Ratings based on 834 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
97% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Excellent hotel

Posted Jul 10, 2014
Pros: The restaurant facilities, food, atmosphere and staff were outstanding.
Cons: Nothing
Location: Could not be better.
The hotel was excellent in every respect. The restaurant staff were particularly polite and attentive.
5 out of 5
Recommended
for Everyone
by A verified traveler from j minneapolis

Trump got it right with this amazing property!

Posted Jul 7, 2014
We booked the base level room and it delivered. Large room, beautifully appointed with many thoughtful details. The kitchenette even came with a sub zero mini fridge! The spa was beautiful with lush towels, robes and infused water. We also enjoyed an evening at The Terrace with amazing votes of the skyline and river. We will be back! The only inconvenience we experienced were the slow elevators...but the destinations were worth the wait!
5 out of 5
Recommended
for Everyone
by A verified traveler from Bloomington-Normal, IL

Beautiful getaway spot in the heart of the city!

Posted Jul 2, 2014
Pros: Very large indoor pool and fitness center with amazing views! Even the locker room is beautifully furnished. It is very centrally located!
Cons: Nothing!
Location: Water taxi, Ruth's Chris Steakhouse, Hancock Center, House of Blues, Howl at the Moon, Harry Caray's, Dick's Last Resort, Smith & Wollensky's.
My husband and I spent my birthday here and absolutely LOVED it! The hotel is beautiful, and there are very professional employees at every turn ready to assist you. Customer service is of utmost importance. The room was immaculate, beautifully decorated, supremely comfortable, and the location was superb. The amenities go on and on. Even the toiletries were of very high quality. Great attention to detail, i.e. separate tub and shower, and TV screen in bathroom mirror! We had a beautiful city view, and the hotel is located right on the river close to Michigan Avenue and many prime restaurants, bars, and shops such as those in Water Tower Place. I cannot wait to go back! Self parking is $54 with 24-hour in & out privileges, or valet parking is available for more. You can walk all over the city from here to Navy Pier, Aon Park, Grant Park, and up and down the Chicago River.
5 out of 5
Recommended
for Everyone
by A verified traveler

Best Hotel!

Posted Jun 25, 2014
First time in Chicago, the location of the Hotel was amazing, near everything. Staff super friendly, room was beautiful with even a tv inside the bathroom's mirror (LOL) Would go back without hesitation.
5 out of 5
Recommended
for Everyone
by A verified traveler from Charlotte NC

Great hotal. Close to just about everything

Posted Jun 22, 2014
Great amenities and gym. Concierge was spot on, we used them a lot. Gwendolyn was awesome! Location was fantastic and there are great restaurants easily within walking distance. Spent four nights and will stay there again if/when we go back to Chi town.
5 out of 5
Recommended
for Everyone
by Shawn

Amazing Hotel and Staff

Posted Jun 17, 2014
My wife and I stayed at the Trump for our anniversary and it was Amazing!!! The staff was always helpful and very pleasant. They upgraded us to a Salon Room that was first class. The location you can not beat. Would and will stay again next trip to Chicago.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel.

Posted Jun 7, 2014
Large rooms. Beautiful furnishings and bathroom. Comfy bed. Only qualm was it took ages for housekeeping to collect the laundry, bring pillows etc. Lifts were also a bit slow. But otherwise, impeccable stay.
5 out of 5
Recommended
for Everyone
by michael from louisiana

Beautiful hotel close to everything.

Posted Jun 2, 2014
Overpriced at $695 a night but I think there was a event or festival that weekend. The 16th floor patio was amazing and they give preference to hotel guests. The wait was over an hour on Saturday night but they seated us right away because we were staying in the hotel. I would stay there again.
5 out of 5
Recommended
for Everyone
by Fiona from Chicago

perfect in every way- pure luxury!

Posted Jun 1, 2014
Pros: everything!! even central to most things you want to visit in the city, that's if you want to leave your amazing hotel room!!
No matter who you are or the reason you are staying at the hotel, you are treated with the same level of care- amazing.
5 out of 5
Recommended
for Everyone
by Claire from New York

Absolutely perfect in every way!

Posted May 27, 2014
Perfect location, very luxurious hotel with matching luxurious amenities. The rooms (even the cheapest option) were huge with all modern room accessories. We were treated like royalty, it truly was a fabulous choice of hotel in every way! I would highly recommend this hotel