Ratings based on 456 Verified Reviews

They paid and stayed. We double-checked.
2.9 out of 5
79% of guests recommend
3.1 Room cleanliness
3.1 Service & staff
3.0 Room comfort
2.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
by A verified traveler from Chicago, IL

Not clean

Posted Jul 26, 2015
Room had laminated floor which was not cleaned for ages. If you walk with bare feet, they will turn into black!
1 out of 5
by A verified traveler

Please choose any other hotel!!🙏🙏🙏

Posted Jul 25, 2015
Just terrible. Rooms are horrible. Bugs roaches and dirty sheets and towels. However I called guest relations and reported my stay.
1 out of 5
by A verified traveler from Lawrenceville, GA

Poor Customer Service

Posted Jul 13, 2015
Manger non accommodating after room was not ready after 5pm checkin. Front desk clerk was rude and stated after giving a room not ready I just work here. Cheap price, cheap service.
3 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Good Hotel

Posted Jul 11, 2015
I've stayed here twice before and have never had any problems. This time however was much different. The first room they gave us had floors that were oily and dirty. The cable cord in the tv snapped in the middle of the the night and we had to call guest services. They gave us another room with no questions asked but, the toilet overflowed and the pillows we're dirty. I hope that all of this was just because of the renovations being done and not because of the overall quality of the hotel....
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 11, 2015
Decent hotel with nice staff, very clean room, but air conditioner did not cool very well. Still not bad for for the price paid and close to many restaurants and shopping.
1 out of 5
by A verified traveler

Dirty hotel

Posted Jun 26, 2015
Dirty floor,tub.blanket had stains . The employees was mean ,rude .couldn't get clean towels. Never again.
1 out of 5
by A verified traveler

Lock to room wouldn't work.

Posted Jun 8, 2015
They said they would fix it. Six hours later we returned and still couldn't get in our room. Loud parties all over the place. I believe most of the people live there weekly.
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, Illinois

Nice Hotel. Great location....

Posted Jun 7, 2015
Hotel was nice and clean. Staff was friendly and helpful. Hotel was convenient and close to lots of restaurants....
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 31, 2015
Room is clean. Not too fancy. Good enough for the price
1 out of 5
by A verified traveler from Chicago, Illinois

Red Roof Inn - Lansing

Posted May 11, 2015
Pros: Nothing!
Cons: Everything!!!!!!
Location: Don't know
Was at a function nearby and needed a place to stay overnight because the drive home was quite a distance. We choose Red Roof Inn - Lansing because of the price. (BAD DECISION)!!! The room was smelly and dark and dank!!!! Felt like I was in a sleeze motel, the mattresses were stain very badly and smelled horrible. The soda machine was totally out of soda and water. The candy machine took my money and I was told it's no refund for this. If the weather condition was better and not so late, It's no way I would ever have stayed in this hotel/motel. Nor, will I ever recommend this to anyone. It needs a total overhaul!!!!!!!!!!!!!!