Ratings based on 191 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in a good neghbprhood

Posted Jul 20, 2014
This was a very good clean hotel. It gave us a nice feeling. They could afford to put a refrigerator int he room however.
Comment from Hotel Management
Aug 1, 2014 by DOSM, Hotel Management
Thanks so much for taking the time to provide feedback. We will truly look into adding refrigerators in our rooms, so glad you were able to enjoy our hotel!
4 out of 5
Recommended
for Everyone
by A verified traveler from michigan

Overall good

Posted Jul 6, 2014
Clean and new peaceful Staffs are kind Overall good
Comment from Hotel Management
Jul 11, 2014 by DOSM, Hotel Management
So glad you enjoyed your stay with us! We hope to see you again in the near future.
5 out of 5
Recommended
for Business Travelers
by Roberto

This traveler left a rating score only Posted Jun 9, 2014 on Hotels.com
3 out of 5
Recommended
by Brian from Pittsburgh

If you like your AC to sound like a jet engine

Posted May 28, 2014 on Hotels.com
It's a real shame. The hotel is in a great location. The staff is very friendly but I would have a hard time staying there again. The AC in the room was so loud it woke us every time it turned on. It seems that every room has the same loud unit as we could heard them as we walked by the building from the parking lot. I'd kill for a place that I could just open the window.
5 out of 5
Recommended
by Eric from Marysville, OH

Small beds

Posted May 27, 2014 on Hotels.com
My only room options offered at best proce were 2 doubles or 1 king bed. As there were 3 of us, two of us had to sleep in a dbl (no rollaways were available). Sleeping was tough when you're used to a king-sized at home.
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Apr 30, 2014 on Hotels.com
4 out of 5
Recommended
by A verified traveler

Family living in the area

Posted Apr 25, 2014 on Hotels.com
For the price you charge it should include breakfast.
Comment from Hotel Management
Jun 28, 2014 by Diana, Hotel Management
Thanks so much for taking the time to share your comments. We do offer an upgraded rate to our Club level if breakfast is an important amenity for you. We hope you will give us another try if you find yourself in Northbrook Illinois in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Best hotel service I have ever received

Posted Apr 24, 2014
Pros: Everything
I was traveling through the Chicago area trying to find a hotel that accepted a dog and I could park a truck and trailer. I called about 18 different hotels before getting a hold of Brad. He was kind, caring, knowledgeable, and helpful with all of my questions. Before ending the phone call he told me to continue to have a safe trip. THe rooms were clean and comfortable. VERY IMPRESSED WITH THIS HOTEL AND STAFF!!!!!
Comment from Hotel Management
Apr 25, 2014 by DOSM, Hotel Management
We are so glad you found us! We are a pet friendly hotel and love to have our guest travel with their 4 legged family members. We look forward to your future stays with us!
4 out of 5
Recommended
by Steve from Forsyth, IL

Very clean

Posted Apr 22, 2014 on Hotels.com
The one thing I like about the hotel is its cleanliness. Very clean rooms and lobby. The only thing I marked down on was getting the room cool enough for sleeping. I like it around 67 degrees, but I'm sure it never got that cool even though the thermostat was set there.
Comment from Hotel Management
Jun 28, 2014 by Diana, Hotel Management
Thanks so much for taking the time to share your experience. If you haven't reached out to the property I would like to encourage you to do so. We want all our guest to be comfortable so if there is an issue with the system in the rooms we would love to hear from you. We are truly sorry for any inconvenience and hope you will give us another try on your next trip to Northbrook Illinois.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Clean and quiet

Posted Apr 6, 2014 on Hotels.com
I have stayed here twice in the past month to see my son in college. The rooms are very clean and quiet. The neighborhood is new and modern and safe. There are several nice shopping centers next door and places to eat. I would stay here again, although I can't afford the regular rates.