Jessica, we deeply regret that your experience didn't live up to your expectations. We constantly strive to maintain high standards of cleanliness and it is unfortunate that you encountered this issue with the bathroom. We appreciate you highlighting this and our team will address it promptly to prevent similar occurrences in the future. We hope you will give us another opportunity to provide a better experience.

Rocco, it's delightful to hear that Residence Inn Chicago Oak Brook provided a comfortable stay for you and accommodations met your expectations. Emphasizing your comfort and satisfaction is paramount for our team members. We look forward to welcoming you back for another enjoyable experience.

We appreciate your feedback, Alena.We regret that your time with us didn't meet your expectations. We hold ourselves to a higher standard so we do hope you allow us the opportunity to share a more positive experience with you soon.

We appreciate the feedback, Shenice.We're disappointed your time with us was anything less than perfect. We look forward to sharing a more positive experience with you soon.

DAndre, we regret to hear that your stay did not match your anticipation. We aim to provide a service that meets each guest's needs, and it seems this was not achieved in your case. We would appreciate another opportunity to deliver an enhanced experience on your next visit.

Thank you for the fantastic rating, Alexis!It's outstanding you had such a wonderful experience at Residence Inn Chicago Oak Brook. We care about the satisfaction of our guests. We can't wait to see you again soon!

Tiffany, thank you for taking the time to share your experience at Residence Inn Chicago Oak Brook. We're delighted to hear you found your room to be both cozy and spotless. We appreciate your adaptability regarding the cooking amenities you noticed in your room and are happy you could make your surprise dinner a success. We're sincere regret hearing about a less-than-ideal breakfast experience and please be assured the wellbeing of our guests is our top priority. Still, we're very pleased that overall, you had an enjoyable stay. Looking forward to welcoming you back again soon.

Abiana, it's distressing to hear that your stay didn't meet your standards. Unwelcoming encounters and cleanliness concerns are not typical of our usual hospitality. We take your feedback on board and will address this with our team members. We're also thankful for your positive remarks about Dede. We do hope to have an opportunity to better serve you in the future.

Erica, thank you for leaving a top rating for Residence Inn Chicago Oak Brook. We're delighted you enjoyed your stay and we look forward to welcoming you back in the future.

Ana, we're thrilled to know you enjoyed your stay at the Residence Inn Chicago Oak Brook. It's always a pleasure to provide our guests with a perfect experience. Thanks for choosing us, and we hope to welcome you back soon.

Rebecca, the Residence Inn Chicago Oak Brook team appreciates your positive rating on Expedia. It was a pleasure having you and we hope to welcome you back soon for another satisfying stay.

Anntoinette, thank you for taking the time to rate your stay at Residence Inn Chicago Oak Brook. We're glad to know that you seem to have had an enjoyable experience. We hope to have the opportunity to welcome you back for another stay.

Residence Inn Chicago Oak Brook is delighted to learn of your high-rating review. We trust that your stay was satisfactory and hope to elevate your future experiences with us to an impeccable level. Looking forward to hosting you again soon.

Thank you for sharing your wonderful experience at Residence Inn Chicago Oak Brook. We're thrilled that our fully-equipped facilities and spacious rooms impressed you. It's also great to hear that our team members were able to enhance your stay. We can't wait to welcome you back for another fantastic stay.

Thank you for the 5/5 rating, Adriana!It's excellent you enjoyed your time at Residence Inn Chicago Oak Brook so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

Tiffany, we appreciate your feedback. It's wonderful to hear you enjoyed our spacious rooms and comprehensive kitchen facilities at Residence Inn Chicago Oak Brook. We take note of your feedback regarding check-in times and express our gratitude for your patience. It's fantastic that our supportive team members made a positive impression on you despite the minor delay. We look forward to welcoming you again in the future.

Leon, thank you for sharing your top-notch experience at Residence Inn Chicago Oak Brook. We're delighted you found our hotel immaculate and our team members supportive. We look forward to welcoming you again on your next visit.

Sharnice, we regret to hear that the cleanliness of the unit did not meet your expectations during your visit. We appreciate you bringing your concerns about the cleanliness of the room and bathroom to our attention. We always strive to provide a clean and welcoming environment for our guests, and we are actively addressing your concerns with our housekeeping team. We certainly appreciate your feedback and we're committed to using it to improve our future service delivery. We hope for the opportunity to host you again and provide a superior experience.

Thanks for the 4/5 rating, Angel!We're thrilled you enjoyed your time at Residence Inn Chicago Oak Brook so much! We look forward to sharing an even better experience with you soon. Have a lovely day!

Matt, we appreciate your candid feedback. It's regrettable to hear of your experience with the check-in process and the ice maker. We always seek to improve on these aspects. While we're glad to know you found the room quiet, we understand that the size of the room didn't meet your expectations. We value your insights and will take your comments into consideration as we continually strive to enhance our guest experience.

Angela, we regret to hear about your dissatisfaction with our hotel. We understand your concerns about the service you experienced. We look forward to the opportunity to enhance your experience with us, ensuring the service meets your standards.

Elaina, we appreciate your candid feedback. It's regrettable that you experienced concerns with your bed comfort and room cleanliness. It's also troubling to hear that our location was difficult for your transportation service to find. We're glad, though, to hear that the kitchenette met your needs during your holiday trip and that the location was convenient for you. Your suggestions are important to us and will be shared with our team for consideration. Thank you for your feedback.

Danzell, thank you for your fantastic rating on Expedia. It's a pleasure to learn that you enjoyed your stay at Residence Inn Chicago Oak Brook. We look forward to hosting you again for another memorable experience.

Thanks for the perfect rating, Fatiah!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Residence Inn Chicago Oak Brook.Have a wonderful day!