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The Palmer House Hilton

17 E Monroe St Chicago, 60603 United States of America

Historic grandeur in Chicago's theater, business district

Close to shopping
This 1925 Beaux Arts-style Chicago hotel is steps from Millennium Park, 2 blocks from Macy's and the Art Institute, and 1 mile from Lake Michigan, Magnificent Mile shopping, and Wrigley Tower. Show more
Health club, spa
The Palmer House Hilton's 10,000-square-foot spa and health club includes an indoor pool. A business center offers wireless Internet access, copying, and faxing services.
High-speed Internet
All 1,639 guestrooms at the Palmer House Hilton feature antique-style decor, pillowtop mattresses, marble bathrooms, complimentary premium channels, and high-speed Internet access. Hide

GUEST REVIEWS

4.3out of 5

Expedia Guest Rating

85%

of guests recommend

TripAdvisor Traveler Rating

TripAdvisor Traveler Rating

TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travelers. The traveler rating represents an average of individual ratings for this hotel.

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Rooms & Rates

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Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be mm/dd/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 06/23/2013. The check-out date cannot be after 06/23/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.
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Room type  
Standard One King
1 king bed with pillowtop mattress. 180-368 square feet. Desk. High-speed Internet access (surcharge). Video games (surcharge) and complimentary premium cable channels. Complimentary Peter Thomas Roth Clinical Skin & Hair Care amenities.
Standard Two Doubles
2 double beds with pillowtop mattresses. 200-321 square feet. Desk. High-speed Internet access (surcharge). Video games (surcharge) and complimentary premium cable channels. Complimentary Peter Thomas Roth Clinical Skin & Hair Care amenities.
One Double Non Smoking
One double bed with pillowtop mattress. Signature bedding. 120-160 square feet. Desk. High-speed Internet access (surcharge). TV Internet access – surcharge. Video games (surcharge) and complimentary premium cable channels. Speakerphone. Complimentary Peter Thomas Roth Clinical Skin & Hair Care amenities. Climate control.
Two Doubles Executive Floor
2 double beds with pillowtop mattresses. 208-335 square feet. Desk. High-speed Internet access (surcharge). Two multi-line phones. Video games (surcharge) and complimentary premium cable channels. Complimentary Peter Thomas Roth Clinical Skin & Hair Care amenities. Bathrobes. Complimentary Continental breakfast, afternoon snacks, and evening hors d’oeuvres.
One King Executive Floor
1 king bed with pillowtop mattress. 192-336 square feet. Desk. High-speed Internet access (surcharge). Two multi-line phones. Video games (surcharge) and complimentary premium cable channels. Bathrobes.Complimentary Peter Thomas Roth Clinical Skin & Hair Care amenities. Complimentary Continental breakfast, afternoon snacks, and evening hors d’oeuvres.
Two Doubles Two Baths Non Smoking
2 double beds with pillowtop mattresses. Two marble bathrooms. 275-336 square feet. Desk. High-speed Internet access (surcharge). Two multi-line phones. Video games (surcharge). Complimentary premium cable channels. Complimentary Peter Thomas Roth Clinical Skin & Hair Care amenities.
Tower One Double Non Smoking
1 double bed. Desk. High-speed Internet access (surcharge). Two multi-line phones. Video games (surcharge). TV with premium cable channels. Complimentary Peter Thomas Roth Clinical Skin & Hair Care amenities.
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Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Know Before You Go
  • Advanced reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Policies
  • Extra-person charges may apply and vary depending on hotel policy.
  • Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
  • Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • Pets accepted
  • Early departure fee charged
  • Check-in time starts at 3 PM
  • Check-out time is 11 AM
Fees
  • The following fees and deposits are charged by the property at time of service, check-in, or check-out.
    • Self parking fee: USD 38 per day
    • Valet parking fee: USD 61 per night
    • Pet fee: USD 75 per stay
    • Fee for wireless Internet in limited public areas: USD 6.95 (rates may vary)
    • Fee for in-room high-speed Internet (wired): USD 19.99 (for 24 hours, rates may vary)
    • Fee for in-room wireless Internet: USD 14.99 (for 24 hours, rates may vary)
    • Refrigerator fee: USD 40 per stay
    • In-room microwave fee: USD 40 per stay
    • Facilities fee: USD 15 per person and includes use of:
    • - Fitness facilities
  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Awards and Affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, and transgender (LGBT) guests.

Accessibility Options

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.

  • Accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Handicapped parking
  • In-room accessibility
  • Accessibility equipment for the deaf
  • Braille or raised signage

Property Amenities

Located in Chicago's theatre district, the recently renovated (September 2008) Palmer House Hilton's 110,000 square feet of conference space features a range of venues, including exhibit halls, salons, private dining rooms, and several ballrooms with crystal chandeliers and Beaux Arts decor. Event catering, audiovisual equipment, and high-speed Internet access are available (surcharge). A business center provides printing, faxing, copying, and wireless Internet access; fees apply.

The fitness center offers Precor fitness equipment, group exercise classes, and an indoor pool.

Several clothing and gift boutiques are located on the hotel's lower level.

  • Swimming pool - indoor
  • Concierge desk
  • Health club
  • Breakfast available (surcharge)
  • Restaurant(s) in hotel
  • Room service (limited hours)
  • Bar/lounge
  • Parking (surcharge)
  • Limo or Town Car service available
  • Business center
  • Banquet facilities
  • Ballroom(s)
  • Multiple small meeting rooms
  • Exhibit space
  • Multiple large conference rooms
  • Event catering
  • Audio-visual equipment
  • Cell phone/mobile rental
  • Internet access in public areas - surcharge
  • Business services
  • Computer rental
  • Internet access - wireless
  • Internet access in public areas - high speed
  • Porter/bellhop
  • Express check-out
  • Doorman/doorwoman
  • Security guard
  • 24-hour front desk
  • Safe-deposit box at front desk
  • Multilingual staff
  • Total number of rooms - 1,639
  • Number of floors - 25
  • ATM/banking
  • Gift shops or newsstand
  • Shopping on site
  • Currency exchange
  • Dry cleaning/laundry service
  • Shoe shine
  • Air-conditioned public areas
  • Valet parking
  • Year Built - 1925
  • Meeting facilities size (feet) - 110000
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Airport transportation (surcharge)
  • Concierge services
  • Elevator/lift
  • Laundry facilities
  • Luggage storage
  • One meeting/conference room
  • Parking limited (surcharge)
  • Room service
  • Sauna
  • Express check-in
  • Wired (high-speed) Internet access - surcharge
  • Beauty services
  • Fitness facilities
  • Full-service health spa
  • Hair salon
  • Massage - spa treatment room(s)
  • Parking garage
  • Spa tub
  • Steam room

Rooms

This 25-story hotel has 1,639 recently renovated (September 2008) guestrooms reflect the French Baroque style of the hotel. Rooms come in a variety of configurations and sizes, and feature dark woods and marble bathrooms.

Beds feature pillowtop mattresses. Amenities include desks high-speed Internet access (surcharge), video-game consoles (surcharge), and complimentary premium channels.

Executive-level rooms also feature bathrobes, private check-in, and complimentary Continental breakfast, afternoon snacks, and evening hors d'oeuvres.

Room Amenities

  • High-speed Internet access
  • Premium television channel(s)
  • Video-game console
  • Pay movies
  • Premium bedding
  • Hypo-allergenic bedding available
  • Air conditioning
  • Multi-line phone
  • Voice mail
  • Internet access (surcharge)
  • Refrigerator (on request) (surcharge)
  • Microwave (on request) (surcharge)
  • Wake-up calls
  • Turndown service (on request)
  • Extra towels/bedding in room
  • Shower/tub combination
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Window opens
  • Clock radio
  • Desk
  • Daily housekeeping
  • Electronic check-out
  • Electronic/magnetic keys
  • Cable television service
  • Pillowtop mattress
  • Smoking permitted
  • Rollaway beds available
  • Cribs (infant beds) available
  • Climate control
  • Complimentary newspaper
  • In-room massage available

Dining

Lockwood - Contemporary menu inspired by traditional French and Italian cuisine. Upscale setting. Open for breakfast, lunch, dinner.

Potter's - Lobby-level bar and lounge offering cocktails and appetizers.

Recreation

The Palmer House Hilton's 10,000-square-foot health club (surcharge) features a fitness center with free weights and cardiovascular and strength-training equipment, personal trainers, an indoor pool and exercise classes.

This Hilton hotel is a mile from Lake Michigan, where guests can walk, jog, or bike along a 20-mile lakefront path. Oak Street Beach, 1.5 miles away, is popular for sunbathing and swimming in the summer. Within six miles of the hotel, the Sydney R. Marovitz golf course offers a challenging and scenic nine-hole course along Lake Michigan.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Golfing nearby
  • Rowing or canoeing nearby
  • Volleyball nearby
  • Tennis nearby
  • Running track/path nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Fishing nearby
  • Swimming on site

Spa

Balance Spa offers massages, facials, and beauty services. This full-service health spa includes 12 treatment rooms and a hair salon.

  • Turkish bath/Hammam in spa
  • Massages
  • Minimum age to access spa is 13
  • Number of treatment rooms - 12
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Hydrotherapy treatments
  • Body treatments
  • Facial treatments

Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at The Palmer House Hilton

4.3
out of 5
avg. guest rating
Hotel service:
4.3
Hotel condition:
4.4
Room cleanliness:
4.5
Room comfort:
4.3
Location:
4.7
Neighborhood:
4.5
86%

of guests recommend

out of 398 reviews

Write a review of this hotel

You may be required to sign in to verify your stay.

Simon from Los Angeles, CA
4.0
out of 5
Recommends this hotel
Posted Dec 9 2011

“Magnificent lobby close to the L”

I have gone back to this hotel two years in a row. I love the 1920s era lobby and feel of the hotel. The location is very convenient and close to the L train. However, this also meant that even on the 19th floor I could hear the train going by at night. The room accomodations are otherwise very comfortable. The is hi-speed internet access but no wi-fi in the room. There is wi-fi in the lobby for a fee. I would still go back just to see the lobby.

Yu X from China
5.0
out of 5
Recommends this hotel
Posted Dec 5 2011

“the best I've had in USA.”

Great hotel, great location. Fantastic! Would come back again.

A Traveler from Wisconsin
5.0
out of 5
Recommends this hotel
Posted Nov 28 2011

“Palmer House is a great place!”

Great hotel, friendly staff, unexpected extras like hot cider on a cold day in the lobby , great bath products (ultra high end), Potter's Bar has excellent cocktails and location is convenient to all you need! Love it!

Sophia V from San Diego, CA
5.0
out of 5
Recommends this hotel
Posted Nov 28 2011

“Historic Hotel in Downtown Chicago”

We were immediately impressed when we entered the lobby. This historical hotel is very grand and beautiful inside. Lots of elaborate details in the lobby and Empire Room. The rooms themselves were very modern and updated so it didn't lack any modern conveniences. It is right next to shops and restaurants and a short walk to Millennium Park or Macy's. We got a fantastic price for a holiday weekend, it was worth every penny.

Getting around
The surrounding area was close to everything and we felt quite comfortable walking every where at night. It is also very easy to hop in a cab to get to other spots in the city.
A Traveler from Chicago
4.0
out of 5
Recommends this hotel
Posted Nov 28 2011

“Good in general”

I think the problem is the room is too small, and we had two people living in two double room, but somehow I found I can only stay in bed while my roommate was sitting on the table.

Shopping
Downtown shopping area
shawn s from minneapolis
5.0
out of 5
Recommends this hotel
Posted Nov 27 2011

“amazing customer service hotel, restaurant, cleaning staff, gym....all great!”

We had an amazing dining experience at the Lockwood. The staff was incredible and really aided in a wonderful dining experience. The entire staff is great and the cleaning staff was so pleasant.

Area recommendations
Millenium Park Michigan Ave
A Traveler from Burlington , WI
5.0
out of 5
Recommends this hotel
Posted Nov 27 2011

“great place”

My husband and I had a great night at the Palmer Hotel! We will definitely stay there again.

A Traveler
4.0
out of 5
Recommends this hotel
Posted Nov 27 2011

“great location”

great deal if you book it online and 1month in advance.

A Traveler from Three Rivers, MI
4.0
out of 5
Recommends this hotel
Posted Nov 27 2011

“Most comfortable beds ever!”

Everything was very clean and comfortable. We did have a smaller room this time that was a little disappointing. It was theholiday so lots of families at the motel. The pool was full most of the time and lots of little kids were in the hot tub! We couldn't even get in. It was the holiday.

Area recommendations
Lincoln Park
Must see
Monkey house at the Lincoln Park.
Dining
B&B Resturant near the Palmer House Hilton.
A Traveler from Maine
4.0
out of 5
Recommends this hotel
Posted Nov 24 2011

“Great location”

Walking distance to many 'must see' places

The Palmer House Hilton

17 E Monroe St Chicago, 60603 United States of America

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Nearby Points of Interest

  • Haskell Building - 0.1 km / 0.1 mi
  • Art Institute of Chicago - 0.3 km / 0.2 mi
  • Symphony Center - 0.3 km / 0.2 mi
  • Millennium Park - 0.3 km / 0.2 mi
  • Pritzker Pavilion - 0.3 km / 0.2 mi
  • Chicago Cultural Center - 0.3 km / 0.2 mi
  • Monadnock Building - 0.4 km / 0.2 mi
  • Picasso Statue - 0.4 km / 0.2 mi
  • Fisher Building - 0.4 km / 0.2 mi
  • Ford Center for the Performing Arts Oriental Theatre - 0.4 km / 0.3 mi
  • Chicago Public Library - 0.5 km / 0.3 mi
  • Old Colony Building - 0.5 km / 0.3 mi
  • Fine Arts Building - 0.5 km / 0.3 mi
  • Goodman Theater - 0.5 km / 0.3 mi
  • Chicago Theater - 0.6 km / 0.3 mi

Location Highlights

  • In city center
  • In business district
  • In entertainment district
  • Convention center nearby
  • Water nearby

The closest major airports to The Palmer House Hilton are:

Chicago, IL (MDW-Midway Intl.) - 14 km / 8.7 mi

Chicago, IL (ORD-O'Hare Intl.) - 25.3 km / 15.7 mi

The preferred airport for The Palmer House Hilton is Chicago, IL (ORD-O'Hare Intl.).

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Nearest Major Airport:

  • Chicago, IL, United States (ORD-O'Hare Intl.)

Area:

The Loop - Downtown, Illinois, United States of America: Locals call downtown Chicago “The Loop.” The famous Marshall Field’s, now a Macy’s, is on State Street. Cultural attractions include the Art Institute of Chicago, the Lyric Opera, and the Chicago Symphony Orchestra. Grant and Millennium parks are along the lakefront. Visitors can enjoy complimentary concerts (summer only) and the annual, two-week “Taste of Chicago” in June at Grant Park.

The Palmer House Hilton

17 E Monroe St Chicago, 60603 United States of America

Most recent booking for this hotel: less than 2 hours ago.
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