Ratings based on 695 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
for Couplesby JORGE from COLOMBIA
Servicio, ubicación e instalaciones inmejorablesPosted Apr 29, 2015 on Hotels
Es un hotel de lujo ubicado en una zona céntrica rodeada de tiendas y restaurantes para todos los gustos. El servicio del hotel es inmejorable y en general es un hotel cinco estrellas. Absolutamente recomendable.
for Everyoneby A verified traveler from Georgetown, Ky
First rate HotelPosted Apr 29, 2015
Everything about this hotel is top notch. The staff goes out of its way to take care of you. Just a great experience.
by A verified traveler from tennessee
Great location is about itPosted Apr 27, 2015
I have stayed here before and it was great. This time not so much. The bed was very uncomfortable, no water pressure in the shower, safe was not working properly and the fan was so loud on the central unit that we could not sleep. Housekeeping left our dirty glasses in the room and did not leave clean ones. The bar is a nice setting but I felt like I was at a Lawrence Welk show just waiting on the bubbles. Too stuffy for me and I'm 50. I was really looking forward to our stay there very disappointed.
for Familiesby jacqueline
Posted Apr 25, 2015 on Hotels
for Couplesby Ellen from Duxbury
Excellent Lakeside View SuitePosted Apr 24, 2015 on Hotels
Other than being accidentally charged $1100 after our visit and have the associated inconvenience of having to phone them up, we fully enjoyed the Lakeview suite - absolutely gorgeous unobstructed views. Excellent service except for in the common areas - I.e. dec bar. Slow at best in the bar area.
for Couplesby Matthew from Minneapolis
Casual Luxury!Posted Apr 21, 2015 on Hotels
Great weekend getaway! Great staff! Love Deca bar/restaurant and can't wait to get back in the Spring for the rooftop opening!
for Familiesby Barbara from Chicago
Overnight StayPosted Apr 21, 2015 on Hotels
Everyone was very welcoming. Beautiful hotel. Great room with a beautiful view.
by A verified traveler from ca
old hotel, book if you must stay next to hancockPosted Apr 20, 2015
Cons: old facility
this hotel is very old, room is small. If you do not need to stay next to hancock, you can spend 1/3 price to get a much better room near airport. Valet parking is very expensive. $65.
for Couplesby David from Milford, MI
Another great stay at the RitzPosted Apr 20, 2015 on Hotels
This is a wonderful hotel. When you hear the name "Ritz Carlton" you have certain high expectations of how the hotel should look and feel as well as having high levels of service. We have stayed at this hotel several times and each time it has exceeded our expectations. The hotel is beautiful, the lobby is gorgeous, the views from the rooms are awesome. The staff is tremendous, from the valet at the door, to the waitress and waiters, to the concierge, to the bellman. All of them were wonderful and very helpful. The rooms are spotless and comfortable. The location is excellent.
for Business Travelersby Patricia from Ma
Excellent hotelPosted Apr 19, 2015 on Hotels
Lovely hotel with excellent staff.