Ratings based on 339 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
98% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 20, 2015
Great hotel nestled in great area for shopping and dining.
Comment from Hotel Management
Apr 26, 2015 by The Peninsula Chicago, Hotel Management
Dear Friend of The Peninsula, Thank you for visiting The Peninsula Chicago and for posting your kind remarks about the location of our property. We look forward to welcoming you back again soon. Warm regards, Richard Sorensen Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Superb

Posted Apr 16, 2015
Pros: Location, service and amenities.
Cons: Nothing
Wonderful staff and amenities. The room was a perfect place to relax. Food and drinks at the bar were very classy.
5 out of 5
Recommended
for Everyone
by A verified traveler

An Oasis on Michigan Ave.

Posted Apr 14, 2015
Classical Peninsula experience with superb service, excellent amenities and well above average-sized rooms; received nice room upgrade
5 out of 5
Recommended
for Couples
by A verified travelerfrom catlin, il

Our stay was great.

Posted Mar 19, 2015
Pros: The staff
Location: Shopping was the main reason we were there. Hotel was located perfectly
Staff was awesome. Hotel room was great. Our TV in our bathroom did not work. Everything was great
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel

Posted Mar 13, 2015
Good Hotel, clean, great location...loved the area
5 out of 5
Recommended
for Everyone
by A verified travelerfrom mexico city

Awswme and trendy hotel company worldwide

Posted Mar 10, 2015
Pros: location, facilites, service
Cons: variety if menus
Location: wlaking to main restaurants, museums stores etc
Excelente everything, just a little varietyon the restaurants menus will be more than perfect.
Comment from Hotel Management
Apr 16, 2015 by The Peninsula Chicago, Hotel Management
Dear Jorge, Thank you for visiting The Peninsula Chicago. We are pleased that you enjoyed your stay with us, our rooms and service. Your feedback on our restaurant menus is greatly appreciated and we will be sure to pass on your opinion to our Director of Food and Beverage. We look forward to the privilege of welcoming you back to The Peninsula Chicago again soon. Warm regards, Richard Sorensen Hotel Manager
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Milwaukee,WI

weekend away from the kids

Posted Mar 8, 2015
Pros: The bar area and parking was very reasonable.
We enjoyed our stay at the Peninsula Hotel. The room was nice but not in the same league with the Langham or Trump Towers. The location is great and the Peninsula has a great bar/lounge area. The staff was friendly but the check-in staff did not give us any information about the hotel amenities. My husband walked in below zero temperatures to get us some coffee only to find out it was offered complimentary somewhere in the hotel. We utilized the workout area every day which was nice but there was no where to stretch if a class was going on in the adjacent room. The cleaning person in the women's locker room was unfriendly and seemed "put-out" to be picking up after the guests.
Comment from Hotel Management
Apr 16, 2015 by The Peninsula Chicago, Hotel Management
Dear Perry, Thank you for choosing The Peninsula Chicago for your recent stay and for sharing your kind comments about The Bar and our location. However, we are sorry for the disappointment of not knowing that we offer complimentary coffee service in the mornings. I am happy to share with you that a renovation is in the works for 2015. Once our renovation is complete all guestrooms will have a Nespresso coffee machine, as well as a completely new look. We hope you will join us once the renovation is complete or sooner. Thank you for sharing your feedback. We look forward to the privilege of welcoming you back again soon. Warm regards, Richard Sorensen Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Ohio

Absolutely the best hotel in Chicago!

Posted Mar 4, 2015
Pros: Every detail is perfect. The rooms are beautiful, functional and comfortable. They have great events and the staff is excellent.
Cons: Nothing. They know how to do it right on every level.
Location: Close to many great restaurants and shopping.
Always a lovely experience on every level My absolute favorite hotel in Chicago.
Comment from Hotel Management
Mar 12, 2015 by The Peninsula Chicago, Hotel Management
Dear Kim, Thank you for visiting The Peninsula Chicago and for taking the time to post your review. We are humbled by your remark that we are “absolutely the best hotel in Chicago.” Your comments are truly valued, and we look forward to welcoming you back again soon! Warm regards, Richard Sorensen Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 2, 2015
Pros: Everything
Cons: Nothing
Location: Location is perfect! Great shops and restaurants. Also, walking distance to lake michigan and art museum.
The best hotel in Chicago! Great location to shops, restaurants and museums. Very safe and friendly. The hotel's staff are the best in Chicago and the rooms are perfect.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel

Posted Mar 1, 2015
I was in Chicago for a meeting and stayed at the Peninsula. The spa and the staff were truly what made this a five star experience!
Comment from Hotel Management
Mar 12, 2015 by The Peninsula Chicago, Hotel Management
Dear Friend of The Peninsula, Thank you for choosing The Peninsula Chicago and for sharing your wonderful review. We are truly happy that The Spa and our staff made your visit a “five star experience.” We look forward to welcoming you back again soon! Warm regards, Richard Sorensen Hotel Manager