Ratings based on 337 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Detroit, MI

Nice hotel with kitchen for family

Posted Apr 27, 2015
The location is ~30min driving to Chicago downtown, similar to those hotels near O'Hare. The breakfast is very very good and the supply is always plenty (experienced many other hotels where people wait in a line for sausages). The room has a full size refrigerator and a kitchen. We cooked some noodles there and it went well. TV in both the bedroom and living room. The sofa bed is a little too small for 2 people (it says it can sleep 6 in maximum), and the real beds make some noise when you turn over on the mattress, comfort though. They have free teeth brush and razors on request.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom S.

Posted Mar 29, 2015
Always very clean and quiet. Also the pond views are beautiful!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 23, 2015
Cons: Very uncomfortable bed.
Location: Actually the hotel is off the main drag. To get anywhere, you have to drive. But if your looking for quiet, it's a good location.
I asked for two beds and only got one. We decided to make due but was disappointed that when we checked-in, they didn't even mention that they couldn't accommodate our request. Was also disappointed to find out that the free shuttle didn't run on Sunday. Hotel was quiet and clean. The breakfast was good. The bed was rock hard. I really had trouble getting comfortable enough to sleep.
5 out of 5
Recommended
for Families
by A verified traveler

Better than advertised!

Posted Feb 21, 2015 on Hotels.com
This hotel far exceeded our expectations. It was very nice and offered many extras to make our stay more comfortable. We will definitely stay there again!
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Bel hôtel et très bon service général !

Posted Feb 21, 2015 on Hotels.com
Nous avons l'habitude de séjourner chez Résidence Inn et c'est la première fois que nous voulons essayer de changer d'hôtel pour 2 semaines pour le pris plus bas. Nous avons retrouvé presque la même qualité que résidence inn : Très propre sur les parties communes, personnel à l'accueil très serviable, petit déjeuner chaud et froid de bonne qualité avec un très bon jus d'orange ! Un peu loin à pieds du centre commercial Oak Brook mais il se trouve dans un bel environnement calme avec une terrasse donnant sur un petit lac ! Sauf que le service de chambre n'est pas du tout le même : Pas de service le week-end et le reste de la semaine, notre chambre n'a pas été nettoyée correctement, il manque souvent des produits ou la serviette, Il paraît que le sol de la chambre, salle de bain et cuisine est nettoyé seulement une fois par semaine pour des longs séjours malgré qu'il y a une cuisine dans la chambre. Si non il faut demander à chaque fois et cela devient gênant...C'est la politique de l'hôtel, il faut juste savoir avant pour ne pas être surpris !!!
4 out of 5
Recommended
for Couples
by Danfrom Chicago

Not bad at all.

Posted Feb 18, 2015 on Hotels.com
It was good. Not the best, but well worth what it costs.
5 out of 5
Recommended
for Couples
by Gregoryfrom Boston

Great place to get away

Posted Feb 10, 2015 on Hotels.com
The hotel was quiet in a nice neighborhood. A nice getaway place.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Montreal MO

Our Stay!

Posted Feb 4, 2015
Pros: Staff, room was large enough for my family, Very clean.
Cons: Having to reset the WIFI each time we wanted to use it was not good.
Location: We didn't go any where.. We were there for a funeral of a family member.
It was fantastic. Staff was beyond helpful, GM was extremely nice. We were there during the last storm in Chicago. We had a problem with the hideabed. staff took care of it and fixed it right way. Anything we asked for was provided. Also the heat was in the front bedroom but never made it to the back bedroom. I think something might be blocking it in the vent.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Oak Brook

Perfect for a cold winter day

Posted Jan 19, 2015
Pros: inside the room it had separate bedroom from living room area. cozy feeling!
Cons: nothing I can think of.
Location: I went to Wheaton for the evening but I'm also familiar w Oak Brook Mall location
I booked an over night for my bf surprise bday weekend. he loved the place, it was just what we needed.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Wisconsin

Just like home.

Posted Jan 16, 2015
We recently stayed at Staybridge and loved every minute of it! The breakfast was amazing, staff were so friendly and even played peek a boo with my toddler! Every person had a smile on their face and would assist us in any way needed. The hotel was quiet (besides my daughter playing in the lobby). Check in and check out are quick, room was exceptional, price was very reasonable. We will only stay here from now on when we visit the city. Close but far enough from the hustle and bustle.