“PENINSULA-CHICAGO”

A SUPERB HOTEL WITH AN INCREDIBLE STAFF WITH A PASSION FOR PERSONALIZED SERVICE...

“Best Chicago Hotel!”

We had a great stay at The Peninsula. The check-in process was swift and the room was magnificent. The rooms are big and the amenities are superb. The bathroom was big and LOVED the full tub separate from the walk-in shower. Especially liked the TV at the foot of the tub. A very high-tech room, everything in the room was controllable from the bed and having a fax machine in the room was convenient. All digital hookups for music are there too. The hotel itself has an great gym, half olympic-sized pool, excellent restaurants and bar. One of the finest features is the hotel's location, right on the corner of Rush and Michigan Ave. I would definitely stay here again and enjoy every minute of it! Please note: Keep your head on a swivel as this hotel is a great place for celebrity sightings...I will keep who I saw a secret! Highly recommend this hotel.

“Chicago's Best Hotel”

Definitely would go back!!!!

“Excellent, friendly service”

Excellent service, clean comfortable room, food in the hotel restaurants very good. Location centrally located. Easy walking distance to everything on the Mile. Loved it. Will be back.

“Nice amenities”

Beautiful hotel.

“a good hotel”

exellent

“One of Chicago's Best Hotel”

Will stay at The Peninsula Hotel again.

“TOO EXPENSIVE!”

The Pen was not worth the price of admission. The view was lacking (compared to other hotels in the immediate area). The service was average. The hotel was very nice but there are nicer hotels in Chicago for half the price. At the Pen you're paying for the name.

“Not impressed”

The problem I found mainly in house keeping. They took away my bathrobe twice and never replace it. The first day we checked in, few of the toiletries were missing such as lotion (utmost important), shower cap and manicure kit. There was no iron and ironing board in room. We requested for them and they never came. Front desk service was satisfactory but none of the personnel knew my name. Service wasn't at all personal for a world reknowned hotel.

“Lovely”

We were very pleased with the hotel, however I cannot give it a five because when we arrived, we were given a room with a queen sized bed. When I called down the the front desk they assurred me that it was a king...it was not. I called down again to let them know it surely was not and they said they would call me back with other arrangements. They did not call back. We proceeded to get ready to leave for dinner reservation and stopped by the front desk to get a solution reached. The staff was apologetic for the mix up and let us know that when we returned from dinner they had a room for us to move to. We moved and all was well after that, however the lack of response and urgency from the desk staff keeps me from giving them the highest rating.