Ratings based on 31 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.2 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Hidden gem near Elgin and ExpresswayPosted Nov 30, 2013
Pros: Great people working there, the space was fantastic, and it was surprisingly affordable.
I pass this area twice a day and never knew that this hotel was tucked away in this area. Once we were checked in we discovered that our heat was not working. Reggie, the Maintenance Technician was friendly and efficient. Once our heat we settled in for the evening. The space is terrific and very comfortable, with a kitchen, living area, and two bedrooms. We liked the free cookies in the lobby too!
for Everyoneby A verified traveler
Excellent StaffPosted Sep 4, 2013
I stayed at the hotel for an extended weekend and was pleasantly surprised by the graciousness of the hotel staff. The room was spacious and clean. It featured lots of cabinetry to store travel items. And I had no difficulty connecting to the free wifi. Parking would sometimes be crowded at night, but I still managed to find a spot. Overall, I really enjoyed my stay and would definitely book there again.
for Personal Eventby randy from Richmond
Posted Sep 4, 2013 on Hotels.com
Excellent staff and service! I will definitely stay there again. My only complaint is that the morning manager didn't seem to have a clue as to what was going on in the facility.
for Familiesby A verified traveler from MN
2 bedroom suites are great for familiesw/teenagerPosted Aug 21, 2013
Pros: I liked the spacious suite. Separate bedrooms is a plus - plenty of room for everyone to spread out, watch TV, internet time, etc....
Cons: The pet policy should be reigned in. There should be cat only & dog only rooms for people with specific allergies, or keeping a few rooms for NO PETS
Location: Great location for doing things in the w. suburbs, but a little far for downtown. 1 1/2 hrs in and $36 parking, yikes, the train/CTA pass next time
A great hotel & newly renovated. Staff was very pleasant and helpful. Did their best to accommodate our need of a cat free room, because of allergies & asthma.
Recommendedby Walter from Alabama
Posted Aug 15, 2013 on Hotels.com
It was nice and I would stay here again.
for Couplesby nicole
Posted Aug 5, 2013 on Hotels.com
for Everyoneby Giselle from nj
great hotelPosted Aug 2, 2013
Location: lots of parks, shopping, restaurants. nice neighborhood
great hotel. nice room. close to everything. would stay here again in the future.
for Familiesby A verified traveler from Topeka, KS
Good Hotel - Bad sleepPosted Jul 26, 2013 on Hotels.com
Everything was great about the hotel except for one slight problem. The hotels fire alarm system was malfnuctioning and it contined to go off from 2:30am to 3:30am on the first night of our stay. All residents had to evacuate the hotel and wait for the fire department to come and check everyhing out and clear the alarm. The hotel staff was unapoloagetic about the situation and did not want to talk about it. The next morning, the main alarm was still going off in the lobby and they were just ignoring it.
for Familiesby Rebecca from New mexico
Posted Jul 24, 2013 on Hotels.com
Overall this was an awesome hotel but the housekeeper was horrible never clean up mess,beds were just thrown together. I did talk to management and they took care of me had to ask for towels toliet paper sugar all stuff that should be stocked daily. I would stay at this location again but they need to work on retraining housekeepers because they are awful!
for Everyoneby Gene from Plymouth,MI
Nice hotel, reasonable ratesPosted Jul 11, 2013
Pros: Clean, quiet.
Location: not applicable
This is a nice place located near the freeway. Easy in and easy checkout. Good breakfast selection.