Ratings based on 170 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 2, 2015
Great hotel for short or long term stays. Very comfortable.
5 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Greencastle, IN

Business meeting

Posted Mar 5, 2015
Pros: Quiet
I chose this hotel because it was close to a meeting I had to attend in the morning. It was very clean, quiet and the amenities were great.
Comment from Hotel Management
Mar 24, 2015 by General Manager, Hotel Management
Hello Valerie, Thank you so much for the great review on Expedia! We are so glad that you found this hotel to fit your needs! We hope to see you again the next time you are in the Oak Brook area! Thank you, Amanda S. - Operations Manager
4 out of 5
Recommended
for Couples
by A verified travelerfrom Oshkosh, WI

Close to the highway - shopping and dining options

Posted Feb 23, 2015
The staff was very nice. The hotel is very clean and the bed was comfortable. The breakfast bar in the morning was good. We enjoyed our stay. The toilet was a little weird to flush and the drains were slow at times. Overall, I would recommend this Residence Inn to anyone, especially if you needed to stay for an extended period of time.
Comment from Hotel Management
Mar 24, 2015 by General , Hotel Management
Hi Dan! Thank you so much for taking the time to write us a review on Expedia! We are so glad that you enjoyed your stay with us. Thank You for mentioning your concern with our toilets. We like to hear constructive feedback and will share it with the appropriate department to make sure any issues are alleviated. We hope to see you again the next time you are in the Oak Brook area! Thank You! Amanda S. - Operations Manager
5 out of 5
Recommended
for Getaway With Friends
by Raven

This traveler left a rating score only Posted Jan 28, 2015 on Hotels.com
5 out of 5
Recommended
for Personal Event
by anthonyfrom Cleveland

Quick trip to Chi-town

Posted Jan 26, 2015 on Hotels.com
Nice stay in the Windy City area
Comment from Hotel Management
Mar 28, 2015 by Amanda Swets, Hotel Management
Dear valued guest, We are very glad that you enjoyed your stay. We hope to be of service to you again. Regards, Amanda Swets Operations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 25, 2015
The Front Desk clerk was very rude and being very disruptive, I was displeased with checking in but overall the hotel was excellent just what I ask for.
Comment from Hotel Management
Jan 26, 2015 by Residence Inn Management, Hotel Management
Dear valued guest, I am sorry to hear that you found the front desk clerk rude and disruptive but glad that your overall stay was excellent. We are consistently striving to provide the best service and your issue will be investigated. We hope to have the opporutnity to serve you again soon! Regards, Amanda Swets Operations Manager
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Jan 23, 2015 on Hotels.com
Comment from Hotel Management
Mar 28, 2015 by Amanda Swets, Hotel Management
Hello, Thank you for taking the time to rate our hotel. We are glad that you had a positive expeience! We hope to see you the next time your travels bring you to the Oak Brook area. Thank You! Amanda S. Operations Manager Residence Inn Oak Brook
5 out of 5
Recommended
for Couples
by A verified traveler

my stay

Posted Jan 23, 2015 on Hotels.com
Every one was very friendly and helpfull
Comment from Hotel Management
Mar 28, 2015 by Amanda Swets, Hotel Management
Hello, Thank you for taking the time to share your experience! We appreciate your feedback and will share your great comments with our staff! Thank You! Amanda Swets Operations Manager Residence Inn Oak Book
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago/Oakbrook

Great Hotel

Posted Jan 20, 2015
I loved the hotel i went there to celebrate my daughter 2nd bday so it was a lil bday party pool area was great && so was the wonderful breakfast everything was superior.
Comment from Hotel Management
Jan 23, 2015 by Residence Inn Management, Hotel Management
Hello, Thank You for taking the time to write a great review on our hotel! We are so glad that you were able to enjoy the amenities we provide. We hope to see you again in the future! Thank you, Amanda S. Operations Manager Residence Inn Oak Brook
3 out of 5
Recommended
for Families
by amin

Posted Jan 11, 2015 on Hotels.com
Comment from Hotel Management
Mar 28, 2015 by Amanda Swets, Hotel Management
Hello, Thank You for taking the time to share a reveiw about our hotel! We always strive to make your stay enjoyable and comfortable. Please let us know if there is anything we can improve on! Thank You! Amanda S. Operations Manager