Ratings based on 1,022 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
97% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom memphis

trump has figured out how to run a hotel

Posted Dec 22, 2014
Pros: the staff was great room kept clean and towels fresh and washed
Cons: nothing it was all taken care of
Location: it is located near everything. we walked to just about everything we wanted or took the hotel esclade. it was great
the hotel is magnificent. from check in to check out this hotel will exceed your every need and expectation. i cannot wait to stay in another trump property. i cannot sing enough praises about this hotel. i have never been treated or pampered to this level at any other hotel.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Wheatfield, IN

Best hotel in Chicago

Posted Dec 20, 2014
Pros: Everything
Location: Fantastic location! Walking distance to shopping and the most of the best restaurants in the city
Service, Service, Service! Not to mention fantastic location and luxury.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Bellevue, Washington

Best location in Chicago!

Posted Dec 15, 2014
I have stayed here many times and always love to go back. They treat you like residents while you are here, and there are so many special extras at this hotel: amazing workout facility with a view, awesome bars with the best views in Chicago-including a rooftop one in the summer, plus just the proximity to everything. Magnificent mile is right there, as is Starbucks, a drugstore and shopping. This hotel has surpassed many of the other hotels once considered the best. Oh, and if you bring your kids they are in for a treat!
3 out of 5
by A verified travelerfrom Norddeutschland

Luxushotel mit deutlichen Schwächen im Service

Posted Dec 10, 2014
Pros: zentrale Lage, Zimmerqualität, eigene Küchenzeile
Cons: es besteht eine Diskrepanz zwischen Preis/Kategorie und der Qualität des Service
Location: Gute Lage downtown am Chicago River
Luxuriöses Hotel, Anlass Geschäftsreise Luxuriöses Hotel, Anlass Geschäftsreise
5 out of 5
Recommended
for Couples
by A verified travelerfrom Milano

Hotel con molta attebzione alla privacy

Posted Dec 8, 2014
Pros: la cura dei particolari. La SPA disponibile ed accogliente
Location: Posizione strategica silenziosa e con vista mozzafiato
Ottimo trattamento. La presenza di una minicucina lascia liberi di far colazione come a casa
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 8, 2014
It's located in the center of the city. Staffs are very friendly and accommodating!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom iowa city

Fabulous

Posted Dec 6, 2014
5 star in the middle of the action. Check in was easy and the staff was friendly and helpful. Room was as advertised!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom louisville ky

Fantastic treatment!!

Posted Dec 1, 2014
We had a fantastic stay at Trump property, being a Expedia VIP member, we were upgraded to the spa floor. We were able to check in upon our early arrival, escorted to our beautiful soothing room overlooking Chicago river and lake Michigan, beautiful! We had access to a driver and escalade to take us around town, great way to travel! Before dinner we were treated to a platter of gourmet chocolates and turn down service. I can't imagine staying anywhere else when we come to Chicago!
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect!

Posted Dec 1, 2014
Lovely stay! Couldn't have been a better experience
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 23, 2014
The best hotel. This stay made me think considering getting my apt in trump building in the future.