Ratings based on 196 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
88% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified travelerfrom Grayslake, IL

Serene home ennvironment

Posted Apr 20, 2015
Pros: Serenity of the location. Roomy and elegant.
Cons: Welcome center to accommodate a level of entertainment, like a live music bar or even without music
Location: Not much going on within 15 min of drive but peaceful place to be in
Wow! I was pleasantly surprised. What a beauty! I truly enjoyed this place, it ranked better than any other three star I have stayed in.
4 out of 5
for Everyone
by A verified travelerfrom o

Very nice room. Think it had a smell of smoke and

Posted Mar 14, 2015
Supposed to be non smoking room. Think it smelled of smoke. Otherwie excellent stay
1 out of 5
by A verified traveler

Horrible! Never again!

Posted Mar 2, 2015
The staff was horrible it was the wrong reservation dates and they didn't care or try to make us happy! We were talked to like idiots!
3 out of 5
by A verified traveler

Posted Feb 11, 2015
Pros: hot breakfast
Cons: a lounge that would serve food or appetizers or pizza even.
Location: if you don't have a car, there is no option but taxi service, no shuttle that the hotel will take you anywhere, unless you are a patient @the hospital
it was ok. nothing in the area with in walking distance. no food options in the hotel after breakfast, but you can get food delivered from a few places in the area. not too expensive.
3 out of 5
for Everyone
by A verified travelerfrom Chicago

Lotus Suites Stay

Posted Feb 4, 2015
Pros: Staff very nice, spa tub and pool very good as well. Quiet room and halls.
Cons: Provide more breakfast items with their hot and warm breakfast. They did not have any bagels or sweet rolls and limited choices of hot items.
Location: They are by golf course unfortunately it was closed for season and blizzard.
The staff was very accommodating and the room was clean but dated. We were there when the snow storm hit so they provided a lower rate to stay a second night. The pool and the spa tub were wonderful amenities to have during the blizzard outside. As for the breakfast it was ok. Even though they provided some hot food products only during the week. Very strange when hey have several guests in the hotel on Sunday that would have appreciated a nice complete breakfast.
5 out of 5
for Everyone
by A verified travelerfrom Carmel, IN

Nice hotel!

Posted Jan 1, 2015
Pros: The hotel is very nice. Quiet, clean, friendly staff, acceptable breakfast and near the Gurnee Mills!
Cons: More choices for breakfast
Location: The location is near the great shopping mall, Gurnee Mills
The hotel is booked online with Expedia with great discount!
5 out of 5
for Everyone
by A verified travelerfrom Michigan

Very nice Motel, appreciated the discount rate

Posted Dec 16, 2014
nice and clean very accommodating, nice furnishings
5 out of 5
for Everyone
by A verified travelerfrom Vancouver, WA.

Navy Graduation

Posted Nov 25, 2014
Pros: Located in quiet neighborhood.
Cons: Everything was satisfactory.
Location: Six Flags Great America. Gurnee shopping mall.
Huge room that met our needs for a three night stay. Came to Chicago for Navy graduation and hotel was within 15 minutes of facility. Only 45 minutes to Chicago O'Hare airport. Very quiet and comfortable.
4 out of 5
for Everyone
by A verified travelerfrom Kalamazoo,MI

Great hotel, a couple small problems

Posted Nov 13, 2014
Pros: Mostly everything
Cons: Access to pool for event guests limited to an hour, and a mention of the deposit on the company's website
Location: Sits next to a golf course, and is about 12-15 minutes away from Six Flags:Great America
The hotel is amazing. The low end rooms were spacious and very clean. Ours had a king size bed, hide-away sleeper couch, microwave, fridge, and large counter top space. We were there three nights and enjoyed it quite a lot. Two small problems did arise; First not mention here on Expedia or on the hotel's website did it mention the deposit required for each night of your stay which for us became a small problem, as it tied up finances required for other parts of the trip. The second was the fact that members of events at this hotel have access to the pool and "gym", the one night I went down to the pool there was 12-15 kids running around and screaming around the pool all from a birthday party in the hall above the pool area.
3 out of 5
for Couples
by Antoinefrom Chicago

Cool place

Posted Nov 3, 2014 on Hotels.com
Me and my girlfriend stayed here for our six flags trip and the place was nice overall. We ran into a giant bug on the curtain one morning and it scared the heck out of my girl but other than that, the people were nice and the place was clean