General Manager PUBLIC Chicago
4 out of 5
Recommended
for Everyone
by A verified traveler

Great service

Posted Jan 18, 2015
The hotel is very nice, great decor. Great service.
Comment from Hotel Management
Jan 22, 2015 by David Miskit, Hotel Management
Dear Anonymous, Thank you for taking the time to write us a review! We strive to provide excellent service that is both friendly and inclusive, which you seem to have taken note of! We appreciate your compliments about our décor as well, and look forward to your next stay here! STAYPUBLIC David Miskit General Manager PUBLIC Chicago
5 out of 5
Recommended
for Couples
by A verified travelerfrom Cedar Rapids, IA

Wonderful!!

Posted Jan 5, 2015
Pros: The atmosphere is absolutely wonderful! The staff was warm, welcoming, and ready to help. Very pleased with everything.
Location: We walked to Michigan Ave to do most of our shopping. Lou Malnati's, Gibson's, Tavern on Rush, Hash House a go go, all nearby.
We visited the PUBLIC Chicago for my birthday celebration with 2 other couples for a total of 4 days and after our experience at PUBLIC Chicago we can't wait to go back! The lounges in the hotel are wonderful to have drinks before dinner or after (and they are pretty tasty!), we also enjoyed the coffee bar in the morning, and the staff was so accommodating! Perfect location to your just off the beaten path so you don't hear all the city noise when your trying to sleep but are close enough to walk to Michigan Ave to shop. The rooms are clean, nice, on the smaller side but most boutique hotels in Chicago are, unless your staying at the Trump which is another favorite, you should expect this for boutique hotel in Chicago. Prices were great and we will be up in a few months to stay again. Thank you PUBLIC for a wonderful birthday weekend!
Comment from Hotel Management
Jan 19, 2015 by David Miskit, Hotel Management
Dear Sarah, I am so glad that you chose to celebrate your birthday with us! (Happy belated birthday, by the way.) Thank you for taking the time to write such a glowing review about our coffee bar and lounge spaces, as well as our accommodating staff. We like to do what we can for our guests and be empathetic to their needs, so I am delighted we hit the mark! We cannot wait for your return in a few months! STAYPUBLIC David Miskit General Manager PUBLIC Chicago
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent Gold Coast location...

Posted Dec 29, 2014
Pros: Location and staff.
Cons: Need to upgrade the quality of the toilet tissue, the "Kleenex" tissue and there is a need for a comfortable chair for reading in each and every room.
Location: Rush Streets is walk-able as are Elm, Cedar, Oak Streets and N. Michigan Avenue. Multiple restaurants and great retail within blocks of Public Hotel.
The former Ambassador East now Public Chicago has virtually been made over while retaining its pedigree with the continuing use of the Pump Room name and allusion to its history. The lobby is sparkling, the staff is friendly and accommodating and the neighborhood is still a wonderful combination of retail, entertainment and residential.
Comment from Hotel Management
Jan 1, 2015 by David Miskit, Hotel Management
We are thrilled to hear you enjoyed your recent stay with us! Thank you for leaving us such a wonderful review. We love your description of PUBLIC and we certainly hope to have the opportunity to welcome you back soon. STAYPUBLIC David Miskit General Manager PUBLIC Chicago
4 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable bed

Posted Dec 29, 2014
Pros: the bed
Cons: Place look dated
Location: Bistro Margot was really good 3 blocks north
My husband and I had purchased 2nd to the top of the line mattress from Macy's about 10 years ago. Since then, we have a hard time sleeping else where. But we had a great night's sleep at the Republican, after his company Xmas dinner. Will definitely stay there next time.
Comment from Hotel Management
Jan 1, 2015 by David Miskit, Hotel Management
Thank you for leaving us a comment. We are glad to hear that we were able to provide both you and your husband a comfortable night’s sleep. We look forward to your return! STAYPUBLIC David Miskit General Manager PUBLIC Chicago
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Inland Empire Ca.

GREAT STAFF and big rooms

Posted Dec 26, 2014
Pros: Classy and fun, Noon check out
Cons: Sounds odd, toilet tissue the worst....99 cent store quality
All staff, very accommodating but not snobbish-great to leave all luggage all day waiting for flight Pump Room for lunch was good and again staff superb
Comment from Hotel Management
Dec 30, 2014 by David Miskit, Hotel Management
Dear Mom & Daughter, Thank you for your comment! We are thrilled to learn you enjoyed your stay and we certainly hope to have the opportunity to welcome you back soon. STAYPUBLIC David Miskit General Manager PUBLIC Chicago
5 out of 5
Recommended
for Everyone
by A verified traveler

Such a great, urban, fun hotel!

Posted Dec 15, 2014
I highly recommend the Public! It's so close to everything, fantastic food, the bar is so fun at night! It has an excellent vibe at night!! Nyc in Chicago!
Comment from Hotel Management
Dec 16, 2014 by David Miskit, Hotel Management
Dear Anonymous, Thank you for leaving us such a wonderful review! We are absolutely thrilled to hear you enjoyed your stay! Thank you for your compliments regarding our location, restaurant, and nightlife. We hope to have the opportunity to serve you again soon! STAYPUBLIC David Miskit General Manager PUBLIC Chicago