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Swissotel - Chicago, Chicago

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Swissotel - Chicago

323 E Wacker Dr Chicago, 60601 United States of America

Lavish Chicago hotel where the lake and river meet

Wrigley Building: 4 blocks
This triangular, 43-story glass hotel is across the street from the Chicago River, 3 blocks from the lakefront running path, and 4 blocks from the Wrigley Building and the Magnificent Mile. Show more
Lake-view health club
Swissotel's Penthouse Health Club offers dramatic lake views, cardio and strength-training equipment, an indoor pool, and spa tub. Wireless Internet access is available in the staffed business center.
Expansive views
Guestrooms overlook the city, lake, or river. All offer premium bedding, high-speed Internet access, and marble bathrooms with Bodylogics toiletries and separate showers and tubs. Hide

GUEST REVIEWS

4.4out of 5

Expedia Guest Rating

90%

of guests recommend

TripAdvisor Traveler Rating

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Rooms & Rates

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Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be mm/dd/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 06/27/2013. The check-out date cannot be after 06/27/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.
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Room type  
Swiss Deluxe Room Non Smoking
One king bed or two double beds. City or park view. Contemporary decor with chrome and dark-wood furnishings, striped drapes, glass-topped desk, black-leather desk chair, ottoman. Premium bedding with 300-thread-count Egyptian-cotton sheets. CD player, minibar, coffeemaker. Cable TV with premium channels and video games (surcharge). Marble bathroom with separate tub and shower, scale, bathrobes, hair dryer, Bodylogics toiletries. High-speed Internet access (surcharge). Umbrella provided.
Lakeview
One king bed or two double beds. View of Lake Michigan, Chicago River, and Navy Pier. Contemporary decor with chrome and dark-wood furnishings, striped drapes, glass-topped desk, black-leather desk chair, ottoman. Premium bedding with 300-thread-count Egyptian-cotton sheets. CD player, minibar, coffeemaker. Cable TV with premium channels and video games (surcharge). Marble bathroom with separate tub and shower, scale, bathrobes, hair dryer. Bodylogics toiletries. High-speed Internet access (surcharge). Umbrella provided.
classic room - Limited TIme Offer
1 king bed or 2 double beds. Premium bedding. Desk. In-room safe. Cable/satellite TV. Premium TV channel(s). Pay movies. Video-game console. Multi-line phone. Voice mail. CD player. Clock radio. Minibar. Coffee/tea maker. Separate bathtub and shower. Bathroom telephone. Designer toiletries. Bathrobes. Bathroom scale. Hair dryer. Iron/ironing board. Air conditioning. Climate control.
There is only room left for . More rooms of this type may be available at higher rates. There are only rooms left for . More rooms of this type may be available at higher rates.

Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Policies
  • Extra-person charges may apply and vary depending on hotel policy.
  • Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
  • Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • Pets accepted
  • Check-in time starts at 3 PM
  • Check-out time is Noon
Fees
  • The following fees and deposits are charged by the property at time of service, check-in, or check-out.
    • Valet parking fee: USD 55 per night (in/out privileges)
    • Fee for wireless Internet in all public areas: USD 9.95 (for 24 hours, rates may vary)
    • Fee for in-room high-speed Internet (wired): USD 9.95 (for 24 hours, rates may vary)
    • Fee for in-room wireless Internet: USD 9.95 (for 24 hours, rates may vary)
    • Hot and cold buffet breakfast fee: USD 26.00 per person (approximate amount)
    • Refrigerator fee: USD 50 per stay
    • Facilities fee: USD 15 and includes use of:
    • - Fitness facilities
    • - Sauna
    • - Spa tub
    • - Swimming pool
  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Accessibility Options

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.

  • Accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Accessibility equipment for the deaf
  • Braille or raised signage

Property Amenities

The Swissotel - Chicago is four blocks from the Magnificent Mile. A large health club with an indoor pool, a spa tub, and a sauna is on site. A staffed business center provides complete secretarial, printing, binding, copying, and shipping services. Wireless Internet access is available in the business center and from the 34th to the 42nd floor (surcharge). The hotel also has several meeting rooms and two workstations with computers, printers, fax machines, and phones.

  • Swimming pool - indoor
  • Spa tub
  • Complimentary newspapers in lobby
  • Health club
  • Room service (24 hours)
  • Restaurant(s) in hotel
  • Bar/lounge
  • Airport transportation (surcharge)
  • Parking (surcharge)
  • Limo or Town Car service available
  • Banquet facilities
  • Business center
  • Event catering
  • Audio-visual equipment
  • Cell phone/mobile rental
  • Computer rental
  • Coffee shop or café
  • Safe-deposit box at front desk
  • Tour assistance
  • Porter/bellhop
  • Express check-out
  • Doorman/doorwoman
  • Security guard
  • 24-hour front desk
  • Number of floors - 43
  • ATM/banking
  • Gift shops or newsstand
  • Secretarial services
  • Translation services
  • Shoe shine
  • Multilingual staff
  • Dry cleaning/laundry service
  • Babysitting or child care
  • Valet parking
  • Air-conditioned public areas
  • Valet parking (surcharge)
  • Concierge desk
  • Currency exchange
  • Elevator/lift
  • Fireplace in lobby
  • Fitness facilities
  • Internet access - wireless
  • Room service
  • Luggage storage
  • Express check-in
  • One meeting/conference room
  • Parking limited (surcharge)
  • Swimming pool - outdoor
  • Total number of rooms - 661
  • Laundry facilities
  • Massage - spa treatment room(s)
  • Multiple small meeting rooms
  • Patio
  • Sauna
  • Breakfast available (surcharge) hot and cold buffet
  • Wireless (high-speed) Internet access - surcharge
  • Wired (high-speed) Internet access - surcharge
  • Year Built - 1988
Show all property amenities Hide property amenities
Swissotel - Chicago, Chicago, United States of America, Property Amenities Pool

Rooms

This hotel has 661 rooms with city, river, or lake views. Rooms are decorated in clean, modern style with striped drapes, black-leather desk chairs, checkerboard-patterned ottomans, and glass-topped desks. Amenities include CD players, premium bedding with 300-thread count Egyptian-cotton linens, and 24-hour room service. High-speed Internet access is available for a surcharge.

Sand-toned marble bathrooms feature separate tubs and showers, telephones, scales, Bodylogics toiletries, and large, illuminated mirrors. Closets have wood-slat sliding doors and contain umbrellas, satin-covered hangers, and bathrobes.

Show room details Hide room details
Swissotel - Chicago, Chicago, United States of America, Rooms Guest Room

Room Amenities

  • High-speed Internet access
  • Wireless Internet access
  • Premium television channel(s)
  • Cable/satellite television channels
  • CD player
  • Pay movies
  • Premium bedding
  • Hypo-allergenic bedding available
  • Air conditioning
  • Climate control
  • Voice mail
  • Multi-line phone
  • Television Internet access
  • Internet access (surcharge)
  • Minibar
  • Coffee/tea maker
  • Wake-up calls
  • Daily housekeeping
  • Turndown service (on request)
  • Bathroom scale
  • Extra towels/bedding in room
  • Separate bathtub and shower
  • Bathroom phone
  • Bathrobes
  • Hair dryer
  • Designer toiletries
  • Desk
  • Video-game console
  • Rollaway beds available
  • Cribs (infant beds) available
  • Clock radio
  • Iron/ironing board
  • In-room safe
  • Electronic/magnetic keys
  • In-room massage available
Show all room amenities Hide room amenities

Recreation

The hotel has a full-service fitness center (surcharge) with a 45-foot pool, spa tub, and sauna.

A 20-mile path along Lake Michigan's shoreline is just three blocks east of the Swissotel. Guests can bring their own gear for running, walking, bicycling, or inline skating. In addition, guests may rent bicycles, inline skates, or open-air, pedal-powered buggies for groups at several beachfront locations. During summer months, Oak Street Beach, one mile north, is popular for sunbathing and for swimming when lifeguards are on duty. Also in summer, beach volleyball courts are available for rental or pickup games. Public tennis courts and a public golf course are both five miles northeast of the hotel.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Fishing nearby
  • Volleyball nearby
  • Rowing or canoeing nearby
  • Kayaking nearby
  • Sailing nearby
  • Golf - driving range nearby
  • Bicycle rentals nearby
  • Golfing nearby
  • Boating nearby
  • Ice skating nearby
  • Windsurfing nearby
  • Running track/path nearby
  • Hiking/biking trails nearby
Show recreation options Hide recreation options

Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Swissotel - Chicago

4.4
out of 5
avg. guest rating
Hotel service:
4.4
Hotel condition:
4.5
Room cleanliness:
4.7
Room comfort:
4.6
Location:
4.5
Neighborhood:
4.6
90%

of guests recommend

out of 133 reviews

Write a review of this hotel

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Deborah from Michigan
4.0
out of 5
Recommends this hotel
Posted Dec 9 2011

“My kind of town”

restaurant recommendation for Italian Food "Voilari" was dissappointing. Olive Garden would have been a better choice, especially considering all the fantastic restaurants in Chicago. Cherelle at the front desk upon check-in was awesome. It was my Birthday celebration and we were given a corner room that was beyond wonderful slept like a baby in the super comfy bed! The view of the park and Lake Michigan as well as Navy were breathtaking, especially at night. The Goodman theatre "A Christmas Carol" was very enjoyable Shopping..well what can I say? Packed a lot of things into 1-1/2 days . Can't wait to visit again!

Gwen M from Grand Haven MI
2.0
out of 5
Does not recommend this hotel
Posted Dec 9 2011

“Disappointed”

My company's credit card covered all 3 nights of my stay, but because it then 'maxed out' and Swissotel could not charge the parking and one room service to the card, they locked out my room, did not clean it the last night of my stay. I arrived back to the room after a 12 hour work day, and it took 3 attempts for the room to get unlocked, and of course I covered the rest of my expense on a personal card, but too late to have the dirty towels picked up. As an aside, there were dirt smudges on the pillow coverings. Gross.

A Traveler from Northwest
3.0
out of 5
Does not recommend this hotel
Posted Dec 6 2011

“Big disappointment”

Halfway through our stay, the hotel began a lobby renovation that made it a maze to manuever through. No warning. Despite three requests, hotel failed to coordinate our sequential reservations and we had people walk into our room one evening. In room dining very expensive. Discolored grout. Generally disappointing. Nice view but location is very isolated from shops and restaurants.

A Traveler from Chicago, IL
3.0
out of 5
Recommends this hotel
Posted Dec 6 2011

“nice hotel for the money”

The person who checked me in was rude. However, the room service was great and the fitness facility and pool was great.

Area recommendations
magnificent mile - close to shopping, the lake, great restaurants
CJ from Northwest, Indiana
4.0
out of 5
Recommends this hotel
Posted Nov 30 2011

“Bright Lights in the BIg City!!!!!”

The Swissotel Chicago has a Great view of the city! The rooms were nice and clean and the robes were soooooooooooo.... cozy. The staff was pleasant and very welcoming to children. We would stay here again!

Area recommendations
The Mag Mile! If you cannot find it on there it just does not exist!
A Traveler from suburbs of chicago
3.0
out of 5
Recommends this hotel
Posted Nov 21 2011

“amazing view and location”

everything i expected!

Area recommendations
I wouldnt
Colleen B. from Western Suburbs
5.0
out of 5
Recommends this hotel
Posted Nov 18 2011

“Weekend Birthday Extravaganza”

Unbelievable views of the city of CHICAGO!!! Warm, welcoming hot tub, pool and fitness area. Delicious buffet breakfast within hotel or very easy restaurants and sites within walking distance. River walk phenomenal! Great way to celebrate a special 11/11/11 b-day!

A Traveler from Milwaukee, WI
4.0
out of 5
Recommends this hotel
Posted Nov 16 2011

“Very convenient to shopping and other activities.”

Overall I liked the room very much. The view of Navy Pier at night was fantastic and the lake at sunrise was absolutely beautiful. The service during check-in was very friendly and efficient in spite of the long line. One of the staff at checkout ignored me until I started to move toward someone else for help. Had that not happened I would have given hotel service a 5. We ate at the Palms restaurant in the hotel and the food was very good as was the service. We made last minute reservations and had no problem getting in. My only complaint was the door in the bathroom had a ledge that was dirty. I cleaned it because it really irritates me to see dust and dirt like this. Also, there was something left on the bathroom counter that needed to cleaned. It looked like residue from a cleaning or soap product so i wiped it up but it shouldn't have been there in the first place.The bathroom overall needs some updating. Would we come back? Sure. It was worth staying there for the comfort of the bed and the view alone.

Area recommendations
We love the Magnificent Mile but for a great neighborhood feel and interesting shops, there is nothing like Andersonville. Perhaps it is my Swedish background but I love that area of the city.
Shopping
The 900 N. Michigan building is a great place to shop. The shops are unique and it's a nice respite from the madness at WaterTower.
Sandy N from Del Mar, Ca.
5.0
out of 5
Recommends this hotel
Posted Nov 14 2011

“Wonderful hotel!!!”

I would definitely stay there again. The location couldn't be better and the views were amazing. We had 2 rooms. Our adult boys had a basic room and we upgraded for a lakeview room. I thought their view was just as good as ours. The concierge Bernard was super helpful. One morning, I just asked him for directions to the Yolk (for breakfast), he told me to give them his card. There was over an hour wait, but his card got us right in!

Heather B from Mobile, AL
5.0
out of 5
Recommends this hotel
Posted Nov 14 2011

“Chicago's Best Hotel”

I stayed at this hotel for a business conference that was two doors down at a neighboring hotel, and was absolutely impressed with everything from the view, to the comfort, to the price! Upon check-in, I asked if it was possible to get a lakeview room, and was instantly upgraded to the most beautiful view overlooking the Navy Pier (free of charge!). The beds were fabulous, the room impeccable, and the bathroom spacious and beautiful (not to mention the BEST shower head--it felt like a really warm waterfall!!). The staff was ever present and ready to please, and we were able to save $70 over the rooms at the actual conference hotel, which had no view to speak of. Besides all of this, the hotel was located just blocks away from downtown Chicago, and we were able to walk nearly everywhere we wished to go. I would HIGHLY recommend this hotel, and when I return on pleasure next time (because I WILL be returning), I will definitely be returning to this hotel. On a side note, I have traveled to several large cities across the US, and have to say this one was full of some of the nicest people!!! Even walking on the streets, people were kind and did not mind chatting for a moment or giving directions, or even taking snapshots for us. I can't say enough about this town, but will absolutely be returning to enjoy more down time there!!!

Area recommendations
Downtown near the Navy Pier and the Magnificent Mile--the most to see and do. Fabulous architecture as well as beautiful scenery!
Dining
Gino's Pizza--for deep dish pizza. If you've never experienced a true deep dish pizza, this is the place to go!! It wasn't greasy at all, and the staff and atmosphere are just plain fun!! They have ruined pizza for me going forward, although they will ship it to you, so I'm looking forward to sharing some with my husband who didn't get to go on this business trip with me!! Niu Japanese Restaurant--sushi. If you like sushi with lots of various flavors at a FABULOUS price, this is the place to go! The Sexy Mexican roll actually has a few flakes of jalapeno in it, and while I NEVER would have thought that was good, came highly recommended, and was actually excellent!!! We got three different rolls, all each about 10 pieces for a lower price than I can get in Alabama, and it was truly a great experience--if you are in the area, you should definitely check it out!!!
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Swissotel - Chicago

323 E Wacker Dr Chicago, 60601 United States of America

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Nearby Points of Interest

  • Aon Center - 0.4 km / 0.2 mi
  • Michigan Avenue Bridge - 0.4 km / 0.3 mi
  • Wrigley Building - 0.5 km / 0.3 mi
  • Tribune Tower - 0.5 km / 0.3 mi
  • Chicago Theater - 0.6 km / 0.4 mi
  • Chicago Cultural Center - 0.7 km / 0.4 mi
  • Pritzker Pavilion - 0.7 km / 0.4 mi
  • Millennium Park - 0.7 km / 0.4 mi
  • Ohio Street Beach - 0.7 km / 0.4 mi
  • Ford Center for the Performing Arts Oriental Theatre - 0.8 km / 0.5 mi
  • Haskell Building - 0.9 km / 0.5 mi
  • Goodman Theater - 0.9 km / 0.5 mi
  • Picasso Statue - 0.9 km / 0.6 mi
  • Art Institute of Chicago - 1 km / 0.6 mi
  • Symphony Center - 1 km / 0.6 mi

Location Highlights

  • In city center
  • In business district
  • Water nearby

The closest major airports to Swissotel - Chicago are:

Chicago, IL (MDW-Midway Intl.) - 14.9 km / 9.3 mi

Chicago, IL (ORD-O'Hare Intl.) - 25.6 km / 15.9 mi

The preferred airport for Swissotel - Chicago is Chicago, IL (ORD-O'Hare Intl.).

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Nearest Major Airport:

  • Chicago, IL, United States (ORD-O'Hare Intl.)

Area:

The Loop - Downtown, Illinois, United States of America: Locals call downtown Chicago “The Loop.” The famous Marshall Field’s, now a Macy’s, is on State Street. Cultural attractions include the Art Institute of Chicago, the Lyric Opera, and the Chicago Symphony Orchestra. Grant and Millennium parks are along the lakefront. Visitors can enjoy complimentary concerts (summer only) and the annual, two-week “Taste of Chicago” in June at Grant Park.

Swissotel - Chicago

323 E Wacker Dr Chicago, 60601 United States of America

Most recent booking for this hotel: less than 3 hours ago.
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