Ratings based on 1,934 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
97% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Adelaide Australia

Excellent

Posted Jul 22, 2014
Pros: Location, decor, comfort , staff service, alla carte breakfast and politeness of staff.
Cons: Nil View will imprve when nearby construction complete but that cant be helped.
Location: Walk to anywhere in the heart of Chicago city or Lake.
First time in Chicago provide for a memorable experience. Room was very comfortable and clean, staff very helpful.
4 out of 5
Recommended
for Everyone
by A verified traveler from Dallas, GA

Nice!

Posted Jul 21, 2014
Pros: Beautiful hotel. Great location. Wonderful staff.
We enjoyed our stay at the Sofitel in Chicago. Highly recommend!
5 out of 5
Recommended
for Couples
by A verified traveler from Scotland

Great hotel near Michigan Avenue

Posted Jul 20, 2014
Everything was ideal for our requirements. We arrived late in the evening and were checked in quickly in a friendly, welcoming and courteous manner. All staff were helpful and polite.
5 out of 5
Recommended
for Everyone
by A verified traveler from Angola, IN

Great getaway stay!

Posted Jul 20, 2014
We called over a few days ahead to get directions from Millennium Station to the Sofitel using the CTA. We rode to Chicago on the South Shout Line. The concierge gave us excellent directions that got us to the Sofitel quickly and easily. The check-in staff was friendly and efficient. Whenever we were traveling around the city, the concierge was great about getting the information we needed and providing discounts without us requesting them. It was a great total experience.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 19, 2014
A great stay at this beautiful hotel. Wonderful breakfast. A very helpful and professional staff.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 19, 2014
Location: Very near to the John Hancock building!
My sister and I only stayed 1 night but they had the most comfortable beds and we had a gorgeous view of Chicago!! Wonderful bathroom!! Very clean and comfortable!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 17, 2014
Cons: The dinner menu in the hotel restaurant is limited.
The hotel is very quiet and comfortable. The staff is very friendly and accomodating.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

A great choice

Posted Jul 16, 2014
Clean; comfortable; perfect location; staff were friendly; easy to grab a great breakfast; or a late night drink..very happy with the selection.
5 out of 5
Recommended
for Everyone
by A verified traveler from chicago

Great location

Posted Jul 14, 2014
Wonderful stay and great location. Room was big and spacious! Great view. Friendly staff. Quick and easy check in and check out.. I would recommend this hotel to everyone.
4 out of 5
Recommended
for Everyone
by A verified traveler from farmington Hills Michigan

Lady gaga weekend

Posted Jul 14, 2014
Everything was great except two things.... the room had a funky smell.. (like body ordor)... and room service took forever and the food was over cooked plus they forgot an item..