Our vehicle had all luggage and bags very carefully removed - with a smile. Check in was quick and easy. Room was beautiful with a wonderful view of all of Michigan Avenue. Love the welcoming aroma when entering the lobby. Great location too. Complimentary extended check-out was offered. Staff were friendly and efficient.
Kathie from Batavia, Illinois
Set in the heart of North Michigan Avenue shopping, this 27-story Chicago Westin hotel is across from the John Hancock …More
Don't be discouraged by the other poor reviews! We had a lovely, quiet room on the west side 8th floor looking towards Rush Street, away from Ditka's restaurant (and not next to the elevator!) and found the room excellent. The staff could not have been nicer and the location was perfect with the Michigan Avenue Magnificent Mile and Water Tower a half -block away, and convenient Self-Parking just a block away. We loved the friendly bar next-door at Ditka's restaurant, and the breakfast on Saturday was really good. Yes this is an older, smaller, more quaint hotel, so, for example the desk in our room was a little worn, but it was fine for us. The bathroom could have been a little larger, but it had been renovated not long ago and was bright and clean with big mirrors and had lovely tiles. The King bed with big pillows was very comfy, too.
Overall, it was a great stay and we will be back.
J2 from Michigan
Located in the heart of Chicago, this hotel is steps from Loyola University Museum of Art, Hancock Tower, and Chicago Water …More