Ratings based on 340 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom raleigh
Nice hotel great price great areaPosted May 23, 2015
I choose the hotel for the price and the area where it's located and I was pleased to find a better quality of hotel for the price I paid
for Studentsby A verified travelerfrom TX
Reasonable price near ChicagoPosted May 21, 2015
Pros: this hotel is little bit old but clean.
Cons: The elevator seems like very old. It will be much better, if they will change the elevator.
Location: The location was good to reach the downtown and airport.
Good located hotel and reasonable price for stay. This hotel's best thing was room cleanings and room comfort though it is old hotel.
by A verified travelerfrom Iowa
Don't. Just Don't.Posted May 5, 2015
Pros: The staff
Cons: beds, bedding, pillows, the hotel needs to be fumigated with de-odorizer
Hotel staff was nice and really tries hard despite the hotel lacking. Fist off, NEVER accidentally book a smoking room, the most horrible smell ever. When we finally got in a non smoking room, the room was still very underwhelming. You only receive a sheet and a VERY thin blanket. We tried to get more blankets and they were out. Beds VERY hard and uncomfortable. Pillows horrible. I just wouldn't stay here again. Worst hotel experience in a long time.
for Everyoneby A verified travelerfrom chicago
Requested smoking roomPosted Apr 21, 2015
Had to ask if they could honour my original booking online with a smoking option cause I had a guest visiting me. Needless to say they fulfilled my request after all for both nites I stayed....I would recommend the hotel very comfortable.
by A verified travelerfrom C
ok hotel for a short stayPosted Mar 30, 2015
the building smelled like humid and same time like cigar
for Everyoneby A verified traveler
Perfect hotel for a quick stay in Chicagoland.Posted Mar 8, 2015
A nice stay for a great price in a great location. Perfect amenities for the needed stay.
for Business Travelersby A verified traveler
Great value.Posted Mar 5, 2015
Pros: Convenience to the highway and business location.
Cons: Hair dryer didn't work in my room. No big deal for me as I always travel with one.
I have stayed here several times. I have had a really good experience every time. Great price and includes breakfast. Breakfast is basic but good. Room have always been clean.
for Couplesby Denisefrom Dolton Illinois
y'all can do betterPosted Feb 24, 2015 on Hotels.com
The elevators didn't work and the smoking rooms smells horrible. It smells like they don't wash the curtains or clean the carpet.
for Familiesby Alaynafrom Peoria Illinois
In need of proper leadershipPosted Feb 14, 2015 on Hotels.com
My family and I came into the Chicago area for a funeral. We advised the front desk that we would need a late check out or may need to stay another night. We were called by the hotel more than 5 times during the funeral, for the same incident about needing the late check out. I had at one point spoken with Steven, the General Manager. He seemed just as clueless as his staff. No communication between staff. I banged my ankles on the beds more than 3 times and now I have a swollen ankle. Not impressed. Will not stay here again, if I don't ever have too. My choice. But beware, their staff are not working on a team basis. Overall I give 2 stars. The room was small, beds were uncomfortable and the breakfast was very limited. As I myself work in hospitality and manage hotel properties. This hotel needs better leadership.
for Getaway With Friendsby Amanda
Posted Feb 13, 2015 on Hotels.com