Ratings based on 1,497 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Ann Arbor, MI

Posted Jul 26, 2014
Hotel location, very convenient; overall property maintenance; the hotel has everything you may need on the business trip, or weekend in Chicago. Nothing extraordinary, but very pleasant stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from Powell, Ohio

Good location

Posted Jul 25, 2014
Cons: Kind of expensive...probably because of good location.
Location: Archetecture in vicinity ws great. Boat tours srtarted nearby.
Very nice location. We were in Chicago for a pleasure mini vacation.
3 out of 5
Recommended
for Everyone
by A verified traveler from toronto

Great location

Posted Jul 23, 2014
Right on the river, central local. Nothing fancy, rooms could use a fridge as getting ice was a right pain. The rooms are tiny, but who stays in the room. Oh, and not anyone's fault, but there is no pool, much to my wife's chagrin.
5 out of 5
Recommended
for Everyone
by A verified traveler from Dallas, TX

View & Service with Professionalism

Posted Jul 22, 2014
This is our second stay at the River Hotel and everything was perfect! Our first stay was just me and my Wife. We enjoyed our last stay so much we brought our two Boys (ages 9 & 12). Our first stay we took one of the smaller rooms. It was perfect for a romantic get away. This year we got the 2 sleeping room suite, with kitchenette. There really isn't two separate rooms, but it did have the two sleeping areas separated by the kitchenette and a 3/5 privacy wall. The kitchenette had everything you'd need to scramble eggs on a two grill electric range (very modern) or cook/bake in the very large nice convection/microwave oven. Perfect for a family or businessman looking for an alternative to eating out every meal. The three 25 inch TVs are rather small, but provide all the hookups - be sure to bring your own HDMI cable, unless you only use RCA or VGA - then everything you need is there. I always have an HDMI with me and the free WIFi worked well with Netflix, iPhone 5s, & HDMI adapter. Pretty much 720 HD the whole weekend. The free filtered water and awesome workout facilities were like having your own private gym. Oh and did I mention it backs up to Michigan avenue and overlooks the river? Corner Bakery is just next door and the restaurant downstairs has an excellent Solomon salad. Shopping is only a few blocks north for the nice shops or head south-west on Wacker Drive and south on State Street for the discount shops. Great location, great service and exceptional staff.
5 out of 5
Recommended
for Everyone
by A verified traveler from Lawndale, CA

Pleasure Travel

Posted Jul 22, 2014
Pros: Cleanliness
Cons: Nothing that I can think of at the moment
Location: Great location and close to most of the venues we wanted to see and visit.
Hotel was in an excellent location and we found it to be very handy to the places we wanted to see.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 21, 2014
Pros: Good location Rate can be competitive
Cons: Quality of Wi-Fi LArger tv A breakfast voucher would be nice.
Ok. a bare-bones hotel. Efficient check out and baggage storage
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 21, 2014
Pros: Location
Cons: The servers in the restaurant were slow and inattentive.
The rooms are small but very well equipped. There are many special touches that attend to every need. We had plenty of room to layout all of our belongings. Check-in was quick as was check-out. Directions regarding self-parking were easy and accurate.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 21, 2014
Great hotel for a good price! Right on the river, walking distance to everything. Staff was very helpful. Would definitely stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel. Fabulous location.

Posted Jul 19, 2014
Pros: Simple and good service. Free coffee.
Cons: The restaurant.
Location: Perfect location, many things to do near by.
Good experience in general, well located to discover the City.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, IL

Very clean and great location!

Posted Jul 18, 2014
River hotel was excellent! Anything we needed or asked for, they were on call without any hesitation. The staff was AMAZING!! So polite and so willing to help. Great price for the location as well. Comfortable rooms, and everything clean. Overall, it was classy and I would definitely recommend it and go there again myself next time I'm in Chicago.