Ratings based on 853 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
92% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Families
by A verified travelerfrom Winona, MN

Will be better once remodel is done

Posted May 4, 2015
Pros: The pool and the convenient location
Cons: The breakfast
My 2 daughters and I stayed on a Friday night. Check in was smooth. Hotel room was clean. Beds were comfortable. Towels were thin. They are remodeling the front, and as a result the breakfast has been relocated. Disappointing breakfast. We have eaten here many times and it is usually well worth the money. This time, it was a low level continental breakfast, not worth the cost. The pool was roomy and not crowded. Staff is friendly.
Comment from Hotel Management
May 10, 2015 by Abi M. FOM, Hotel Management
Your feedback is very important to us and I can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. I am sorry to hear about your breakfast experience, I can assure you it will be the same once we have completed the restaurant area. It would be a pleasure to have you stay with us again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice

Posted Apr 26, 2015
nice Clean cozy friendly staff a little pricey good location not to shabby anshshdhhdjdjdjdjdjdjdjdjdjdjdjdjdjdjdj
Comment from Hotel Management
Apr 29, 2015 by Abiam M. Front Office Manager, Hotel Management
We are glad you enjoyed your stay and thank you for your feedback. It was a pleasure having you here with us. We hope to see you next time you are in the Buffalo Grove area!
2 out of 5
by A verified travelerfrom rockford, il

Internet not working half the time

Posted Apr 18, 2015
Pros: Clean rooms
Cons: Lobby and Hallway smell. Newer tvs.
Location: Great location! Tons of restraunts and shopping nearby.
Internet didn't work for whole first night. Staff didn't seem to care. Had to leave hotel to go to,Starbucks to do some work. Overall disappointed. Old TVs. Room was very clean but hallways have a weird odor.
Comment from Hotel Management
Apr 21, 2015 by Abiam M, FOM, Hotel Management
We appreciate the feedback and thank you for staying here at the Wyndham Garden Buffalo Grove. I apologize for the lack of internet connection and having to go to a different establishment. We are addressing the internet issue during our renovation, along with the TVs. We hope to see you the next time you are in the Buffalo Grove area.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Rockford

Nice comfortable

Posted Mar 31, 2015
Business traveler. Good location with lots of shopping. Spacious and big rooms. Clean. Bathroom is a bit small but has full counter.
3 out of 5
Recommended
for Everyone
by A verified traveler

Overall it was an OK hotel

Posted Mar 30, 2015
Everything was OK, nothing was over the type exciting
Comment from Hotel Management
Apr 6, 2015 by Abiam M, Front Office Manager, Hotel Management
We thank you for staying with us and your feedback for the Wyndham Garden Hotel. We are hoping our renovations will help you find some of that excitement you are looking for on your next visit.
3 out of 5
by A verified traveler

Nice stay

Posted Mar 24, 2015
Pros: Location and clean
Cons: Breakfast should be complimentary
The Hotel was nice and in a great location. There was not a micro wave or a refrigerator and in that is what I consider standard equipment for a hotel room. Disapponted in the equipment not being in the room.
Comment from Hotel Management
Mar 26, 2015 by Abiam M, Hotel Management
Thank you for your kind words and staying with us at the Wyndham Garden. I thank you for your feedback regarding the microwave and refrigerator in the guest room and will be taken in advisement. We thank you once again for staying with us and look forward to your next visit.
1 out of 5
by A verified traveler

I couldn't ever stay here again. Gross.

Posted Mar 15, 2015
The door was broken off of its hinges. There was a large red stain on the floor in the room. The pillows were stained yellow and smelled awful. I found a foot long hair from someone else in my towel.
Comment from Hotel Management
Mar 24, 2015 by Abiam M, Hotel Management
Thank you for your comments regarding your recent stay at the Wyndham Garden Hotel. I apologize for the issues you mentioned and I have addressed the broken items with my maintenance team and they have since taken care of those. I would also like to let you know we have begun our first phase of our renovation and the property will be upgraded. We have listened to our guests regarding the dated rooms and we hope our new look will please everyone.
1 out of 5
by A verified travelerfrom Long Grove, IL

Horrible,

Posted Mar 14, 2015
Pros: NOTHING
Cons: Everything
Location: N/A
24" TUBE TV with a broken remote, broken alarm clock, torn wallpaper in the bath, really dated furniture in disgusting condition, etc., etc., etc.
Comment from Hotel Management
Mar 19, 2015 by Abiam M, Front Office Manager, Hotel Management
Thank you for your comments regarding your recent stay at the Wyndham Garden Hotel. I apologize for the issues you mentioned and I have addressed the broken items with my maintenance team and they have since taken care of those. I would also like to let you know we have begun our first phase of our renovation and the property will be upgraded. We have listened to our guests regarding the dated rooms and we hope our new look will please everyone.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 8, 2015
I had a good experience there!! It was nice and clean
Comment from Hotel Management
Mar 12, 2015 by Tom F, Hotel Management
We thank you for your comments reagrding your recent stay at the Wyndham Garden Hotel. It is always nice to hear from our guests and we hope you choose the Wyndham Garden on your next visit to the area
2 out of 5
by A verified traveler

Ok hotel

Posted Feb 21, 2015
I took this hotel because it had a three star rating with a nightly price of a by over 100 dollar and the special for $69 a night. What I got is a room that looks like 69$ instead of the 100 dollar I was expecting. the amentities were dated with the 19 inch tube tv to the On or Off heating unit that had to be on all night to stay warm. The staff was nice. It is just the hotel is more like a motel feel than a three star hotel.
Comment from Hotel Management
Mar 12, 2015 by Tom F GM, Hotel Management
Thank you for taking the time to comment on your recent stay at the Wyndham Garden Hotel. I can undersstand your feeling regarding the property and the perceived dated appearance. We are in the process of finalizing the renovation plans that will include the exterior and interior of the property. I can assure you that we take the feedback seriously and that you will be pleased when our renovation is completed. We hope that you will choose the Wyndham Garden Hotel on your next visit to the area.