Ratings based on 310 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
Recommended
for Everyone
by A verified traveler

Okay

Posted Dec 6, 2014
Hotel was very nice, but it was very loud. I woke up multiple times during the night due to the notice of showers and noise in hall.
5 out of 5
Recommended
for Everyone
by A verified traveler

SUITES

Posted Sep 23, 2014
Pros: Great deal with expedia,beautiful place.
Location: 2 large malls
front desk staff very ignorant and unhelpful. i would recommend replacing these 2 females. 1 could hardly speak English and couldn't understand the English we were speaking.
Comment from Hotel Management
Oct 3, 2014 by Hotel Management, Hotel Management
Dear Guest, Thank you for taking the time to share your experience during your stay. We are always looking for ways to improve our customer service and will take your feedback and use it to improve. Thank you again and we hope to you soon. Sincerely, The Management Team of the Staybridge Suites
5 out of 5
Recommended
for Personal Event
by Jim Towbsenffrom Atlants

what a weekend

Posted Sep 17, 2014 on Hotels.com
We enjoyed all aspects of our stay.
Comment from Hotel Management
Nov 29, 2014 by Hotel Management, Hotel Management
Dear Mr. Towbsnf, Thank you for your feedback on your recent stay with us. We are happy to hear that you enjoyed your stay at our hotel and look forward to seeing you again during your next visit! Sincerely, Staybridge Management Team
5 out of 5
Recommended
for Families
by A verified traveler

Posted Sep 17, 2014
Location: Close to some great parks for families and to Legoland - which was awesome!
Check in was easy. Breakfast was great. Loved having a DVD player in the room. Best of all was free wi-fi in the room, not just in the lounge.
Comment from Hotel Management
Sep 24, 2014 by Hotel Management, Hotel Management
Dear guest, Thank you so much for positive feedback and we are happy to hear you enjoyed your stay with us. We look forward to seeing you again during your next visit. Sincerely, The Management Team of the Staybridge Suites
4 out of 5
Recommended
by Amber F.from Michigan

A pleasant stay

Posted Sep 16, 2014 on Hotels.com
Friendly customer service at check-in set the tone for a pleasant, comfortable stay.
Comment from Hotel Management
Nov 29, 2014 by Hotel Management, Hotel Management
Dear Amber F, Thank you for writing about your recent stay with us! We are so pleased to hear that you had such friendly customer service experience. It is our service that truly sets us apart from other hotels and it is what leaves the most lasting impression, so we are happy to hear that we delivered. We appreciate you sharing your experience with others and look forward to welcoming you back soon for another great stay. Sincerely, The Management Team of the Staybridge Suites
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Sep 15, 2014 on Hotels.com
Comment from Hotel Management
Oct 4, 2014 by Hotel Management, Hotel Management
Dear Guest, Thank you for taking the time to share your experience with us. If there is anything we can do to improve your stay next time you are with us please do not hesitate to let us know. Sincerely, The Management Team of the Staybridge Suites
5 out of 5
Recommended
by Thomasfrom China

good location

Posted Sep 11, 2014 on Hotels.com
very quiet environment and nearby supper market and many restaurant
Comment from Hotel Management
Oct 2, 2014 by Hotel Management, Hotel Management
Dear Thomas, Thank you so much for taking the time to write about our hotel and service here at the Staybridge Suites Oakbroook Terrace. We are truly happy to hear that you enjoyed our amenities and had comfortable stay with us. Sincerely, The Management Team of the Staybridge Suites
4 out of 5
Recommended
for Families
by A verified traveler

Good hotel

Posted Sep 9, 2014 on Hotels.com
Location is about 30 to 40 mins drive from Chicago which is a bit far in my opinion. The surrounding area is good, 2 large malls and plenty of restaurants. Hotel was standard, clean and comfy.
Comment from Hotel Management
Oct 4, 2014 by Hotel Management, Hotel Management
Dear Guest, Thank you for taking the time to share your experience with us. We are happy to hear that you found are location convenient and accommodating. If there is anything we can do to improve your stay next time you are with us please do not hesitate to let us know. Sincerely, The Management Team of the Staybridge Suites
4 out of 5
Recommended
for Families
by A verified traveler

Good for the price

Posted Sep 9, 2014 on Hotels.com
Perfectly good hotel.
Comment from Hotel Management
Oct 8, 2014 by Hotel Management, Hotel Management
Dear Guest, We are so happy to hear that you valued your stay with us. If there is anything we can do to make your next stay with us better please do not hesitate to let us know. Sincerely, The Management Team of the Staybridge Suites
4 out of 5
Recommended
for Families
by Ginafrom New York

Great stay especially for the rate

Posted Aug 26, 2014 on Hotels.com
Everyone was very helpful. The suite had many luxuries. The front desk let me borrow an Ethernet cord when I had to log into work unexpectedly. Breakfast was very good. Clean, and plenty of room. Even had the cork screw!!! Free laundry services too!!
Comment from Hotel Management
Nov 8, 2014 by Hotel Management, Hotel Management
Dear Gina, We are delighted to read about your stay with us! and that our accommodations and amenity inclusions were to your satisfaction. It is our service that truly sets us apart from other hotels and it is what leaves the most lasting impression, so we are happy to hear that we delivered. We appreciate you sharing your experience and look forward to welcoming you back soon for another great stay! Sincerely, The Staybridge Suites Management Team
Comment from Hotel Management
Nov 8, 2014 by Hotel Management, Hotel Management
Dear Guest, Thank you for sharing your experience here with us. We are very happy to hear that we made you feel at home. If there is anything we can do to improve your stay next time please do not hesitate to let us know. Sincerely, The Management Team of the Staybridge Suites