Ratings based on 1,451 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Central, WI

Nice visit. Would have liked a microwave in room.

Posted May 21, 2015
Pros: Close to airport with a shuttle to airport.
Cons: Microwave in the room.
Location: Shuttle to airport and then train into downtown Chicago.
Was kept quite clean. Very friendly staff. Enjoyed my stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 13, 2015
We were pleased with the large suite and the very helpful and friendly staff.
3 out of 5
by A verified travelerfrom Austin, TX

Overpriced and everything is a fee.

Posted May 11, 2015
Pros: Nothing
Cons: Wait staff, food, fees
Location: If you're driving downtown, don't stay here. It took me close to 3 hours to go 18 miles from downtown to this hotel everyday.
The quality of the hotel combined with added fees for everything makes this place not so great. Parking is $15/night. Wi-Fi was a charge. The $18 breakfast buffet featured horrible service and cold food.
5 out of 5
Recommended
for Everyone
by A verified traveler

Staff was friendly and attentive. Bar food fine.

Posted May 5, 2015
Pros: Near O'Hare
Cons: TV remote only changes channels one at a time.
Location: Not applicable
The only flaw was my making an assumption (based upon experiences as cheaper hotels such as Comfort Inn), I assumed that the broadcast was part of the room and did not inquire, therefore i was somewhat taken aback with the presentation of a $20.oo bill for a $$10.oo meal. As good was gratis at other establishments.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Glendale AZ

Excellent value. R star hotel @ 3 star prices

Posted May 4, 2015
Beautiful atrium. Modern & clean rooms. Restaurant is closed on Sunday as is the Sushi place next door. Staff provided a list with a wide variety that were all very close. Ten minutes from Woodfield Mall. Fifteen or so from O'hare.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 27, 2015
i was only there for one night but it was clean and the room was huge..
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 20, 2015
the room we stayed in was huge. Hotel was clean. Parking wasn't that great but I would stay again
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Michigan

Great view to watch the planes

Posted Apr 12, 2015
Only thing to change would be free Wi-Fi, the hotel was very nice and the breakfast room service was very good!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 29, 2015
Very good experience with the exception of a do not disturb sign to hang on the door and maid service came to the room 3 times, starting at 9am, to clean the room. They woke me up and I was not happy.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom m

To hot

Posted Mar 11, 2015
The room was about 85 degrees, we turned down thermostat to 60 and still roasted all night! 2 fans and an open window at 2 am we finally got to sleep.