Ratings based on 671 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
95% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 4, 2015
Our stay was fantastic in every respect. Definitely will make a return visit.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Georgetown, Ky

First rate Hotel

Posted Apr 29, 2015
Everything about this hotel is top notch. The staff goes out of its way to take care of you. Just a great experience.
2 out of 5
by A verified travelerfrom tennessee

Great location is about it

Posted Apr 27, 2015
I have stayed here before and it was great. This time not so much. The bed was very uncomfortable, no water pressure in the shower, safe was not working properly and the fan was so loud on the central unit that we could not sleep. Housekeeping left our dirty glasses in the room and did not leave clean ones. The bar is a nice setting but I felt like I was at a Lawrence Welk show just waiting on the bubbles. Too stuffy for me and I'm 50. I was really looking forward to our stay there very disappointed.
3 out of 5
by A verified travelerfrom ca

old hotel, book if you must stay next to hancock

Posted Apr 20, 2015
Pros: location
Cons: old facility
Location: hancock
this hotel is very old, room is small. If you do not need to stay next to hancock, you can spend 1/3 price to get a much better room near airport. Valet parking is very expensive. $65.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom M

Great as usual.

Posted Apr 18, 2015
This was my third time at the hotel and it was wonderful as usual. The staff was accommodating as always. I am not a big fan of the room decor but they are still very nice. I plan to stay there again in the future
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 13, 2015
The staff was fabulous and very accommodating. The hotel is convenient with many restaurants, shops, offices, and attractions close by. I would highly recommend this hotel.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom houston

The best hotel close to everything

Posted Mar 30, 2015
From valet parking to front desk, from room service to housekeeping not enough words to tell, that's how great hotel staff are no such words can be described
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Sydney

Perfect location, brilliant views

Posted Mar 30, 2015
Everything about the hotel was fantastic -- from the friendliness and professionalism of the staff to the excellent room and hotel facilities. Great location, close to everything.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom mexico

Hotel céntrico

Posted Mar 24, 2015
Buen hotel , muy bien ubicado , cerca de los puntos más importantes por visitar. Cómodo para ir de compras. Personal realmente amable
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing

Posted Mar 17, 2015
Really nice hotel. Great location. Clean, friendly I will return.