Ratings based on 2,202 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
93% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Badly needs to be updated.

Posted Jul 31, 2015
Pros: Breakfast buffet was good although expensive.
Cons: Badly needs to be updated.
Location: Great location.
Far below Hilton standards. A/C needed to be repaired first night of stay. Had to switch rooms as door lock did not operate. Another room smelled of smoke.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 19, 2015
Pros: the bar-Coq d or and the Cape Cod restaurantIf you are if if
Location: if you are Chicago literate - there is very few things you can not get to easily by walking or cab
excellent hotel with convenient location for downtown Chicago - has a historical feel
3 out of 5
Recommended
for Everyone
by A verified traveler

worked for a conference at a neighboring hotel

Posted Jul 16, 2015
Pros: location
Cons: Room seemed dated, especially the bathroom
Location: north end of Michigan so close to Rush Street restaurants
good location; could use updated amenities; the bathroom was quite dated The staff was efficient; they delivered my overnight package directly to my room
4 out of 5
Recommended
for Everyone
by A verified traveler from Green Bay, WI

Old but gracious

Posted Jul 15, 2015
Great grande dam hotel with a great staff and terrific location
5 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Posted Jul 13, 2015
A hotel with old world charm and spacious room. Close to nearby beaches and some wonderful restaurants and shopping. Conveniently located.
5 out of 5
Recommended
for Everyone
by A verified traveler from NY

Great choice

Posted Jul 10, 2015
Pros: Room was large, loved the second bathroom in the room! Great location for the beach, shopping, restaurants, etc.
Cons: Dinner tray left outside of the room next door stayed there for two days before it was finally taken away.
Location: Walk to the beach, shopping, great restaurants, church, short cab ride to navy pier and riverboat tour.
Large room plus two bathrooms made It very comfortable for three adults to share a room. Hotel staff was friendly and helpful.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 8, 2015
Fantastic historic hotel at a great location. The furniture does need to be updated in the rooms however.
5 out of 5
Recommended
for Everyone
by A verified traveler from abilene tx

Posted Jun 29, 2015
great weekend in a historic hotel! Grand decor and fancy furnishings! We will stay here again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable

Posted Jun 23, 2015
Careworn building, but staff and service is excellent. Staff goes above and beyond. Polite and welcoming.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Miami

Very good deal

Posted Jun 21, 2015
It is definitely a very good deal. Great location, beautiful lake view, very nice cocktail lounge with live music most evenings, best shopping area in town.