Ratings based on 362 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Elmhurst, IL

Great hotel, bad mattress

Posted Mar 2, 2015
Pros: Location, location, location!
Cons: THE MATTRESS!!!!!
I was very impressed with every thing about this hotel for the price I paid. Then I went to bed on the most uncomfortable mattress I have ever slept on. Needless to say, I didn't get much sleep. It was difficult getting through the next day with a backache
2 out of 5
by A verified traveler

No Christian cable channels.

Posted Feb 17, 2015
Pros: I did not have drive long distance to my event.
Cons: the food and christian tv channels
Free breakfast was a joke, no real protein, all carb
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 1, 2014
Good hotel. Convenient and clean. Was a family holiday, so did not avail of much in the hotel other than the room for sleeping.
Comment from Hotel Management
Dec 3, 2014 by Charul, Hotel Management
Dear Guest, First and foremost, thank you very much for choosing Springhill Suites Chicago Elmhurst/Oakbrook, IL over our competitors for your accommodation needs. We are delighted to be your host. Secondly, we value your business and take great pride in what we do at Springhill Suites by Marriott. We hope that you visit us again to enjoy our facility. Once again, thank you very much for the opportunity to host your stay. We look forward to your next stay in near future. Thank you, Charul Dalal Assistant General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom PR

NICE HOTEL

Posted Nov 26, 2014
Pros: THE LOCATION
Location: NEAR MUSEUMS, 30 MINUTES TO THE CITY, 15 TO THE AIRPORT
NICE HOTEL, BREAKFAST GREAT, IS NEAR TO VARIOUS TOURIST ATTRACTIONS, VERY COMFORTABLE
Comment from Hotel Management
Dec 12, 2014 by Charul, Hotel Management
Dear Mara, Thank you for giving us four start for our facility . We hope that you will return to enjoy another comfortable stay at the hotel. Thank You, Charul Dalal Assistant General Manager
5 out of 5
Recommended
for Business Travelers
by stanislav

Posted Nov 22, 2014 on Hotels.com
Comment from Hotel Management
Feb 7, 2015 by Charul, Hotel Management
Dear Guest, Thank yopu for staying at our facility and giving us 5 star. We hope that you will come vist us again. Thank you, Charul Dalal Assistant General Manager
5 out of 5
Recommended
for Business Travelers
by Alan

Posted Nov 21, 2014 on Hotels.com
Comment from Hotel Management
Feb 7, 2015 by Charul, Hotel Management
Dear Alan, Thank you for rating us online, please do visit us again when in town. Sincerely, Charul Dalal Assistant General Manager
4 out of 5
Recommended
for Couples
by Thomasfrom Elmhurst, IL

Great experience.

Posted Nov 11, 2014 on Hotels.com
Very comfortable. Great night's sleep. Complimentary breakfast was excellent. Staff very friendly and helpful. I would definitely stay here again.
Comment from Hotel Management
Jan 24, 2015 by Charul, Hotel Management
Dear Thomas, First and foremost, thank you very much for choosing Springhill Suites Chicago Elmhurst/Oakbrook, IL over our competitors for your accommodation needs. We are delighted to be your host. Secondly, we value your business and take great pride in what we do at Springhill Suites by Marriott. We are glad you enjoyed our wonderful facility. Once again, thank you very much for the opportunity to host your stay. We look forward to your next stay in near future. Thank you, Charul Dalal Assistant General Manager
5 out of 5
Recommended
for Business Travelers
by stanislav

Posted Nov 8, 2014 on Hotels.com
Comment from Hotel Management
Jan 24, 2015 by Charul, Hotel Management
Dear Guest, Thank you for comment ing online, please do visit us again. Sincerely, Charul Dalal
5 out of 5
Recommended
for Families
by Lizfrom Saint Charles, IL

Awesome view of the City from 6th floor

Posted Oct 29, 2014 on Hotels.com
The lobby was comfortable, clean and the staff was very pleasent and friendly. The pool needed to be cleaned but it was nice to have an attached walk way to the pool to deter from chlorine smell in the hotel itself. The breakfast was awesome and popcorn provided in the evening. It was an affordable stay for a family night away for nearby activities at Woodfield Mall (20 mins away).
Comment from Hotel Management
Jan 3, 2015 by Charul, Hotel Management
Dear Liz, We are very happy that you enjoyed your stay at the hotel. Trully sorry that we had to smeel the strong chlorine. I am sure you also had fun shopping at Woodfiled mall. Please visit us again when returning to Elmhurst area. Thank you. Charul Dalal Assistant General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Indianapolis

Good service

Posted Oct 21, 2014
Pros: Clean hotel with full continental breakfast
We used the shuttle to and from the train station which was very helpful.
Comment from Hotel Management
Oct 27, 2014 by Charul, Hotel Management
Dear Tess, We are glad that you had a great time during your stay at the hotel. Free shuttle within 5 mile radius is a great amenity that we provide our guest. Please let us be your host again. Sincerely, Charul Dalal Assistant General Manager