Ratings based on 242 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
by Juanafrom Hillside

A nice get-away...close to everything...

Posted Sep 5, 2014 on Hotels.com
A very nice get -away...close to theater,shopping, and restaurants....clean room, and the most comfortable bed that I've ever experienced.....bathrobe was a nice touch. courteous staff...late check-out on weekends was a welcomed amenity ...I will certainly visit again.....Well, turns out that , because of unexpected change of plans, we returned to stay another night.. Second room was "ok"....bed was wonderful...but no toiletries and only one robe for room booked for two guests.....however courteous staff quickly corrected this oversight. We checked out at noon, and were very disappointed that the parking lot had not been cleaned ....bottles, beer/soda cans and all kinds of rubbish everywhere...garbage receptacles over flowed. Had I just arrived, I would have cancelled my reservation and paid any cancellation fee imposed.
1 out of 5
Recommended
by A verified traveler

Posted Sep 3, 2014 on Hotels.com
Ity was terrible.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Aug 27, 2014 on Hotels.com
5 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Aug 15, 2014 on Hotels.com
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Aug 12, 2014 on Hotels.com
4 out of 5
Recommended
for Personal Event
by A verified traveler

This traveler left a rating score only Posted Aug 8, 2014 on Hotels.com
5 out of 5
Recommended
by Johnfrom Santa fe

Posted Aug 6, 2014 on Hotels.com
Appreciate late check out on Sunday. Worked very well with later flight. Would stay here again.
4 out of 5
Recommended
for Business Travelers
by Pdubfrom Lafayette, Ca

Great

Posted Aug 1, 2014 on Hotels.com
I have to say great hotel, with great & helpful staff, and good food.
5 out of 5
Recommended
by Trentfrom Chicago

Anniversary Getaway

Posted Jul 29, 2014 on Hotels.com
This was a great get a way! We stayed one night and the room was great!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Peoria

Great hotel just steps from shopping

Posted Jul 29, 2014
Pros: The comfort of the Westin bedding
Cons: A small cafe for breakfast would be ideal. Just a place to get a quick cup of coffee-altho they do provide coffee and a maker in the room.
Location: wonderful shopping and restaurants
Love this hotel. Have stayed here several times. Just a short walk away from the wonderful Yorktown mall and near so many wonderful Chicago restaurants. Comfy beds-great staff-love this place.