Ratings based on 262 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 12, 2015
The stay was great but it would have been nice if the pull out bed had already been made. Also not enouh pillows in the room. No pillows for the pull out bed. We used 2 pillows from the king bed.
4 out of 5
Recommended
for Everyone
by A verified traveler from Michigan.

Nice and close to Lake Michigan and the avenue

Posted Jul 12, 2015
Nice hotel. Clean. Friendly staff Good breakfast. Nice location and access to popular areas yet in a more quiet area of the city
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 12, 2015
Lovely hotel, friendly staff, good location, goof facilties.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location - Kitchen a huge plus

Posted Jun 3, 2015
Pros: Room, view, breakfast, location, staff
Cons: There was a loud whistling noise that kept us up the 1st night. (A/C unit or the wind or water pipes?) 2nd night much better and gone by 3rd night.
Location: shopping, restaurants, Afternoon Tea @ The Drake
We stayed for pleasure, though this was probably more of a business hotel. Comfortable beds and pillows, lots of seating, great kitchen, a nice breakfast. The snacks and flavored water at the front desk were a huge perk. We also liked the gift shop which sold wine and mini liquor bottles plus frozen pizzas - all the fixings for a great night in. So close to Michigan Ave. The staff were all very nice and helpful!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel

Posted May 5, 2015
Pros: Everthing
Location: Close to Michigan Ave, shopping, Riverwalk Trail
Nice hotel, clean, great breakfast buffet! Close to shops and riverwalk trail
5 out of 5
Recommended
for Everyone
by A verified traveler from minnesota

Great location with even better staff

Posted Apr 27, 2015
My boyfriend and I recently stayed here after a nearby hotel canceled our stay without notice. The Marriott was incredibly kind and accommodating. If traveling to Chicago again I would stay here without a doubt.
5 out of 5
Recommended
for Families
by Karri from Green Bay, WI

Nice place

Posted Apr 21, 2015 on Hotels
The hotel staff was wonderful & the room was clean. The only issue was that I reserved a room with 2 queen beds & ended up with a room with 1 king bed & a pull out sofa.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice place to stay

Posted Apr 3, 2015
Pros: Facilities
Cons: Lift services (one thing which was beyond control of any person)
Location: Situated near North Michigan Avenue, things to do - Shopping & Shopping. To view, multiple shops, Restraunts, Discs, Boat Rides, John Hancock
I was at Residence Inn for around 10 days. I was not aware about the Brand till the time I landed there, once being there I had certain expectation and the hotel is true to your expectation. Trained / professional / well behaved staff adds to your lovable experience. Not even a single thing which I remind, caused issues to me.facilities are excellent, location is amazing. Being there feels like nothing is more important to hotel staff than you. I am a vegeterian and it adds some challenges to the choice of food that is available to me and I have lot of queries about the things that I never had before in my life. Hotel staff was very patience to listen to my queries and then responding to each and everything then and there only.
4 out of 5
Recommended
for Couples
by stephen from calgary

Great Place

Posted Mar 10, 2015 on Hotels
Great - Nice to have big suite, free Breakfast and WiFi.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Weekend getaway!

Posted Feb 28, 2015
What a wonderful hotel this was for a weekend get away without all the expensive price tags that goes along the magnificent mile near Michigan! Great staff! And I got to bring my 2 Boxers with me! A good clean Pet friendly hotel is hard to find! Bravo!