Ratings based on 1,556 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
91% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Perth Australiaeas

Fantastic views.

Posted Jul 24, 2014
Pros: Great location with fantastic views of the Chicago River and Lake Michigan. Room was very spacious and also provided an empty refrigerator.
Cons: Free Wi-Fi in guests rooms. They could also improve the service at the Starbucks in the Lobby. Very slow in the morning.
Location: Fantastic views of Chicago River and Lake Michigan. Architectural river boat tour close by was great.
Easy friendly and very pleasant check in. Clean, spacious and very comfortable room. Fast hassle free check out. The only negatives were no coffee and tea making facilities and having to pay for Wi-Fi in the room. Parking is expensive at the hotel as well.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 22, 2014
The staff was friendly and location was great. Was in town for Rock and Roll half marathon and the location was excellent for walking to Grant park but also for shopping.
5 out of 5
Recommended
for Everyone
by A verified traveler from New Zealand

Great location and a pleasant experience.

Posted Jul 20, 2014
Pros: Everything........ really.
Cons: Cannot suggest anything.
Location: Shopping, river walks, boating marinas, Naval Pier, eating out, parks, Blues joints!
Location to central city was great. We are walkers so we really enjoyed the many walks in all directions. We loved Chicago.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel in the heart of Chicago

Posted Jul 14, 2014
Pros: Everything
Wonderful girls weekend over the July 4 th weekend! The Swissotel couldn't have been in a more convenient location. Our room had a wonderful view of the river and Navy Pier.. And was absolutely perfect in every way. The staff couldn't have been nicer, giving directions and suggestions that made our stay even more fun. I would highly recommend the hotel!!
4 out of 5
by A verified traveler from Denver

Incomparable views

Posted Jul 13, 2014
Pros: Location, convenience and views.
Cons: I would have loved coffee in the room. I was surprised that there was no coffee maker. We could not get reliable wireless service in our room.
Location: We walked to Navy Pier for architectural boat tour...don't miss it. Also to Art Institute, planetarium and aquarium. Able to hit Taste of Chicago
I stayed at the Swissotel in July with my 15-year-old granddaughter. I chose it for the location...close to the lake and the river and walking distance to Grant Park with the museums and other attractions. We stayed on the 27th floor and the views were spectacular....the Navy Pier and Ferris wheel, the boats on the lake, the Chicago skyline. We walked everywhere. We didn't need a rental car. If we got tired of walking, we hailed a pedicab. The room was spotless and ample.
5 out of 5
Recommended
for Everyone
by A verified traveler from Greenville, SC

Great location with terrific staff!

Posted Jul 13, 2014
Pros: Location, staff, and facilities!
Location: A quick cab ride from the orange line from Midway Airport, it really is close enough for walking or riding a city bus to most sites.
Even though we arrived much earlier than check-in, the staff was able to let us go to our room. The staff was wonderful in giving directions and helpful hints for getting around the city using public transportation. Our room was quite lovely and very comfortable. The view from our window was of the beautiful Lake Michigan! We will definitely recommend the Swisshotel as well as stay there again when we return to the city.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel with a terrific location.

Posted Jul 12, 2014
Pros: Location, staff, price and comfort of beds
Cons: Free newspapers in morning would be nice
Great hotel close to navy pier, soldier field and the magnificent mile. Hotel serves Starbucks coffee in morning which is a bonus and wifi was free in room if you sign up as a swisshotel member. (Which is free and took 2 minutes at check in)
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel Central

Posted Jul 11, 2014
Had a great 10 days hotel was lovely would recommend to anyone wanting visit Chicago very nice clean city and friendly peapl
5 out of 5
Recommended
for Everyone
by A verified traveler from Springfield, MO

Beautiful Hotel, Great Location!

Posted Jul 9, 2014
Pros: LOCATION LOCATION LOCATION!
Cons: Nothing to improve.
Location: Seriously? Well, it's right in the middle of everything to do in Chicago - too much to write about.
The Hotel is beautiful - well maintained with courteous professional staff. We stayed over 4th of July and had great access to every event in town.
5 out of 5
Recommended
for Everyone
by A verified traveler from vestavia alabama

Beautiful view of Chicago

Posted Jul 9, 2014
First time to city! Awesome choice the view was fantastic of the city and Lake Michigan! Woukd definitely stay here again!!!!!