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out of 49 reviews
The facilitiy, room, serivce were all outstanding. Will definitely return.
The room was flawless in perfect condition and featured one of the most comfortable beds I have ever slept in. The television in the bathroom was a neat unusal feature. You will really enjoy the "mood lighting" available in both the bathroom and the rest of the room. Highly recommended.
“Nothing to Complain About”
I chose this Hotel because reputation was that it was the best in Chicago. I found the hotel charming and the service super. I'm not gonna declare it the best in chicago since i have yet to stay at the ritz, however, this hotel leaves nothing to be desired. I would recommend the Penninsula as a safe bet for those intending to make an impression on their company.
“best hotel in Chicago”
Absolutely the Best. From now on this is my home away from home.
“They know what they are doing!!!”
A wonderful hotel with an extremely high standard of service. The only criticism I would have is that there was road repaving on the street outside our room and the city decided to have their workers (jackhammers and all) do it beginning at 3am. As a result, we called the front desk and they made arrangements for us to sleep in another room for the remainder of the night. I would highly recommend this hotel, but would suggest that you ask about current street work before they assign the location of your room.
Hotel property was 1st rate with immaculate attention to detail. Staff service was over the top in every respect. Travel quite frequently and this is probably the best overall experience I've had in a big city hotel. Avenues restaurant is an incredible experience if your prepared for a pricey meal.
“Elegant but not stuffy”
We were upgraded to suite upon arrival. When I requested a higher floor after viewing the room, they were happy to accommodate me. Unfortunately, a smoker had been in residence before us and the living room retained the smell. Since we had already made a change, we just opened the windows and lived with it for 2 days. Otherwise, our experience at the Chicago Peninsula was stellar.
“Always a Gem”
We travel extensively and have found the Penninsula in Chicago to be one of the best hotels in the world. There isn't a detail or amenity overlooked. Rooms are spacious, incredibly comfortable, quiet and an oasis in the middle of a busy city. Staff is very friendly, the concierge incredibly helpful, the valet crew scrambled so there was no wait time. The 60-foot tall Christmas tree in the restaurant area rivaled the old Marshall Field's Walnut Room tree, and was a nice holiday treat. Fitness center equipment is state of the art. The hotel is in a wonderful location, steps away from Michigan Ave. I can'tt say a negative thing about our experience. When we find the room rate at a "bargain" (relatively speaking), it makes the treat even sweeter...we will be back!
“after that experience I'll never get my wife to agree to go anywhere else”
awesome service, amenities and location
Great value for the price.