Ratings based on 953 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler

Sofa

Posted Aug 18, 2014
Beds r ok nothing great the sofa omg is the worst thing ever looked like its 100 years old n comfortable at all what so ever anyways I wouldn't recommend it
Comment from Hotel Management
Aug 21, 2014 by Maria, Hotel Management
Thank you for taking the time to give us your feedback. We very much appreciate any information that can assist us on improving the hotel. We are excited about our upcoming renovations to the hotel. We are in the final design process and we hope to start late this year. We hope that when you visit the area next time that you give us another opportunity. Once again, we appreciate you taking the time to give us the feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Pretty good

Posted Aug 17, 2014
Nice place just outside of Chicago. Good value. Would stay again.
4 out of 5
Recommended
for Everyone
by A verified traveler from tulsa

Good stay. Close to highway and subway

Posted Jul 28, 2014
Excellent stay. Only negative was no free parking.
Comment from Hotel Management
Aug 4, 2014 by Maria, Hotel Management
Thank you for your kind response regarding your stay at the Renaissance Chicago O'Hare Suites Hotel. We are very lucky to have a superb location within walking distance to the Chicago train system. We hope to welcome you back again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from D

Close to airport, excellent service.

Posted Jul 28, 2014
Just went to visit a friend for couple days and as always the experience at this hotel was the best.
Comment from Hotel Management
Jul 30, 2014 by Maria, Hotel Management
Thank you so much for your kind response about your stay with us! We love welcoming our return customers back and we look forward to your return.
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta, GA

Very nice hotel at a very reasonable price

Posted Jul 23, 2014
Pros: Everything.
Cons: Can't think of anything they need to improve upon.
Location: The hotel was located close to the interstate, thoe O'Hare Airport, a casino and lots of places to eat.
The hotel looked and felt like a five star, luxury hotel. The rooms were very clean, the beds were comfortable, the hotel staff provided EXCELLENT Customer Service. They made us feel like royalty. I would definitely stay at this hotel again and recommend it to anyone visiting the Chicago area.
Comment from Hotel Management
Jul 28, 2014 by Maria, Hotel Management
Thank you for the fabulous review. Your comments are extremely important to us, and we want to thank you for taking the time to leave feedback. I will be sure to share your wonderful comments with our staff, as your kind words are much appreciated. We will see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from SC

Shuttle Service

Posted Jul 22, 2014
I think the Hoyle should provide shiitake service to the Allstate Arena as well as the Convention. That would have made out stay better.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 21, 2014
no thank you I would prefer not to thank you again
4 out of 5
Recommended
for Everyone
by A verified traveler from E

Posted Jul 21, 2014
It was comfortable and cozy. And the staff was very accommodating. It was great for the price only 15 min away from the city where everywhere else seemed over-priced!
Comment from Hotel Management
Jul 30, 2014 by Maria, Hotel Management
Thank you for the great review! We are very lucky to have a superb location and a great staff at the hotel and I am glad it showed throughout your stay!
5 out of 5
Recommended
for Everyone
by A verified traveler from Orlando, FL

Positive Experience

Posted Jul 14, 2014
Location: It is near Rosemont and the airport.
The room was very spacious and the staff were friendly. The restaurant and snack bar prices were high, which is normal for hotels. The furniture and carpet were a little dated, but it was a great value for the price. I would happily stay at this hotel again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 14, 2014
Overall pretty good. Had trouble dealing with getting parking validated. But staff were friendly and the room was clean.