Ratings based on 654 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from MI

Great Staff!

Posted Jul 21, 2014
Pros: Location, Staff, cleanliness, poool
Cons: Coffee in the room
Wonderful staff - very helpful; nice outdoor seating area to people watch!
5 out of 5
Recommended
for Everyone
by A verified traveler from Hermosa Beach CA

Amazing Chicago Experience

Posted Jul 16, 2014
Pros: Everything service location cleanliness
Cons: nothing !
Decided go to Chicago for a week of vacation,not only is the city amazing but the hotel was the best experience i have ever had, ( I do travel a lot ). The Crew was very friendly and knowledgeable about what was going on in town and outside of town.would definitely go back and stay there again !!
4 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Nice hotel in great location.

Posted Jul 16, 2014
Pros: Location, room size. Liked the restaurant on site.
Cons: Shower head.
Location: Subway, walk to restaurants, sightseeing and shopping.
Enjoyed the rooftop terrace. Hotel is next to a subway station, close to restaurants and shopping. Staff were friendly. Like seeing the dogs as guests.
4 out of 5
Recommended
for Everyone
by A verified traveler from NY

First visit to Chicago

Posted Jul 16, 2014
Amenities were good - the only thing that was missing was in room coffee maker. Would definitely stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Best location and excellent friendly hotel

Posted Jul 4, 2014
The hotel is great! Clean, friendly staff, perfect location( so much shopping and restaurants) great happy hour daily. They went above and beyond to meet our expectations. Will definitely be staying here again the next time I'm in Chicago.
5 out of 5
Recommended
for Everyone
by A verified traveler from Orange County, CA

Great location. Clean rooms & modern design.

Posted Jul 2, 2014
Close to everything. Centrally located. Great restaurant. Hotel Palomar met the standards of this picky designer, my architect husband and even our 2 teenage kids. What more can I say? This place is great!
5 out of 5
Recommended
for Everyone
by pgr from spokane,

Great location. Outstanding service.

Posted Jun 22, 2014
We had a medical emergency during our stay. Everyone from Doratt our room attendant to Adam the manager went above and beyond to ensure my mother received the best care! I am indebted!
5 out of 5
Recommended
for Business Travelers
by W from New York

Nice place

Posted Jun 16, 2014
Pros: Cost, location, excellent and helpful staff.
Cons: Thermostat could allow me to get a nice cool room at night.
Location: Centrally located and convenient to everywhere I went.
The only beef I have with it is the inability to set the thermostat to a cool enough temp to sleep. It would not let me go below 65 degrees. Which actually felt closer to 70. Other than that this place is great, especially at the rates I got.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good place to meet friends.

Posted Jun 16, 2014
Pros: It was pleasant. Staff was nice. Good indoor and outdoor sitting areas. Had the breakfast buffet one day and it was good.
Cons: It is nice that they put out coffee and tea in the morning and water some of the day. It would be better if the water was available all the time.
Location: Walked to the Art Museum, the river for the architecture tour, the Navy Pier (free trolley stops right across the street).
It was nice. Bathrobes and yoga mats in the room. You want too much time to fill this out.
5 out of 5
Recommended
for Everyone
by linda from uk

Excellent location in the city

Posted Jun 1, 2014
Pros: Everything!
Cons: Nothing!
Location: If you want to see all of the sites of Chicago then stay at the Palmero.
Superb city break.Certainly made by this hotel.Wine hour brilliant ,good company and good wine!!!