Ratings based on 889 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Monmouth, Ill

Great hotel

Posted Mar 25, 2015
Right in the middle of our three day Chicago experience. The staff was very helpful and informative. Loved the outside heated seating. Nice warm pool and gym on 17th floors with great views, and don't forget to step out on the terrace.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Mar 24, 2015
Close to all the shopping and good restaurants. Staff were very friendly and room was very nice.
5 out of 5
Recommended
for Everyone
by A verified traveler

Top notch hotel nearby manyattractions

Posted Mar 23, 2015
Pros: Friendly staff with a clean and comfortable room.
Cons: Coffee maker in the room. On Sunday, I had to be somewhere by 8am but the restaurant didn't open until 8 on Sunday. Had to go elsewhere for breakfast
Location: This hotel is a short walk from Michigan ave shops, Millenium park, Theater district, Chicago 360 observation deck, tons of restaurants, River walk
I checked in on a Friday late afternoon. Check in was quick and smooth. Their daily evening reception was going on so I grabbed a complimentary glass of wine and headed up to my room. I asked for a room in a quiet part of the hotel since and they honored my request. The room was quite comfortable and spacious. I didn't have much of a view from my 15th floor room but other than that it was fine. I had a one bedroom suite with a large living room, comfortable enough for 8 of us to hang out before dinner. The staff was attentive from top to bottom which is what I've come to expect from Kimpton properties. All in all an excellent stay.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Oxford, UK

St Patrick's Day Parade, Chicago.

Posted Mar 23, 2015
Pros: As above
Cons: The bar that is attached to the hotel was popular and plesant but the staff at the bar were not as helpful as in the hotel. They were busy though.
Location: Wonderful city walks. Beautiful river down to the lake. Big open areas and plenty of great bars. The music scene was fun and all that we hoped for.
We stayed in Chicago for St Patrick's Day 2015. The location of the hotel was very good. It was within walking distance from town and from Navy peer. The staff were very helpful and polite and did all they could to make our stay comfortable. The hotel facilites were good with everything we needed on hand. We had a great time in the City..... the sun was out all weekend which made it more delightful and the atmosphere was fun and relaxed.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom B

Good stay

Posted Mar 22, 2015
I had a quiet and pleasant stay. No incidents and staff were helpful. The gum was EXCELLENT!
5 out of 5
Recommended
for Families
by A verified traveler

Excelente ubicación y servicio

Posted Mar 18, 2015
Pros: La ubicación es muy buena, las instalaciones son convenientes y su personL es muy amable y siempre dispuesto a ayudar. Dieron excelentes recomendacion
Cons: Un día nos quedamos sin agua caliente pero no volvió a suceder
Excelente experiencia en Chicago, y en el hotel muy bien ubicado se puede caminar a la río, centro, parque milenium y zona de compras. Y su personal es muy amable y siempre nos ayudo en todo y fueron muy amables con nuestra hija de 5 años!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 12, 2015
Very good location. Rooms are very nice and staff is most helpful.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 7, 2015
Clean and nice size. No blankets for pull out. Had to go to front desk to get them. Staff did not offer to bring them. No soap or conditioner in shower containers.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Dallas, TX

Nice Hotel. Comfortable. Reasonably Priced

Posted Mar 3, 2015
Pros: Nice room. Clean and modern. The fitness center was better than average.
Cons: If internet service is not going to be free, then it should be stated clearly that there is a charge.
Location: Several nearby restaurants and an L stop one half block away.
It was an overall pleasant stay with the exception of being charged for internet access without being notified that there was a fee.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 2, 2015
Overall great experience. Staff was friendly, clean room, and valet service was quick