Ratings based on 670 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Milwaukee, WI

Nice hotel, centrally located.

Posted May 14, 2015
Pros: Managers reception, complete full breakfast. Had everything in the room for comfort. Beds were wonderful.
Cons: They have everything under control - wouldn't change anything.
Location: Wonderfully located - lots of shopping and restaurants within walking distance or a short ride with the car.
Hotel staff was very personable and helpful. Room was very comfortable, hot tub relaxing, managers reception very enjoyable, and breakfast very good.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Australia

Great value

Posted May 12, 2015
Pros: Clean, comfortable, lovely staff and fantastic value
Cons: The wi-fi and the business centre needs to be upgraded
Location: Shopping
Nice comfortable hotel with lovely staff convenient to Woodfield Mall and surrounding areas. With free parking, breakfast and happy hour 6 nights a week this hotel offers fantastic value. My only gripe is the wi-fi - if you need it to work (as we did) it is almost impossible to get anything done. There's a large Starbucks just across the way though so that was a reasonably solution for us.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom IL

Great Ammenities!

Posted May 4, 2015
This hotel had a great breakfast available, happy hour, and a nice indoor pool and hot tub. It was only about a 35 minute drive into the city, and located right next to Woodfield Mall. The rooms are comfortable, and the staff was friendly and readily available. I would recommend this hotel to anyone, and will likely stay there again myself!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Milwaukee

Excellent location for shoppers

Posted May 1, 2015
Pros: Great staff, pleasant, helpful and courteous; very nice breakfast; comfortable beds, very quiet, although we were on the top floor, in a corner
Cons: Small bathroom, tiny counter space, a great disadvantage for two women sharing a room
Location: Fabulous location for shopping, across the street from Woodfield Mall, near Ikea; also, for families, across from a movie theater and near Legoland
My friend and I stayed there so we could go on a shopping trip while our husbands went on a golf outing. It fit our needs to a "T". We were close to everything we wanted for shopping.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Michigan

Posted Apr 29, 2015
Pros: The location was great for us. We loved breakfast and happy hour!
Location: Close to the mall and IKEA
This was our first time here and we would definitely go back!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Texas

Central location

Posted Apr 25, 2015
Managers reception was nice and breakfast was good
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Schaumburg

Very pleasant

Posted Apr 11, 2015
It was great overall. Elevators broke down. Got old real fast when on 4th floor.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom fort wayne, Indiana

Nice hotel several walking distance locations

Posted Apr 5, 2015
Staff had excellent service and everyone was very friendly. Great location and several locations was walking distance. Hotel even offered happy hour which was very nice for whole family.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom madison

친절하고 편안한 숙소

Posted Apr 4, 2015
직원분들이 친절하고... 시카고 잠깐와서 하루 묵으면서 아울렛이나 마트 들르고 공항 배웅하기에 위치가 참 좋았네요. 수영장도 이용하고 싶었는데 시간이 부족해 못했네요.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Wisconsin

Nice hotel but staff response times not acceptable

Posted Mar 25, 2015
Pillows were very small so we requested more from the front desk. After waiting about 30 minutes we called the front desk again only to be told it would take at least another 1/2 hour before someone could bring them up. The front desk clerk finally brought them up herself. We also requested assistance with our heat/air control unit. We were told the maintenance man was 'coming right up' . After 15 minutes of waiting we called to say forget it and went to bed.