Ratings based on 333 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom S.
Posted Mar 29, 2015
Always very clean and quiet. Also the pond views are beautiful!
for Everyoneby A verified traveler
Posted Mar 23, 2015
Cons: Very uncomfortable bed.
Location: Actually the hotel is off the main drag. To get anywhere, you have to drive. But if your looking for quiet, it's a good location.
I asked for two beds and only got one. We decided to make due but was disappointed that when we checked-in, they didn't even mention that they couldn't accommodate our request. Was also disappointed to find out that the free shuttle didn't run on Sunday. Hotel was quiet and clean. The breakfast was good. The bed was rock hard. I really had trouble getting comfortable enough to sleep.
for Everyoneby A verified travelerfrom Montreal MO
Our Stay!Posted Feb 4, 2015
Pros: Staff, room was large enough for my family, Very clean.
Cons: Having to reset the WIFI each time we wanted to use it was not good.
Location: We didn't go any where.. We were there for a funeral of a family member.
It was fantastic. Staff was beyond helpful, GM was extremely nice. We were there during the last storm in Chicago. We had a problem with the hideabed. staff took care of it and fixed it right way. Anything we asked for was provided. Also the heat was in the front bedroom but never made it to the back bedroom. I think something might be blocking it in the vent.
for Everyoneby A verified travelerfrom Oak Brook
Perfect for a cold winter dayPosted Jan 19, 2015
Pros: inside the room it had separate bedroom from living room area. cozy feeling!
Cons: nothing I can think of.
Location: I went to Wheaton for the evening but I'm also familiar w Oak Brook Mall location
I booked an over night for my bf surprise bday weekend. he loved the place, it was just what we needed.
for Everyoneby A verified travelerfrom Wisconsin
Just like home.Posted Jan 16, 2015
We recently stayed at Staybridge and loved every minute of it! The breakfast was amazing, staff were so friendly and even played peek a boo with my toddler! Every person had a smile on their face and would assist us in any way needed. The hotel was quiet (besides my daughter playing in the lobby). Check in and check out are quick, room was exceptional, price was very reasonable. We will only stay here from now on when we visit the city. Close but far enough from the hustle and bustle.
for Getaway With Friendsby bethany annfrom grand rapids
great stay!Posted Jan 13, 2015 on Hotels.com
Way beyond our expectations! Best value by far that we have found and will cetainly consider going back when we need a hotel!
for Business Travelersby A verified traveler
so so hotelPosted Jan 12, 2015 on Hotels.com
alarm in the room was on and the hotel did not get into the room to turn it off. The TV had a mind of its own......randomly turned off and the volume randomly increased to full volume. Breakfast buffet was very good.
for Familiesby Brucefrom Norman ok
short family stayPosted Jan 5, 2015 on Hotels.com
Just a quick night stay...but the hotel was excellent. Great breakfast and close to shopping. Hidden location was a little hard to find initially but once you knew where it was it was easy and accessible. Will stay again next visit
for Familiesby Cindyfrom Goshen, Indiana
Happy New Year 2015Posted Jan 3, 2015 on Hotels.com
The staff was pleasantly friendly and we enjoyed the stay. We will go back again.
for Familiesby Tim Jfrom Kansas
Ok, but needs some attention to detailPosted Dec 31, 2014 on Hotels.com
Overall, I would consider this hotel as 'fair'. The staff was pleasant and the facilities were clean. The room though had some glaring problems though. It had a small kitchen with a set of cups and plates, but no silverware. The ice-maker needs to be shut off at night (very loud). The carpets are frayed at the transitions to the tile floors. The shower curtain rod had been reattached multiple times, leaving the open holes from the previous attempts. Multiple un-patched holes in the walls where something used to be attached. Other than that, a nice breakfast and a quiet area.