Ratings based on 2,824 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by Russ from G

Decent hotel, but not 4-star

Posted Apr 12, 2014
Recently visited Chicago for a short getaway. Location of hotel is great. In the middle of everything. However, based on stays at many other legitimate 4- & 5-star hotels, this one was a 3.5 at best. Very comfy king bed, though. It was a deal, so in that regard we got what we paid for. May or may not stay again.
Comment from
Jan 17, 2014
Hello Russ Thank you for choosing to stay with us at the Wyndham Grand hotel in Chicago. We truly apologize that your stay was not up to our 4 diamond standard we thrive on. We train our staff and hold very high standards so that our guests have the best experience there is. We do hope that you come back and stay with us again in the near future so we can ensure you receive the 4 diamond service we pride ourselves on! Regards Juli Colon, Director of Room
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in a great area

Posted Apr 10, 2014
Pros: Location and views
Cons: Shower got overflowed all the time. There was a scale in the bathroom but it was broken. The bathing tub had hairs in it
98% satisfied. A supervisor should check the rooms once they are ready for new guests. Hairs in the tub, clogged shower, scale not working.
5 out of 5
Recommended
for Everyone
by SUNIL from Sydney

Loved it!

Posted Apr 9, 2014
Great hotel in a super convenient location. Try and get a room looking at the river. It never gets old... Only one thing that was a problem was the laundry service which was really expensive and there are no laundries in down town Chicago. Other than that, this hotel is awesome.
Comment from
Jan 17, 2014
Hello Thank you for your prefect 5 score of our hotel. We are thrilled to hear you relaxed and enjoyed your stay with us here at the Wyndham Grand. We do look forward to welcoming you back again soon Regards Juli Colon Director of Rooms
5 out of 5
Recommended
for Everyone
by A verified traveler

OPENING DAY AT WRIGLEY

Posted Apr 9, 2014
I checked in on Thursday(04/03) and left on Monday (04/07). From the moment I arrived the hotel staff was super friendly and willing to answer any questions that I may have had. I had a room that overlooked the Chicago River and it was immaculate. The hotel is centrally located to everything. I will stay here again on my next trip to Chicago.
Comment from
Jan 17, 2014
Hello Thank you for your prefect 5 score of our hotel. We are thrilled to hear you relaxed and enjoyed your stay with us here at the Wyndham Grand. We do look forward to welcoming you back again soon Regards Juli Colon Director of Rooms
5 out of 5
Recommended
for Everyone
by Emilio from Miami, kendall

Nice hotel with the best location.

Posted Apr 9, 2014
The best area of downtown. Easy access to many attractions, parks, restaurants, south (loop)and north river.
5 out of 5
Recommended
for Everyone
by Emilio from Miami, kendall

Nice hotel with the best location.

Posted Apr 9, 2014
The best area of downtown. Easy access to many attractions, parks, restaurants, south (loop)and north river.
Comment from
Jan 17, 2014
Hello Thank you for your prefect 5 score of our hotel. We are thrilled to hear you relaxed and enjoyed your stay with us here at the Wyndham Grand. We do look forward to welcoming you back again soon Regards Juli Colon Director of Rooms
5 out of 5
Recommended
for Everyone
by D from California

Excellent location!!

Posted Apr 9, 2014
Pros: The views from the front of the hotel were unbelievable!
Location: It was In the center of everything and an added plus was the hop on hop off stop was just across the street. Being right on the river was really nice
Could not have been happier with our choice of hotel. Lovely, clean, comfortable room with a fantastic view. Right in the center of everything, just great! Will definitely stay here if we return. The staff was very friendly and helpful! The beds were very comfortable.
Comment from
Jan 17, 2014
Hello Thank you for your prefect 5 score of our hotel. We are thrilled to hear you relaxed and enjoyed your stay with us here at the Wyndham Grand. We do look forward to welcoming you back again soon Regards Juli Colon Director of Rooms
3 out of 5
by Rush from Toronto

$60 Parking Per Night

Posted Apr 7, 2014
Pros: Spacious and well-kept rooms.
Cons: The elevators are really crowded and slow.
Location: Everything you're looking for out of Chicago is near by.
Great hotel and location but the $60 parking is insane. The parking in the whole area is that expensive so next time I would stay a little bit further from the core since the city has great transit.
5 out of 5
Recommended
for Everyone
by Jessica from Minnesota

Amazing staff and great location

Posted Apr 7, 2014
Location: Walking distance to Millennium Park, Art Museum, Portillos on Ontario (so good), and Navy Pier.
We checked in early due to our flight's early arrival and the staff was extremely accommodating. Staff was eager to help us with anything and everything we needed. Perfect location; easily walk to Millennium Park, Navy Pier and right next to Starbucks. Beautiful view of the river and Trump tower. Overall, I would highly recommend the Wyndham Grand Riverfront.
Comment from
Jan 17, 2014
Hello Thank you for your prefect 5 score of our hotel. We are thrilled to hear you relaxed and enjoyed your stay with us here at the Wyndham Grand. We do look forward to welcoming you back again soon Regards Juli Colon Director of Rooms
5 out of 5
Recommended
for Everyone
by A verified traveler

Great stay!

Posted Apr 6, 2014
Pros: Great location.
Fantastic staff and amazingly large and comfortable room!
Comment from
Jan 17, 2014
Hello Thank you for your prefect 5 score of our hotel. We are thrilled to hear you relaxed and enjoyed your stay with us here at the Wyndham Grand. We do look forward to welcoming you back again soon Regards Juli Colon Director of Rooms