Ratings based on 438 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
84% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travelerfrom MIchigan

My Stay

Posted Mar 18, 2015
Pros: The price was good; easy access from the freeway.
Cons: Check the garbage bins more frequently and supply more toweling.
Location: We did not stay in this motel as a tourist, but as a traveler. I would only recommend this motel for those who need just a place to sleep.
The area was in a busy section of town. I counted no less than 5 sirens during the night. Also, other guests were very loud, having boisterous conversations outside our door, making it difficult to sleep. The beds were comfortable, warm water sufficient, but toweling was a bit skimpy. There was also an overflowing garbage bin in the hallway next to our room, which was on a corner.
3 out of 5
by A verified travelerfrom Illinois

Relieved car windows in tact

Posted Mar 16, 2015
Pros: Maybe the price. Above that I was thinking I should have spent another $10 or $15 and went to a nicer one.
Cons: Folks hanging around that might not belong there. Not sure what can be done..but sure seemed to be much more going on in the back lot than overnight.
Location: Close enough to downtown...casino, Rialto Theater, etc..
What is it about Red Roofs. The last two times I have stayed at one I felt relief the next morning when I came out and my car was not broken into. The location seemed relatively safe enough, but folks sitting in cars in the parking lot/ folks watching off balconies just gives the wrong perception. The room was OK, nothing special. Seemed clean enough. Sink was clogging up and it is always nice when sprigs of chewing tobacco start to float back up as your using the sink. OK for a one night stay just for sleep. Would not want to spend multiple nights there.
1 out of 5
by A verified travelerfrom Indiana

Disappointing at Red Roof

Posted Mar 4, 2015
Cons: Everything.
We arrived a little early and was told as soon as I walked in no early check in, and they don't know what was available because they were booked last night. So I left and came back, mind you it was very cold. So I waited in line for twenty minutes, finally I received my keys and went to the room that I could not enter, my husband walked back to reset the keys and again did not work again. I returned to the lobby and I had to wait in line again in a cold lobby, and I was already cold from trying to enter my room. So she gave a new room that was not cleaned well. The room smell like smoke and the top covers were stained. So again I went to the cold lobby and had to wait again, only one person working. I was given the same room but with one key, because she stated that room would only work with one key. I did not feel safe there. Don't go there.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Fox, Arkansas

2nd weekend getaway

Posted Mar 3, 2015
Pros: Rate, hospitality, cleanliness, and great coffee!
Cons: Parking
Location: Joliet Illinois location, close to our weekend getaway things to do
Excellent hotel, rate and ease of booking online. We let the manager know upon checkout that the room smelled like an ashtray, not in a obnoxious way, just really noticeable into the late night hours. The manager apologized and said that a VIP pass would come in the mail to make up for this. We thanked her and said we would come back again. Service was exceptional and overall a great deal.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Fox, Arkansas

Nice room, nice price.

Posted Feb 24, 2015
Pros: It was simple, not over the top and gave us what we needed without emptying our wallet!
Cons: Firmer mattress
Location: We chose this location to be near the casino and places to have a meal, ALL of which were right there!
We are pleased at the updating to Red Roof Inn. All over it was very pleasant, we could have used a firmer mattress in our king size room. Awesome job at it anyways........
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 17, 2015
Pros: The location!
Cons: The cracks in the walls and celling!
Location: N/A
I was a little scared with having the housekeeper placing her key card into my door way before the check out time.
1 out of 5
by A verified traveler

No sleep

Posted Feb 8, 2015
Shower pressure hard Fitted sheets had stains Pillows smelled like nail polish remover Outlet by the sink not working Customers staying at hotel outside talking loud until 4 -5 AM Staying in lower level people running up and down stairs and on second level balcony Told Desk person he said he heard the noise and outlet was to be fixed sometime but did not really care about my stay or how to correct it. Customer service know good I was staying there to take my boards the next day because this place was close and pictures looked great online
3 out of 5
Recommended
for Everyone
by A verified travelerfrom S

A clean warm bed.

Posted Jan 5, 2015
Room was clean and everything worked. Older facility good for a nights sleep and not much more. As a plus there's a Bob Evans across the parking lot for breakfast.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New Jersey

Great value

Posted Dec 26, 2014
This was a nice experience. We've been at some crummy Red Roof Inns, but this was a good one. Very clean, comfortable, and allowed us to have our dogs at no extra charge. The lock on our door was broken, but the staff took care of it right away.
5 out of 5
Recommended
for Business Travelers
by Jeffreyfrom Bradford

stay here

Posted Dec 25, 2014 on Hotels.com
Yes, the rooms are all NEW. Great room at a great price.