Ratings based on 253 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Posted Jul 21, 2014
Terrible cleanliness. Found previous guest clothes. Bath tub was not clean.
5 out of 5
Recommended
for Everyone
by Jim from Kalamazoo Mi

2nd stay here for BRICKWORLD!

Posted Jun 17, 2014
Pros: Well kept.
Location: Great food options, mall...close to activities
Easy to get to location, clean well kept and helpful friendly staff. Wouldn't hesitate to stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 2, 2014
A comfortable and convenient place to stay when in the Chicago suburbs
5 out of 5
Recommended
for Everyone
by Pedro from california

Immaculate hotel wonderful staff

Posted May 28, 2014
From the very genuine and courteous doorman to the helpful front desk it was a delightful stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

N/A

Posted May 26, 2014
Pros: People , cleanness,
Cons: Nothing
Location: Located in a great area of Schaumburg, close to Mall and restaurants
Always have a great time when i stay. Close to everything
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful Hotel

Posted May 12, 2014
The rooms are beautiful along with the rest of the hotel. The beds are comfortable and the TV in the bathroom mirror is a nice touch. The staff is wonderful.
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful!

Posted Apr 28, 2014
Loved it!!! Navigator shuttle service was awesome!
2 out of 5
by A verified traveler

Not a good experience.

Posted Apr 6, 2014
Room booked for a double bed for 5. Received a room with 1 king size bed, small room. Asked for 2 roll away beds got 1. It was one thing after another. Waiting for elevators was awful when a convention is going on. Wouldn't stay again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent

Posted Feb 4, 2014
Stay was excellent, however meals and room service were pricey.
5 out of 5
Recommended
for Families
by A verified traveler

Great place to stay and close to Metra station.

Posted Jan 26, 2014
Extremely clean. Lots of space to explore. Loved shuttle that took you to local stores. Pool was very large and clean. Beautiful and would come back again. From the outside it looks like you would walk forever to get to where you needed to go in the building, but not the case everything very handy. Staff very kind and helpful even when my kids locked things in the room safe and forgot code.