Ratings based on 3,835 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, great location, needs a facelift.

Posted Feb 26, 2015
Pros: Great location
Cons: Needs a redo
Great location, Great staff, Hotel needs a facelift.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Canada

Classy historic hotel

Posted Feb 23, 2015
Pros: Great location, good housekeeping standards, extremely comfortable bed and sheets, very nice decor.
Cons: The addition of a kettle or coffee-maker in the rooms would be good. Also, the breakfast was not up to the hotel's otherwise high standard.
Location: It's really close to the Hancock Tower, the Magnificent Mile, and loads of other interesting things. Just a great location overall.
I really enjoyed my two nights at the Whitehall. It's a classic, historic building, but with rooms that are more or less up-to-date in terms of decoration. It was also very clean, and had great beds. Overall, it's a great place to stay!
2 out of 5
by A verified traveler

Posted Feb 19, 2015
I will not recommend this hotel to any of my friend. The room was so cold even though I set up to 85 degrees. The worst experience for me was their front desk staff. Please this isn't 4 start hotel at all!!!!!!!!
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Chicago

Posted Feb 17, 2015
Cons: The fitness center needs an overhaul, and, although there is a business center, you have to pay to use the computer and print. Not 4-star service.
The hotel staff was very nice. I am a local that stayed there for the weekend in order to work on a project. While the room and the restaurants were very nice, it was disappointing to find out the business center was only available at a surcharge.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Wisconsin

Exceptional staff and location.

Posted Feb 14, 2015
Pros: The location and staff. Also, the rooms were fairly large.
Cons: Some of the rooms are in need of remodeling.
Location: Great location half a block from Michigan Avenue.
I stayed in twice this week. One room was a bit worn out, the other was newer. The location is directly across from the Four Seasons and half a block from Michigan Ave. This can't be beat. The staff was also exceptional. Overall, a very good value.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom indy

Great location

Posted Feb 11, 2015
Rooms was super clean and very nice!! Bed was great!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 10, 2015
Very good location and facilities. Only issue was that shower faucet wasn't working properly and couldn't control water temperature. Otherwise excellent experience.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Asuncion-Paraguay

Very good location in the City.

Posted Feb 10, 2015
Pros: Location.
Pl.easant and very good personnel. Close to everything downtown. close to very pleasant and good restaurants.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Canton, Ohio

Great location for Chicago trip!

Posted Feb 9, 2015
Pros: Location and wonderful staff.
The staff at the Whitehall are truly exceptional! Extremely friendly and helpful.
4 out of 5
Recommended
for Couples
by A verified travelerfrom Palatine, IL

Great botique hotel in a great location.

Posted Feb 9, 2015
Pros: It's location is outstanding
This botique hotel is located perfectly for anyone looking for a wealth of entertainment options. Although it does show it's age in some respects, many updates have been made to keep the hotel contemporary and comfortable. Certainly worth a look if you want to be within walking distance of many attractions.