Ratings based on 636 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
95% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom mexico

Hotel céntrico

Posted Mar 24, 2015
Buen hotel , muy bien ubicado , cerca de los puntos más importantes por visitar. Cómodo para ir de compras. Personal realmente amable
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing

Posted Mar 17, 2015
Really nice hotel. Great location. Clean, friendly I will return.
5 out of 5
Recommended
for Everyone
by A verified traveler

Unbelievable!!!!

Posted Mar 16, 2015
I have never in my life had such an incredible hotel experience. The staff was very nice, the rooms were amazing and the service was outstanding. Great with children. Top pick!!!!!!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom f

Perfect in every way!

Posted Feb 10, 2015
Upon arrival we were immediately greated outside, our bags taken and courteously directed to front desk. The attendand at the desk offered us a reasonably priced upgrade to a one bedroom suite with a gorgeous view which was ready for us even though we had arrived very early. We went up to our suite and our bags were already there. The remainder of our stay was just as pleasant! Room service was first rate, food was excellent, turn down service... You name it... It was perfect.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice week end downtown

Posted Feb 9, 2015
As the receptionist was showing us where the elevators were she heard that we were downtown to celebrate my birthday. That evening when we got back to the room, we found a piece of cake, candles and matches and a note that said Happy Birthday. A nice touch! A deluxe hotel with great service.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel and friendly staff

Posted Dec 31, 2014
Enjoyable stay and beautiful facility recommend it to any one location is great and convenient
5 out of 5
Recommended
for Everyone
by A verified travelerfrom champaign

Beautiful location!

Posted Dec 30, 2014
Super stay! Everything was at the expected high standards and then some. Great stay
5 out of 5
Recommended
for Families
by Concepcionfrom Dallas, Texas.

Memorable stay!

Posted Dec 27, 2014 on Hotels.com
Excellent stay. Five star hotel in all aspects: Customer service, Rooms, Cleanliness, Food, and Location.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom N/A

Great stay

Posted Dec 25, 2014
Quite a few thoughtful touches like two luggage racks in the room and a computer in reception that you can use to check in to your flight and print your boarding pass.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Milwaukee

Annual Christmas Shopping on Michigan Ave

Posted Dec 23, 2014
Pros: Location, room views and comfort, bar service was great.
Cons: Keep doing what you are doing.
Location: Shopping at Water Tower, Christmas Lights on Michigan Ave.
Always a first rate place, nice to stay inside to Water Tower, great Service, gave us excellent restuarant advice and got us reservations at Bavette's which is a very tough reservation to get.