Ratings based on 646 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
85% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

A night in the city.

Posted Jul 13, 2014
Quick, early check in, quiet, and easy checkout. No problems, be careful not to consume any items in the room. Fortunately the price us listed to deter you. An older hotel with updated looks.
3 out of 5
by A verified traveler from Indiana

Terrible spacing

Posted Jul 8, 2014
I have stayed at the W in other cities. This room was cramped and small. The room looked dated and I was very disappointed. Staff was very nice and polite. I just didn't have the comforts I was accustomed to from the W.
3 out of 5
by A verified traveler

Posted Jul 8, 2014
The lobby was super nice, and the hotel is in a great location, however our room was crowded and not very comfortable. I think I just expected better since it's the W!!!
5 out of 5
Recommended
for Couples
by A verified traveler from Seattle, WA

Posted Jul 7, 2014
Came here with my girlfriend for July 4th weekend and was very pleased with the room/hotel. Great for a couples retreat and conveniently located. Staff was very nice and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful Hotel

Posted Jul 7, 2014
We were absolutely impressed with our stay. The ambiance is very young and doesn't fall under the traditional hotel mood. Our room was beautiful and the bed was very comfortable. We were greeted in the lobby with drinks and we spent a lot of time just within the hotel because it felt almost as if you are staying in a quiet night club. I will definitely be staying at W hotels from now on.
4 out of 5
Recommended
for Everyone
by A verified traveler from mpls

Downtown!

Posted Jul 5, 2014
This is a nice hotel. Comfortable feeling from the second you walk in the door. Hard not to stop at the bar before making your way to the back or the hotel for check in. Missed the chance to check out the upstairs offerings. Wouldn't mind staying again if I make it to Chicago again.
3 out of 5
by male. 53.

Hotel is very nice and trendy . Food was very good

Posted Jun 23, 2014
Room was extremely disappointing for the price . It was very small for what they call a " fabulous" king room.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 23, 2014
Staff was amazing and always followed up on our requests quickly. Great experience. Super clean and trendy.
2 out of 5
by A verified traveler from Breckenridge, co

You want the city's other W

Posted Jun 22, 2014
Huge wine stain in the upper left had corner of room 514. I stayed one night to attend a local wedding and received five different emails contains various room charges that weren't mine. My favourite charge was for multiple nights valet parking when I was on there one night. What a disaster hotel! Disgusting.
2 out of 5
by A verified traveler

Posted Jun 9, 2014
The hotel room was clean, but very small. The bathroom was also very small. The entry and lobby to the hotel is in need of touch ups or refurbishing. Also, the parking is very expensive - $62 with tax for one night.