Ratings based on 36 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.3 Hotel condition
They paid and stayed.
for Overnight Stay Before Destinationby melissafrom michigan
hotel fabulous!Posted Oct 22, 2014 on Hotels.com
I understand there are a lot of very nice hotels to choose from in the area and this is just something we should expect as part of the competition.... what the local hotels are like. We weren't treated that way though. From the moment I walked through door in a ratty jeans and t- shirt the attendant Oscar treated me like a high class business woman. He ensured that the suite my family and I had was absolutely perfect. the continent breakfast? Not a stake donut/cereal breakfast. It had eggs, sausage, waffles... you get the point. Finally, we ended up having the pool/spa to ourselves because no one came which to an 8 and 9 year old is priceless. It was worth every penny and I would do it again! Huge highlight of our vacation.
for Couplesby Jeremy L
Posted Oct 10, 2014 on Hotels.com
for Business Travelersby A verified traveler
Posted Aug 28, 2014 on Hotels.com
Recommendedby Bardefrom Naperville
AWAY FROM EVERY THING>Posted Jul 24, 2014 on Hotels.com
Comment from Hotel Management
Sep 27, 2014 by Manager, Hotel Management
Dear Guest, Thank you for your review of the TownePlace Suites Chicago Naperville. It is always our goal to provide five star service to our guests. I hope you will allow us another opportunity to impress you on your next trip to Chicago. Sincerely, Pavel E. General Manager
for Familiesby A verified traveler
Posted Jul 7, 2014 on Hotels.com
Recommendedby Royfrom Aurora
Ok not a 4.5 ratingPosted Jun 25, 2014 on Hotels.com
It's was just ok, one of my television's in my room did not work. Also the work out equipment was broke. The back door into the hotel, it rained and did not work, so you had to walk around the building if you went outside to your car for any reason. The hotel staff realize that's it is issue in the past but nothing has been to resolved it.
Comment from Hotel Management
Sep 6, 2014 by Manager, Hotel Management
Dear Roy, Thank you for your review of the TownePlace Suites Chicago Naperville. I'm so sorry to hear about the problems you experienced while you were our guest. I will speak to my maintenance team about your concerns to ensure they are properly resolved. I hope that you will allow us another opportunity to show you the level of service of which we are capable on your next trip to the area. Sincerely, Pavel E. General Manager
for Everyoneby Annafrom Naperville
Bra boende med bra frukostPosted Jun 8, 2014
Pros: Läget och frukosten
Location: Lätt att ta sig till 88:an och till shoppingcenter.
Bra boende nära motorväg 88. Bra frukost. Tillgång till litet gym och inomhuspool. Hotellet börjar bli slitet.
for Personal Eventby Vladimir sirotenko
Posted May 24, 2014 on Hotels.com
for Personal Eventby A verified traveler
LocationPosted Apr 21, 2014 on Hotels.com
Kitchen area,sitting space
for Overnight Stay Before Destinationby A verified traveler
Posted Apr 5, 2014 on Hotels.com