Ratings based on 336 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
for Everyoneby lindsay from chicago
Posted Dec 3, 2013
for Everyoneby 35Nashville from chestnut
Easy in and out, expensive parkingPosted Dec 1, 2013
The room was comfortable but compact. We had a king bed room. The bed linens were comfortable but the towels and washcloths were a bit old, small, rough, & thin. The details and furniture were nice. The glass shower has a open door and the bathroom door slides closed but has an open gap, so there isn't privacy if you aren't okay with whomever you are with seeing you use the toilet and shower. The inclusion of Aveda bath products was a nice touch. We had a street view room on ninth floor and there was a lot of noise from train during the night, but it didn't bother us. We had minimal interaction with the staff, but when we did deal with them it was positive.
for Business Travelersby A verified traveler
Posted Nov 27, 2013
for Everyoneby Kathy from Toronto, ON
Beautiful, well appointed but Noisy...Posted Nov 6, 2013
Pros: It was a beautiful room, very modern. The bathroom was quite lovely, but I was expecting a tub.
Cons: Having a working coffee maker in the room, I struggled with it for a good 10 minutes, with no coffee. Regular television and include WIFI.
Location: Right beside Grant Park, very accessible to great shopping with a short cab ride with very reasonable fare rates.
The hotel is beautiful and in a great location with easy access to everything. It was a short stay for me, just one night. If I had have been in a park facing room I'm sure that I wouldn't have had this experience. My stay was a Monday night, what I didn't know was that the garbage truck picks up at 2:38am, I know this because it woke me from a dead sleep. The trains moving within a block or so wasn't too bad I could get over that noise. Regular television would have been good. I just wanted to watch the news, but this wasn't possible to my knowledge and I was too tired to figure it out. Seems you can only rent movies.
for Couplesby A verified traveler
Posted Nov 6, 2013
for Otherby Katherine from Washington, DC
Historic hotel overlooking Millennium ParkPosted Oct 28, 2013
Pros: Besides the wonderful view, I appreciated hotel's participation in OpenHouse Chicago--we enjoyed the tour of the Presidential Suite.
Cons: The mattress! Probably once very cozy and comfortable, it is now shaped like a soup bowl and is bad for the back!
Location: The hotel is perfectly located to participate in OpenHouse Chicago--many of the other sites were within blocks of the hotel. Others accessible by L.
We enjoyed a 3 night stay in this first class hotel which offers wonderful views of Millennium Park and the lake. The staff is friendly and helpful, the linens are lovely and all the amenities are there -- such as good reading lamps and a bathrobe. The hotel, right on Michigan Avenue, is a few blocks' walk from the "L" and is served by buses.
for Everyoneby A verified traveler
Beautiful hotel, great location.Posted Sep 10, 2013
Pros: The location and quality.
Cons: The comfort of the beds.
Location: Close to the museums, parks, and lakefront.
The Blackstone turned out to be more than I expected. It was in a great location, the room was very nice and clean, and the staff was very friendly. The only complaint I have is that the bed was not very comfortable, but could be over looked with the overall quality of the hotel.
Recommendedby dan from houston
wonderful except for one tiny issuePosted Sep 8, 2013 on Hotels.com
We loced everything...check in was easy the man that checked us in let us check in early and tried his best to honor our requests. Room Was spacious and comfortable..big bathroom pretty comfy bed......only small issue and I heard this from others...check out time was noon and we had someone (maid) knocking at our door at 830am asking what time we were leaving.....bad form
Recommendedby A verified traveler
Posted Sep 7, 2013 on Hotels.com
for Couplesby A verified traveler
Posted Sep 4, 2013 on Hotels.com