Ratings based on 277 Verified Reviews
They paid and stayed. We double-checked.
3.4 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.1 Hotel condition
They paid and stayed.
by Kristy from Itasca, IL
Convenient location, poor cleanlinessPosted Mar 10, 2014
Pros: Convenient location, cheaper price points.
Cons: Cleanliness & PM hotel staff attitude.
Location: Super convenient, off of 90 & Barrington Rd. Two bars within walking distance, as well as a church & an IHOP.
This was just for a quick stay-over... And its conveniently placed next to a major highway, there's a church next door, and an IHOP across the street (and plenty of places nearby)... But, when I walked into the hotel, I stood unacknowledged for about 10 minutes (rep was on the phone), before being offered to be helped. I got into my room (122) and there were salt-stains on the floor, dirt on one of the towels & a stain on the one comforter. When leaving, I told the front desk rep about it & she was very nice (which is what made me give them an "OK" for the staff, she redeemed them!) & told me that if I stay with them again, if I have any issues, to call & they will switch my room for free. So, while it wasn't amazing, it wasn't absolutely terrible. I pretty much got what I paid for.
for Everyoneby kema from chicago
Nice hotelPosted Mar 5, 2014
It was very nice I enjoyed my stay and the staff was very nice also:))))
for Everyoneby A verified traveler
Nice place to be at . Close to the express way .Posted Mar 5, 2014
Nice clean room . Easy access to places to eat n drink . Staff very friendly n helpful.
by A verified traveler
Room smelled of smokePosted Mar 3, 2014
The room smelled of smoke. The channels didn't work on the TV. The room was freezing and the sheets were thin.
for Everyoneby Angel from Schaumburg IL
Good for the pricePosted Feb 15, 2014
The only complaint that I have is that it smelled of cigarettes. There's a sign in the lobby about a no smoking policy and fee if caught smoking but when we got to the room it was horrible. I smelled like smoke when we checked out.
for Everyoneby A verified traveler
Great budget hotelPosted Jan 1, 2014
Location: I-90 Kennedy Expressway is close by, AMC Theaters, Restaurants, Arboretum mall etc. Its a great location for the northwest suburbs.
Great location and its a nice hotel for the price. The hotel staff is very helpful and even provided plates/spoons/forks , toothpaste etc. on request. I would stay here again. Cons: Wifi is very slow, no elevator. Overall it's a good budget hotel.
by Sue from Chicago, IL
One of the worst motels we have stayed in.Posted Dec 25, 2013
Pros: The sink was outside the water closet.
Cons: Cleanliness, adding bedside lights and a hairdryer.
Location: Visiting Chicago offers a lot to do.
The staff was courteous, but our room was terrible. There was no lights by the bed. No hairdryer. Our bathroom was a dirty mess with hair all over the floor and in the shower. Even a hair ball on the floor. The walls in the bathroom had peeling paint and the bathtub glazing was peeling off. If we had seen all of this when we checked in, we would have checked out!!! I wish I had taken pictures of the disaster.
by mel from Schaumburg
EhhPosted Dec 17, 2013
Room and sheets could be cleaner. No hair dryer was disappointing.
by Phillip from Kenosha WI
Posted Dec 9, 2013
Location: Location was good for transporttation as it is right off of toll road and had a few places for breakfast.
Room needs some TLC. Bathtub was chipped and pealed in some areas. The room need some updating, the headboard has electrical outlets inlaid which do not work. Not sure what look they were going for with the TV and entertainment area, but it is not visually appealing. This was my first stay at a Red Roof Inn and will be my last.
for Couplesby A verified traveler
Posted Nov 26, 2013 on Hotels.com