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The James Chicago

55 East Ontario Street Chicago, 60611 United States of America

Highlights

Navy Pier: 4 blocks
A blend of modern comfort and classic hospitality, this hotel is a half-block from Chicago's Magnificent Mile and 4 blocks from the Navy Pier, John Hancock Center, and the Museum of Contemporary Art. Show more
24-hour concierge
Highlights at The James include a 24-hour concierge service, a 2,500-square-foot gym, a day spa, the chic J Bar, and David Burke's Primehouse. Complimentary wireless Internet access is available hotel-wide.
Comfort and technology
Guest rooms feature custom-designed furniture, premium linens, work/dining niches, complimentary wireless Internet access, plasma TVs, and MP3 docks. Marble tile baths include Intelligent Nutrient products. Hide

GUEST REVIEWS

out of 5

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Rooms & Rates

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Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be mm/dd/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 06/24/2013. The check-out date cannot be after 06/24/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.
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Room type  
Two Doubles Guestroom
2 double beds. Pillow menu. Premium bedding. In-room safe. Wireless high-speed Internet access (complimentary). Plasma television. Cable/satellite television channels. Premium television channel(s). Pay movies. Multi-line phone. Voice mail. Clock radio. Minibar. Refrigerator. Coffee/tea maker. Private bathroom. Designer toiletries. Bathrobes. Slippers. Hair dryer. Complimentary weekday newspaper. Blackout drapes/curtains. Hypo-allergenic bedding available. Welcome amenities. Electronic check-out. Sewing kit. Turndown service. In-room massage available. Rollaway beds available. Cribs (infant beds) available. Air conditioning.
King Guestroom
1 king bed. Pillow menu. Premium bedding. In-room safe. Wireless high-speed Internet access (complimentary). Plasma television. Cable/satellite television channels. Premium television channel(s). Pay movies. Multi-line phone. Voice mail. Clock radio. Minibar. Refrigerator. Coffee/tea maker. Private bathroom. Designer toiletries. Bathrobes. Slippers. Hair dryer. Complimentary weekday newspaper. Blackout drapes/curtains. Hypo-allergenic bedding available. Welcome amenities. Electronic check-out. Sewing kit. Turndown service. In-room massage available. Rollaway beds available. Cribs (infant beds) available. Air conditioning.
Studio Suite Queen
1 king bed or 1 queen bed. Pillow menu. Premium bedding. Cotton sheets. 450 square feet. In-room safe. Wireless high-speed Internet access (complimentary). iPod docking station. Plasma television. Cable/satellite television channels. Premium television channel(s). Pay movies. Multi-line phone. Voice mail. Clock radio. Minibar. Refrigerator. Coffee/tea maker. Private bathroom. Designer toiletries. Bathrobes. Slippers. Hair dryer. Complimentary weekday newspaper. Blackout drapes/curtains. Hypo-allergenic bedding available. Welcome amenities. Electronic check-out. Rollaway beds available. Cribs (infant beds) available. Air conditioning.
Deluxe King Guestroom
1 king bed. Pillow menu. Premium bedding. In-room safe. Wireless high-speed Internet access (complimentary). Plasma television. Cable/satellite television channels. Premium television channel(s). Pay movies. Multi-line phone. Voice mail. Clock radio. Minibar. Refrigerator. Coffee/tea maker. Private bathroom. Designer toiletries. Bathrobes. Slippers. Hair dryer. Complimentary weekday newspaper. Blackout drapes/curtains. Hypo-allergenic bedding available. Welcome amenities. Electronic check-out. Sewing kit. Turndown service. In-room massage available. Rollaway beds available. Cribs (infant beds) available. Air conditioning.
Loft King Suite
2 king beds. Pillow menu. Premium bedding. In-room safe. Wireless high-speed Internet access (complimentary). Plasma television. Cable/satellite television channels. Premium television channel(s). Pay movies. Multi-line phone. Voice mail. Clock radio. Minibar. Refrigerator. Coffee/tea maker. Private bathroom. Designer toiletries. Bathrobes. Slippers. Hair dryer. Complimentary weekday newspaper. Blackout drapes/curtains. Hypo-allergenic bedding available. Welcome amenities. Electronic check-out. Sewing kit. Turndown service. In-room massage available. Rollaway beds available. Cribs (infant beds) available. Air conditioning.
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Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Know Before You Go
  • Advanced reservations are required for spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. There are no room charges for children 18 years old and younger who occupy the same room as their parents or guardians, using existing bedding. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
Policies
  • Extra-person charges may apply and vary depending on hotel policy.
  • Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
  • Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • Pets accepted
  • Minimum check-in age is 18
  • Check-in time starts at 2 PM
  • Check-out time is 2 PM
  • Discover accepted
  • Pet policy - dogs and cats only
  • Maximum number of pets per room - 2
  • Pet maximum weight in lb is 25
  • MasterCard accepted
  • Visa accepted
  • American Express accepted
  • Diners Club accepted
Fees
  • The following fees and deposits are charged by the property at time of service, check-in, or check-out.
    • Self parking fee: USD 34 per day
    • Valet parking fee: USD 52 per day (in/out privileges)
    • Pet fee: USD 75 per room, per stay
  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Awards and Affiliations

The James Chicago is listed in the 2007 Condé Nast Traveler Hot List.

Accessibility Options

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.

  • Accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Handicapped parking
  • In-room accessibility
  • Accessibility equipment for the deaf
  • Braille or raised signage

Property Amenities

The James Chicago offers a desirable location on the corner of Ontario and Rush Streets, a half-block from the Magnificent Mile and four blocks from the Historic Water Tower and Navy Pier, the John Hancock Center, Museum of Contemporary Art, and the Chicago Loop. The Sears Tower is one mile away and Millennium Park is 2.5 miles away.

Rotating art exhibits are displayed in the lobby and public spaces of the hotel and are changed four times a year. Complimentary wireless internet service is available throughout the hotel.

Pets are welcome at The James Chicago. Pampering perks such as "Burkes Barks Bites" menu, organic pet beds, and art-inspired plush toys and nylon leashes/collars are available on request.

The hotel also features complimentary Public bikes for adults and children. Car seats, pajamas, crayons, children's books, and movies are available through the kid's amenity program. Complimentary local Audi service can be arranged in the hotel's Audi Q7.

Guests can dine at David Burke's Primehouse or enjoy signature cocktails at the Lobby Bar.

  • Fitness facilities
  • Complimentary newspapers in lobby
  • Audio-visual equipment
  • 24-hour front desk
  • Tour assistance
  • Air-conditioned public areas
  • ATM/banking
  • Banquet facilities
  • Bar/lounge
  • Breakfast available (surcharge)
  • Health club
  • Business center
  • Event catering
  • Restaurant(s) in hotel
  • Room service (24 hours)
  • Computer rental
  • Doorman/doorwoman
  • Dry cleaning/laundry service
  • Express check-out
  • Gift shops or newsstand
  • Limo or Town Car service available
  • Multilingual staff
  • Porter/bellhop
  • Safe-deposit box at front desk
  • Security guard
  • Internet access - wireless
  • Cell phone/mobile rental
  • Secretarial services
  • Total number of rooms - 297
  • Express check-in
  • Number of floors - 17
  • Shopping on site
  • Currency exchange
  • Shoe shine
  • Video library
  • Parking (surcharge)
  • Valet parking
  • Elevator/lift
  • Umbrella
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Wedding services
  • Luggage storage
  • One meeting/conference room
  • Parking limited (surcharge)
  • Room service
  • Concierge services
  • Laundry facilities
  • Self parking
  • Smoke-free property
  • Beauty services
  • Full-service health spa
  • Wireless (high-speed) Internet access - complimentary
  • Massage - spa treatment room(s)
  • Meeting facilities size (feet) - 7000
The James Chicago, Chicago,  United States of America, Property Amenities Lobby

Rooms

The 17-story James Chicago offers 297 spacious guestrooms and suites. The modern residential style includes a palette of warm tones and custom furniture, including streamlined dark-wood platform beds. The beds are dressed with 300-thread-count duvet linens, feathertop mattresses, and eco-friendly and down pillow options (non-allergenic bedding available). Commissioned art accents the walls. Room amenities include stereo systems with MP3/iPod docks, plasma-screen TVs with premium cable channels and pay movies, work/dining niches, and complimentary triple filtered water. All rooms offer complimentary wireless Internet access.

Slate-tiled/marble bathrooms feature full-sized Intelligent Nutrients bath products, 100-percent Turkish cotton towels, and custom James robes and slippers. Twice daily housekeeping with turndown is provided. Daily newspaper delivery is also provided.

The James Chicago, Chicago,  United States of America, Rooms Guest Room

Room Amenities

  • Air conditioning
  • Cable/satellite television channels
  • Pay movies
  • Wireless Internet access
  • Premium television channel(s)
  • Hair dryer
  • Voice mail
  • Climate control
  • Clock radio
  • Hypo-allergenic bedding available
  • Premium bedding
  • Cribs (infant beds) available
  • Blackout drapes/curtains
  • Complimentary weekday newspaper
  • Daily housekeeping
  • Internet access (complimentary)
  • Minibar
  • Multi-line phone
  • Rollaway beds available
  • Window opens
  • Wake-up calls
  • Coffee/tea maker
  • Microwave (on request)
  • Turndown service
  • Designer toiletries
  • Bathrobes
  • Sewing kit
  • Slippers
  • In-room childcare (surcharge)
  • Electronic check-out
  • Electronic/magnetic keys
  • Iron/ironing board (on request)
  • Plasma television
  • In-room safe
  • Non-smoking only
  • Refrigerator
  • Private bathroom
  • In-room massage available
  • Welcome amenities
  • Wireless high-speed Internet access (complimentary)
  • Pillow menu

Dining

David Burke's Primehouse - David Burke partners with Executive Chef RIck Gresh to create the modern interpretation of a classic American Steakhouse. David Burke's Primehouse features a contemporary steakhouse menu with meats that are USDA prime grade, hand-picked, and dry-aged on the premises. Highlights include the award-winning 55-day dry-aged Ribeye, Bone-in "South Side" Filet Mignon, Kobe Beef Sashimi on Himaylan rock salt, and Surf & Turf Dumplings.

JBar - Signature cocktails served in an intimate setting. The design incorporates plasma screens displaying video as art. Food is also provided by David Burke's Primehouse.

The James Chicago, Chicago,  United States of America, Dining Restaurant

Recreation

The hotel's 2,500-square-foot fitness center offers state-of-the-art cardio and weight equipment. Cardio machines feature individual TVs. Personal-training sessions are available for a surcharge.

The James is located in the heart of The Magnificent Mile -- home to the best of Chicago's dining, nightlife and, of course, shopping.

The Ohio Street Beach along Lake Michigan is about a mile east of the hotel. Guests who enjoy running, walking, bicycling, or in-line skating should bring their gear for exercising along the 20-mile lakefront path. Bicycles and in-line skates are available for rent at several beachfront locations. During summer months, lifeguards are on duty. Also in summer, beach volleyball courts are available for rent or pickup games. Canoeing, kayaking, and rowing equipment can be rented from the Lincoln Park Boathouse, just 2.5 miles away.

Millennium Park is a 24.5-acre park located right on Michigan avenue between Randolph and Monroe Streets. It is the center for world-class art, music, architecture and landscape design. From ice-skating to al fresco dining, public art, and free music performances, you can experience everything at Millennium Park. The park is also home to the Jay Pritzker Pavilion, the most sophisticated outdoor concert venue of its kind in the United States.

The James is also within easy walking distance of many of Chicago's most celebrated attractions and institutions, including the Museum of Contemporary Art, The John Hancock Center, The Historic Water Tower and The Navy Pier.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Aerobics nearby
  • Basketball nearby
  • Bicycle rentals nearby
  • Rowing or canoeing nearby
  • Dock nearby
  • Fishing nearby
  • Golf - driving range nearby
  • Hiking/biking trails nearby
  • Ice skating nearby
  • Kayaking nearby
  • Sailing nearby
  • Volleyball nearby
  • Windsurfing nearby
  • Golfing nearby
  • Boating nearby
  • Tennis nearby
  • Running track/path nearby
  • Pilates classes/instruction nearby
  • Complimentary bicycles on site
  • Yoga classes/instruction on site
  • Bowling alley nearby

Spa

The Spa by ASHA features a variety of services provided by professional Aveda therapists available in three private treatment areas or in a guestroom or suite.

  • Number of treatment rooms - 3
  • Body wraps
  • Body scrubs
  • Massages
  • Body treatments
  • Facial treatments

Showing 1 - 10 results (of 442) · See more The James Chicago reviews

Eric from New York
5.0
out of 5

“Great Hotel”

Wonderful hotel and all the amenities one would want...The only negative is the $50/day parking, but every other feature is terrific.

Todd from Greendale, WI
5.0
out of 5

“Will be back again for sure”

The quality of the hotel, the service, the attentiveness of the staff were all excellent. Great value! I can't wait to stay there again.

gail from fort worth, texas
5.0
out of 5

“very service oriented”

The entire staff was great, this hotel is in an awesome hotel, great location close to great restaurants, shopping everything, I would stay here again for sure

Jennifer from San Diego, CA
5.0
out of 5

“Good Hotel”

Good Hotel, Close to everything, The Bed was comfortable

tammy from Laguna, CA
5.0
out of 5

“Great Hotel”

Great location, great staff, great beds, great decor

H from Chicago, IL
5.0
out of 5

“Hip Modern Hotel with great service”

Brand new hotel with a modern/hip vibe steps away from Michigan avenue and restaurants. The staff was very professional, courteous, and accommodating. The bed/bedding was incredibly comfortable. The in-room stereo with I-pod connection and CD player was great. Other nice details included in room coffee-table books and far better than average in-room bar with full size liquor bottles available for a reasonable price. We had drinks and appetizers at the hotel bar and enjoyed brunch at the Primehouse Restaurant the next day. We've stayed at a number of hotels in Chicago and this is by far was one of the most impressive for the $.

Melinda from Denver, CO
5.0
out of 5

“Very nice -- will go back”

Great location. The room was very comfortable -- great bed, well furnished and clean. I judge a hotel room on the following: quality hair dryer that isn't connected to the wall, great fitness center with no additional charge, good lighting, and great toiletries. The James had it all. The staff was friendly, breakfast was good and prices not bad for a downtown hotel.

Katie from Kansas
5.0
out of 5

“The only place to stay....”

I took my daughter to Chicago for the weekend and we stayed at The James..what a wonderful hotel. The staff are amazing. They are helpful, polite and eager to make the stay one of a kind. The food is amazing. It is a block off of Michigan Ave. I will go back and stay at this hotel again.

Jeff
5.0
out of 5

“Nice Hotel”

Would have liked a better view, but nice hotel.

Tony from San Diego
5.0
out of 5

“Good Hotel, Great Location”

Great location, 1 block west of Michigan Ave. Rooms were modern, nice and decent size. Bathroom was not tiny, but maybe a bit small.

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Showing 1 - 10 results (of 442) · See more The James Chicago reviews

The James Chicago

55 East Ontario Street Chicago, 60611 United States of America

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Nearby Points of Interest

  • Tribune Tower - 0.4 km / 0.2 mi
  • Wrigley Building - 0.4 km / 0.3 mi
  • Chicago Water Tower - 0.5 km / 0.3 mi
  • Museum of Contemporary Art - 0.5 km / 0.3 mi
  • Michigan Avenue Bridge - 0.5 km / 0.3 mi
  • Water Tower Place - 0.6 km / 0.3 mi
  • Hancock Tower - 0.6 km / 0.4 mi
  • Architech Gallery - 0.8 km / 0.5 mi
  • Newberry Library - 0.8 km / 0.5 mi
  • Chicago Theater - 0.8 km / 0.5 mi
  • Merchandise Mart - 0.9 km / 0.6 mi
  • Goodman Theater - 1 km / 0.6 mi
  • Ford Center for the Performing Arts Oriental Theatre - 1 km / 0.6 mi
  • Ohio Street Beach - 1 km / 0.6 mi
  • Millennium Station - 1.1 km / 0.7 mi

Location Highlights

  • In city center
  • Water nearby
  • In shopping district

The closest major airports to The James Chicago are:

Chicago, IL (MDW-Midway Intl.) - 15 km / 9.3 mi

Chicago, IL (ORD-O'Hare Intl.) - 24.8 km / 15.4 mi

The preferred airport for The James Chicago is Chicago, IL (ORD-O'Hare Intl.).

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Nearest Major Airport:

  • Chicago, IL, United States (ORD-O'Hare Intl.)

Area:

Magnificent Mile - River North, Illinois, United States of America: Magnificent Mile, a part of Michigan Avenue from the Chicago River to Oak Street, appeals to tourists because of its flashy department stores and fancy restaurants. Several of the Windy City’s architectural wonders are here, including the John Hancock Center and the Old Chicago Water Tower. Just north of the Chicago River, River North is home to the city’s shopping, design, and gallery districts.

The James Chicago

55 East Ontario Street Chicago, 60611 United States of America

Most recent booking for this hotel: less than 3 hours ago.
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