Ratings based on 1,901 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to stores and shops.

Posted Dec 18, 2014
Pros: Location
Location: Shopping, near theater district and Navy Pier.
Excellant staff. Helpful with everything. Enjoyed my stay at River Hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 9, 2014
Great hotel, great location with an excellent restaurant!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom WI

Close to theatres and nice restaurants

Posted Dec 8, 2014
Nicely updated hotel within a short walking distance to the Chicago Theatre and many nice restaurants. Great price and location for a weekend away.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Dayton, OH

Great location, good value

Posted Dec 8, 2014
First trip to Chicago, the room was small but nice. Perfect for the price! Parked for $24 a night at the self park a block away. Very easy. We will be back!
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted Dec 7, 2014
Good location, within walking distance of some restaurants and shopping areas. Good prices per night. Rooms are a bit small, but not bad since we only stayed for a single night. Be sure to get a room with a view of the river.
2 out of 5
by A verified traveler

Nice hotel, disappointing outcome

Posted Dec 6, 2014
Booked through Expedia and room was pricey at almost $500 per night (big conference in town so no availability). Checked out a day early and neither myself nor Expedia agent were able to get the one night refunded. Expedia apologized and gave me a $200 credit at their own expense. Also be careful which side of the hotel you are on. I was overlooking the back alley and there was construction going overnight and garbage pickup at all hours. Small fitness centre with crappy treadmills. That and the lack of refund when hotels in the city are full and they almost certainly sold the room were enough that I won't be going back. Disappointing.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom L

Posted Dec 5, 2014
Great location for theater, shopping & restaurants.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Monterrey, Mexico

Nice hotel with a perfect location to Downtown

Posted Dec 2, 2014
The hotel was perfect for us because was a few blocks away from Downtown
3 out of 5
Recommended
for Everyone
by A verified traveler

Perfect location, dated inside

Posted Nov 25, 2014
In general, it has the perfect location at a good price. Overall, it had the worst bed I've slept in at a hotel. It just looks very dated inside and it was especially striking how the walls are made up of cheap office looking material.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 25, 2014
The hotel was a pleasant surprise for the price. The room and facilities were nice, and the staff was excellent. I would definitely recommend this hotel to anyone traveling to Chicago. The location is excellent.